TD Bank

TD Bank policy is to be open ten minutes past posted closing time. At 7:05pm, I was denied entry. That’s not very convenient.

This bank is disgusting — their excruciatingly exorbitant fees should tell you that they profit at their customer’s expense. Over and over again I call their customer service, who seem pleasant enough. Yet over and over i’m given incorrect information about how to avoid said fees, follow their instructions, only to be hit again with the same exorbitant fees. Never have I experienced such issues with a bank and I do regret opening this account at all. Save yourselves the headache and frustration and take your business elsewhere.

I dumped five dollars worth of pennies into their counting machine. Whirrr, goes the machine. And it gives me a receipt for … a buck and a half.
Just then one of their reps strolls by, and asks if he can help me. I told him I just put five dollars worth coins of into the machine and it gave me a receipt for a dollar fifty. Want to know what he said?
Wait for it…
«You can cash that over at the teller». Then he walked away.
I crumpled up the receipt, trashed it, and then I was the one that walked away, for good.
The money part is trivial. The point is — doesn’t anyone out there have any pride, any standards, any sense of professional responsibility? Competence? Is that really the best this guy can do? That the bank can do? Whoever hired this idiot, I’d hate to think of the candidates that were rejected. Not to mention their crappo machine that paid me thirty cents on the dollar.
I know that banks exist to make megabucks corporate loans, and to pay .01% interest on savings accounts so they can lend that money to credit cardholders at 20%. They don’t care about Joe Blow and his checking account, or the coin counting machine. So, one star for being honest about just how much they don’t give a crap. And, because I can’t give zero.

Acknowledge your customers!!! A group of 6 people have been waiting for any sign that we will be attended… soon, shorlty, in a few minutes. I said «excuse me, can I ask a question?», noone answered. Amongst the customers we figured out the line order and was told the wait is long.
How about a number order system? How about one person to come by and ask why we are waiting and suggest the next steps. Do we wait, can we go to the teller? Can we submit requests online.

Clean and nice location. Long line but they had a bunch of tellers so the line moved quickly. I was surprised.

Thought it was an ok bank at first… until my account was compromised and fraudulent purchases were made on my account. The worst experience ever. I reported the fraudulent activity as soon as a realized it. Did they Stop payment… Negative! You have to wait until the transactions actually post and are withdrawn from your account. THEN YOU have to contact the merchants YOURSELF… and update TD Bank on your findings… As if you work for them! TD Bank does nothing but apologize for the inconvenience. BIG DEAL… It took 3 days for them to actually document my complaint and file a dispute. During that time I had to repeat myself to every «customer service» rep I spoke to. None of them knew anything. Just kept apologizing. What a joke. It’s ironic that most of the merchants suspected the transactions were fraudulent and flagged the purchases. TD Bank did nothing to protect my account. I wish there was a «Run as fast as you can to another banking institution» star. Never again TD Bank. Convenient… until something goes wrong!

for a bank i would expect respectful service. this bank is so rude. i hate coming into this bank.

TD Bank is horrible, no matter the branch. They put a freeze on my account when I deposited a check from my husband, claiming it was a fraudulent check, even though they cleared the money out of my husband’s account and the account was open and good. Then no one at TD could figure out how to unfreeze my account! This really screwed me up for over a week. It was like having to deal with the stupidest people on earth and they had control of all my money. Do yourself a favor and don’t bank here!

The ATM works great, and the service was ok too.

Minus 1 star — there’s a rule now that if you’re withdrawing $ from your checking acct you need to personally ask one of the workers to give you the slip to fill out. They don’t hv this slip w/​the others and they only gv you 1 at a time. You also have to sign this in front of the teller. Not a big deal but other banks don’t do this. Isn’t an ID picture enough? Something must’ve happened big time to cause this.

I needed a certified check today as well as cash for myself. I went into the branch and there was not much of a line.
I get to the front and one of the tellers lets me know that I must write a withdrawal slip for the amount of the certified check, giving her also the name of the payee on the back and then she will print out the check.
She also gave me another withdrawal slip for the cash I wanted after I hedged a bit, trying to decide if I would prefer to get the cash from the ATM. however I needed art least 2 $ 50 bills so I opted for the teller withdrawal. After she handle my transactions, she gave me my check and my cash as well as my two receipt s for the transactions. She was kind enough to put my certified check in an envelope and my cash in a another envelope.

Your basic TD. The lobby with the ATMs could be a little cleaner but I’ve never had problems here. Convenient location & haven’t had to deal with swarms of people to get to the ATM where you can make deposits.

This is the worst branch. Only 3 ATMs & only one ATM for deposits only. A nightmare wait.

A TD Bank is a TD Bank is a TD Bank… need I say more?