TD Bank

This used to be an awesome bank. Not sure what happened? Their website states that they are open until 8 PM. I arrived at 6:30 PM and much to my grief, discovered that their doors were locked. I called the branch to confirm that surely there was an error… this was TD… a bank that prides itself on «convenience.» Nope. Well, the giggly associate on the phone informed me that drive thru was open until 7PM… then she quickly hung up the phone. So we never addressed the matter of the hours of operation of the branch itself. (There is no walk up service at the drive-thru…and I did not have my car that day) Ummm… management…where you at?

TD bank customer service has gone down hill. Drive thru takes forever. They are taking credit applications thru window, while a line of 10 cars builds up & only one teller smh.

I went right before they closed on a Saturday. I made a deposit and then asked the teller about something he said I would have to speak to customer service. So I stand and wait. Mind you there is 2 other people waiting. After 5 mins someone tells me to sign in. So I do. Both these other people get taken. Now the bank is closed. There are 3 people at customer service. The lady closest to the side where the mural on the wall is has no customer. She is on the computer and making phone calls. Its not 15 mins after closing. The other customer being helped leaves. Even the on duty police officers leaves. Finally ½ hour after they close the one lady who helped these other people since before I came in asked me if I was being helped. I wanted to say no I am sitting here for my health. The whole problem is about my debit card which I still don’t have because it was not sent correctly via TD Bank 1888 number and this locations machine is «always down» the girl said. Now Its Christmas time how can I go shopping. Its been such a waste of my time now they completely cancelled my card and I am waiting and I don’t want to go back to this location and wait for hours again. Service is atrocious!

The tellers take forever.

What a great bank!
Parking!
Drive through!
Coin counter machine!
Open and friendly space!
I’m a very big fan.

Commerce awesome. Loved them… TD bank… can do nothing right. From the nightmare 2 weeks when funds were going in and out of accounts, visa was offline during buisness hours (wow) and the crazy wait times now… oh and the service charges.
I miss my commerce.

This bank is awesome. I think I could do all their sales for them, lol. Anyway, I’m a TD Bank customer (since it was Commerce Bank). It’s open seven days a week, a lot of the holidays (sorry employees). They, for the most part, are always friendly and whenever I have an issue (mostly due to my money issues) they either fix it or try everything possible, which is friggin’ awesome.

Formerly known as commerce bank, this bank is great. Open decent hours. This branch is big and has a drive through as well as two coin counting machines. They are pretty helpful and this particular branch, due to its proximity to corona, has eye candy. Interestingly enough, they also have real candy, lollipops, etc.
Eye candy, real candy… SWEET!