The IV Doc

Soo Glad I contact you guys! Thank you again for a fast service and the results are amazing!

I was suffering from a migraine and dehydration and I had been been using the Hangover Club to help with migraines if I can’t make it to Urgent Care. The Hangover Club was fully booked so I decided to call The IV doc. After getting a quote of $ 199 for fluids I decided to book them. They arrived on time about 1,5 hours later and proceeded to start the process. I got 1L of fluids and some torodol for the pain. The next day I got a charge for $ 495!!! When I called to dispute the charges, they said that since I had a Migraine, they gave me the Migraine Relief package, which was really just them charging extra for the torodol (the Hangover club includes either pain relief or anti nausea with your fluids, for free.) When I questioned the price of the Torodol being SO high ($ 300!!!) they said they charged a rush fee also. Let me state that the Hangover Club is usually at your door in about an hour from when you make an appointment, so 1.5 hours is not really a «rush», and it was certainly not worth $ 300. So, after talking to the IV doc and disputing the charges, they gave me $ 15 off and $ 15 off my next appointment. FIFTEEN DOLLARS. wowee. They really need to be more transparent with their pricing instead of trying to pull a fast one and charge crazy expensive prices for something that I was originally quoted $ 199. In fact, I’m going to write to the BBB about them.
If you are in need of fluids, pay the $ 175 price from The Hangover Club that includes fluid and pain or nausea relief and stay far far away from the sheisty IV doc and their exorbitant make-​up-​as-​you go prices.

I woke up this morning completely dehydrated and could not keep any fluids down. I booked my appointment with the IV Doc online. A physician called right away and the nurse, Meghan arrived at my apt within one hour. She was so professional, kind, gentle and patient. I am feeling so much better. Excellent service. I would absolutely recommend this service to all of my friends.

There is no doubt that all of us could use an IV every so often. From dehydration to sickness, exhaustion or a hangover, an IV can solve a lot of problems immediately.
The problem with this business was the lack of professionalism and protocol. This was our experience:
Reason for visit? Dehydration after long distance run
1) Nurse arrives in old scrubs. They looked 10 – 15 years old. She seems very scattered in her thoughts creating a tense atmosphere.
2) Upon preparation, she digs through her scruffy backpack and pulls out the bag. While connecting the tubes, she somehow finds it’s ok to drain excess water from the IV all over my carpet.
3) Trying to keep calm for my wife, I let her do her thing. Problem is, she could not find a vein. Instead of finding a new vein she sticks to her spot while poking and prodding the area.
4) We tell her to find a new spot several times and she only does after my wife says she’s going to pass out. Immediately after, the area starts to swell, create pain and immediately bruise.
5) Now stuck with a patient on the couch that’s about to pass out, the nurse panics and demands I get some cold water and wet cloth. While pouring water, she continues to nag me about the cloth creating a very tense situation. I tell her to «Calm down! I am getting it. This is my wife. You did this and I am taking care of it». She finally let’s me do my thing.
6) Now frazzled, the nurse starts digging in her back pocket for another needle. She’s digs around aimlessly for a good 30 seconds to a minute with things falling out her pocket. I’m feeling uneasy.
7) Finally gets another needle prepped and finally finds a vein in her arm (not hand, as we suggested). With the procedure underway, she comes to the realization that she really messed up. Her first excuse was, «I should not talk while I am working, it throws me off». This is followed by endless apologies and a sudden ‘caring nurse’ attitude.
8) After some time, we ask if she can get another bag because the veins are still down. She says she only brings what she has for the visit, but usually they give more if needed. We needed it and she didn’t have it.
9) I complain to the company and only get a «Sorry. We will make sure this does not happen next time»
What made me do a review two days later was looking on the ground and finding a part of the IV, which contained remnants of blood. Who’s blood is this? Was it my wife’s or something that fell out of her back pocket while freaking out– see ‘IV Dump’ in pictures.
For a medical treatment administered by health care providers, this is down right disgraceful. I like the idea of your service, but I’m honestly scared of your business.
And your prices are off. Check the original Hangover Bus in Vegas. $ 110 for onsite visit. Add any cocktail you want for free and get 1 or 2 bags according your needs.
**And yes, it was The I.V. Doctor, Alvin C. It happened and looking back, totally shocking. Surely leaving I.V. remnants with blood on them is unhygienic.