The Decorum Consulting Group

I’m really surprised by the number of negative reviews they’ve gotten. I have always had a wonderful experience with them. They’re completely top notch. I first called them up by recommendation from a friend, approximately two years after they started the company. They interviewed me the next day, and less than 24 hours later I had an interviw at a finanical firm. That position quickly turned into a permanent job, where I remained for more than a year. I left that firm and went back into my real life (in the arts). A few years after that, in 2011, I found myself unemployed again and in need of work. They found me work right away, although they had to fight to get me an interview (the financial firm doesn’t like bringing in new temps that they have to train).
Since 2011, they have always gotten me work within 1 – 2 weeks of requesting it, and respect my preference to NOT take a permanent job, and to disappear for a few months while I go back to my art. I’ve recommended numerous people to them in the past, who have mostly had good experiences (although not always as high paying positions as they would prefer).
Someone else noted a problem with health insurance. This was NOT Decorum’s fault at all. In fact, it was the payroll company’s fault, which changed their internal vendor on Dec 31, 2012. There were many of us (me included) who went to the doctor shortly thereafter, only to discover that we were no longer insured because our healthcare deductions had ceased. Jeannine and Tanya (the founders) were livid at the inconvenience it was placing on their clients and did all they could to help the situation, although it was not really in their hands at all. I went to the doctor once in Jan 2012 and didn’t get everything sorted with Aetna until February 2013, and I’m still fighting to get reimbursement from the doctor for the out-​of-​pocket payment I made at the visit. Again, the problem was ENTIRELY with the payroll company and Aetna.
Now comes the very very bad news. Jeannine and Tanya are leaving to start a new venture, and all of their clients have been taken over by a new firm with the same horrible payroll company. This infuriates me, as Tanya and Jeannine have always been my cheerleaders, working hard to find me exactly what I want when I want it. I do not want to work with new pople, whom I can’t trust given my past experience with them.

Decorum set me up with a temp to perm job that did go perm for an employer that I found out later offered no benefits once it went perm, which they did not tell me, presumably on purpose. So, I had to personally negotiate my own benefits to not pay 100% of them out of pocket.
I have found out almost 2 years later when, out of nowhere, I got a bill that bounced around in between Aetna and the hospital I’d gone to in an emergency after I’d enrolled for healthcare. The reason my bill hadn’t automatically been paid by Aetna was because because Decorum’s payroll department failed to respond for over 3 months to the insurance company to confirm my employment for my healthcare coverage to be able to begin. And now I have a several hundred dollar hospital bill that I believed would be covered at the time because Decorum failed to do their job in any kind of timely manner.
Then, when I called to speak to a manager at Decorum, she coldly refused to acknowledge any culpability, told me I shouldn’t have gone to the doctor until I saw payroll deductions coming out of my paycheck for insurance (I went with an emergency, as if that’s something someone decides on or schedules ahead of time) and the fact that I hadn’t understood my healthcare coverage and when it would be active was not her problem or her company’s fault at all. She said that it wasn’t her or her company’s job (as my employer) to educate me when I enrolled through the plan even though it was through her company that I enrolled for it. She pointed the finger at Aetna even though I spoke to them and they have records they didn’t hear back from Decorum for 3 months after requesting Decorum’s confirmation to begin my healthcare coverage.
As a former recruiter, I can say what they’ve done is a soulless way to handle a business where the people you hire are the ones that make you your money.

I’m so tired of replying to work on Craigslist when it’s not an employer, it’s a staffing group. If anyone tells you they’ve ever gotten a permanent position through this agency, they’re lying. Don’t waste your time. These people don’t hold the keys to anything.

I went in this morning to speak to one of the recruiters and they were fast and professional. I didn’t have to wait long and I was out in 10. min. They called and asked me if I was looking for temp jobs. I told them that I was looking for full time. I never heard form them again.

DON’T WASTE YOUR TIME!
First, this office holds two temporary agencies. The receptionist did NOT speak English and directed me to the other. Please make sure you fill out the right paper work & demand to be directed to Decorum. Upon my arrival, I interrupted her internet surfing and told her I had an appointment with a Decorum rep who will remain nameless due to her severe incompetence. She then sucked her teeth and gave me documents to be filled out. Please make sure she gives you the right docs because she gave me the other agencies application. I corrected her & she gave me the proper docs. I sat there for a good 45 min before she told me to go straight and follow her swerved hand to the right to sit down. I was told this young female rep, whom I spoke to on the telephone, would meet me at the beginning of their hallway which sat 4 chairs. I heard laughter & chatter among staff member talking about the process of delivering a baby through a v*gina. The crude ring leader of the conversation walked around and yelled someone will be with you. I literally sat there for a good 30 min. As I was reaching for my bag after I heard the actual words «loose slimy v*gina», the young incompetent female appears behind the wall chuckling & still commenting, wearing wrinkled slacks & what appeared to be sneakers. She asks me «What I was doing here?» «Who am I here to meet?» Don’t ask me why I did not reply «Sorry, wrong agency» but I continued and followed her per her instruction to a room the size of a closet with no ventilation with 2 seats facing each other. We sat very close, which was very uncomfortable and how I would die for a window. She then told me asked me about myself and we talked for about 30 – 40 min about her & asked me personal questions that had NOTHING to do with finding me employment. After she was done laughing at her own jokes & life story she asks for my resume & asks what position was I seeking. I explained to her my experience and what I was fit for. Somehow, she segued back to her and then told me «Well, right now we do not have any available opportunities, you can check back in a month or so.» Now, tell me why this broad did not tell me this over the phone. Why did she call me and ask me to come in. This agency in particular this rep is on BS. I truly believe they collect your information for statistics or other reasons. I felt like I was more on a date than an «interview». BEWARE!!! Unfortunately, I can not give negative stars.
Update: I called back 2 weeks after and asked to speak to this dope of a rep. The person on the phone asked who was calling. I stated my name then after «ums» and «uhs», she stated my rep was out on vacation. Then someone in the distance called her name and she whispered «What?!» followed with a «Shhh!» and quickly hung up. I called the following week and she knew exactly who I was and asked me how I was speaking cheerfully of herself again. When asked about employment, she became abrupt and said «There were no jobs». Decorum does not care for you and your goal of finding employment.

Decorum was the only staffing agency I went to that actually produced results. Even though it ultimately didn’t work out, I was offered two positions through them (unfortunately, the timing was bad on my end). But I really appreciated their diligence and attentiveness. In addition, the staff that I interacted with were all really friendly and encouraging. I would definitely recommend this company.

I hate staffing agencies. I have friends that work in staffing agencies in Miami but that doesn’t stop me from hating staffing agencies. I love my friends though. But I never see myself being friends with tow truck drivers — another profession I despise.
OK, back to the matter at hand…
My experience with Decorum was brief. The person who I interviewed with already had a job for me in mind so it was pretty much fate the way things happened. They were very accommodating and friendly. Thankfully no time was wasted on either of our parts.
I have no complaints.

Don’t bother. This place is an absolute waste of time. You take a computer test (excel, word etc.) and they interview you and make you think they have a ton of big clients looking for entry level employees in finance. They were nice but really hard to get in touch with after and never sent me on an interview. Times are tough and I was doing whatever I could but this place really wasn’t worth the trip into the city or the 2 hours spent there. I found that Select Staffing followed up more although they didn’t get me an interview either. Oh well I have a job now. applying through company’s websites in their careers section is your best bet in my opinion, aside from knowing someone

After waiting for nearly fifteen minutes to been seen by a staffing specialist the woman sat me down in a corridor to give me the standard run around «what type of position are you seeking?, what industry, what are your goals, etc.» Clearly I was annoyed with the typical staffing agency procedure as I remember registering several times all in a past life. The woman bluntly blurted out to me «Why do you give an attitude?» Excuse me? What attitude did I give you? All I did was made eye contact but she misunderstood it for the wrong mannerism, a typical machine rapid-​fire spitting the routine questions and drill of interviewing candidates from a agency’s point of view.
Several months later, I receive a phone call for this same woman’s name and company’s name Decorum greeted me with her heavy British accent. I reminded her that we met in person several months ago. Alzheimer’s indeed!
…“with such a stunning lack of DECORUM. Dogs runnin’ wild, your children, quite UNRULY.” Hook (Robert Bauer) in «Sabrina The Teenage Witch»

This agency is really bad. Worked for them on an assigment — had to leave assignment due to health reasons. When back to my old self, and there was a job opportunity that I was qualified for — didn’t respond to my messages.
Seems if you’re sick, they expect you to still work so that they’ll get their commission.
Really low class job agency!!!

After I had a really positive experience with Decorum, it sounds like a couple of people did not have the same experience I did. What I do know is that my sister, my friend and I were all treated with respect and are still working with them. I guess you have to judge for yourself, but I really liked Decorum.

Apparently I had Alzheimer’s when it came to the job /​temp agencies I dealt with while on the hunt for a job.
The bad memories (make them stop, mommy… make them stop!!!) have finally come back.
‘Ode’ to Job Agencies — The Beginning
This agency made it SEEM like they cared about your employment well-​being. They are even proactive in finding you a temp job, while (supposedly) searching for a good permanent job fit for you.
WRONG!
Once they get you in that temp position, the only thing they care about is raking in the commission they make off of what you’re earning… and magically forget to take you into consideration for any available permanent jobs that may come their way.
After repeatedly requesting them to remove me from the ‘contract’ assignment they had found for me (very bad work environment… that’s a whole other story), they would simply respond with «oh, just ignore the problems & continue to do your work’. Of course they wanted me to stay– I was their money horse.
I finally had to take matters into my own hands… and just walk out of the assignment (while making sure I notified the proper ‘authorities’ about the inappropriate behavior that was going on).
This agency got pissed off for taking the matters into my hands. After a couple of weeks worth of calls, wouldn’t you have done the same? Common sense, people, common sense!
They then proceeded to TRY to hold my last paycheck ‘hostage’ until I contacted them. .*uumm* that’s a NEGATIVE. My paycheck is due to me on the next pay-​period cycle, no ‘ifs, ands or buts’ about it… don’t make me report your ass to the Dept. of Labor.
STAY AWAY!!!