Superdry

I purchased the windbreaker, however after having it for a few months the stitching of the brand name started to flake out rapidly. I did not like that. Also the stitching on my right hand side wrist was flaky. The zippers look cool but it could be a headache to try and zip it up every time.
Besides the stitching and the zipper design, I still like the jacket because it keeps me warm and it definitely prevents heavy wind from passing through.
The visit to the store and customer service was excellent. No complaints. I was helped as much as possible. So that’s why I am giving it 4 stars

Some very cool clothing at this store. They sometimes have really good sales. They display their sweatshirts and outerwear in sharp displAys. Had some great prices on scarves.

Friendly staff but this company is shady. They do not accept any returns at all. Best you can do is store credit on a gift card. Also I bought two core loft tee shirts for $ 24-​each Saturday morning and went back in the afternoon to buy another color and the price of the same shirts was $ 19. I asked for a price adjustment and the floor kid (who was helpful) who remembered me earlier told me to comeback with the shirts and they should be able to shave of the $ 5 (which would have been $ 20 in savings had I bought all four shirts).
I came back and was told by the manager and cash-​register (senior) staff that SuperDry stores do not accept any sort of returns or [monetary] exchanges. They only have some convoluted
return-​for-​gift-​card policy that did not apply to my situation.
I find it odd that in a store which is mostly dark there is no tangible refund/​return policy. You can’t tell the color of what item you just purchased until you get outside the store. Or if they are any imperfections in the item it is hard to see in such a dimly lit store. So to have no return policy is a crime!
Also the same t-​shirts at the company’s website where you can order them from are $ 30+.
Makes no sense.

Rude and disrespectful store manager, which I believe her name is Dina. She was openly talking negatively about another customer in front of me while I was at the register. In addition, she interrupted me to tell the sales associate to make sure to sell me the item for a price other than what was on the ticket. For a store manager, that type of behavior is inexcusable.
I will not be returning to this location. It is unacceptable customer service. I will take my business elsewhere, and I suggest others to do the same. If you like the brand, visit a different location in the city.

Their clothes are crazy tacky. Way too many cold colors and nothing subdued. They manage to ruin their black pieces with accents like bright red that don’t go with anything. It’s all too whimsical and none too fashionable.
My experience here was okay because I snagged a sick wallet by chance. It’s black canvas with no discernible leather (a win for a vegetarian like myself). It’s also quite stylish and lacks the tacky garnishes of their other wares. I was disappointed to find «SuperDry Outdoor» on the label instead of the iconic and simple «SuperDry.»
The paint on the zipper got scratched off with use, so this wallet wore out in a matter of weeks.
Don’t expect much here. Good luck.

This way-​overstaffed chain in the heart of Times Square stunk of product more than the streets outside stunk of undershowered masses.

The zippers, buttons, etc are plastic and super cheap. I had one of their jackets delivered and upon delivery it was zipped up incorrectly and the zipper was stuck. It took about an hour to undo. Once open, it would get stuck every time it was zipped up. The material of the jacket itself is nice, but everything else (zippers, buttons, etc) are not. The jacket would probably break within the year. It’s since been returned for a refund.

I am a huge fan of the Superdry brand, and to bump into this store while holiday shopping with the family. I felt enough to drag them along with me in this expensive store of where they would be like, «$ 175 for a jacket?» Many people that I know haven’t heard or seen of the Superdry brand. However, these days it’s getting a lot more popular now. (Slowly, but surely). This Superdry store is a bit dim, reminds me of a Holister Store. It is very neat, and to think about it the sales staff were friendly.
This was my first time coming here, and there were lots of sales happening! 40% off most selected items, and the best bargain was the $ 19 for selected women jeans! BOO-​YAH! Especially since the original price of these were, $ 97-​$ 120
Now, that’s a steal considering the huge discount.
The main thing is Superdry would run these discounts from time to time, and from my experience it’s promotional sales run close to holidays. Whenever I come to any Superdry store, there’s always some sort of sale to snag.

Rude, incompetent and unprofessional service.
Just purchased an item which was supposed to be on sale. Cassidy, one of the employees, told me about the 30% discount. Then I go to the cashier and get charged the full amount.
The «manager“‘s arrogance (I wish i knew his name) adds to my disappintment, when he shows no effort to do anything about it. Morale: I have to take it anyway and leave.
No consequences for their mistake. No apologies.
Now that I know how they do business, I have NO reason ever to go back.
Unacceptable.

Just found this place after leaving the gap. What a breath of fresh air. Young, exciting, fun & colorful clothes. This is my new store to shop at.

Superdry is an interesting brand as I knew little about it other than they were in Japan. After reading some reviews it’s interesting it’s actually a UK created brand! Many of their clothes have Japanese Inspiration (AKA Japanese Baseball teams and Nippon style script) and it’s definitely targeted to the young Abercrombie type crowd! Prices are a bit on the higher side but this seems to be the norm these days for better quality and different design!
Great selection of hip young items at this location with some sale items! They had the blue jackets for $ 49 which was a pretty good deal!
Quality looks good but beware it’s Japanese sizing and not as much NA sizing!

Love their simplicity in function, great windbreaker jackets and the best zippers in the market after Tumi ;)
A bit too slim-​fitting but sure can make you look fantastic.
awesome location, and even better deals today, lots of 30−40% deals, some even 50%.
What a huge store, 2 levels of goodness. friendly available service too.
Accept Canadian debit cards no problem too! An easy must-​see for us Canadian as we only get the annual, sample sales in hotel conference rooms lol.

Superdry comes as a surprise since stores like the venerable Muji — to me at least — capture that particular taste that is the Japanese. Simple.
Superday has pretty sturdy jackets but the lining and and color choices are more trendy.

I love this store, the staff were super helpful and nice.

This was my first time in a Superdry store, as I have made previous purchases of their apparel through Nordstrom or their website. They offer quality clothing. The store was visually striking. The service we received from Aaron was exceptional. I purchased a shoe, but returned the next day for a jacket.
Like them on Facebook and receive 10% off your purchase!

It’s kind of laughable how some people were hating on Superdry bc they think it’s a weird Japanese brand when in reality it’s actually a UK brand. Good job doing your research before drinking the haterade, folks.
Anyway, I wandered into this store today with my partner-​in-​crime (PIC) looking for a «man coat». We knew chances were slim in finding wool Winter coats since it’s already Springtime, but lo and behold, Superdry delivered! AND the entire store was on sale! The salesperson who rang us up said pretty much the only thing NOT on sale were the shoes and sunglasses.
We were pretty intimidated by the sheer amount of bright, happy t-​shirts with Japanese characters on them. We quickly scanned the first floor and didn’t see anything resembling a man coat so we went upstairs. There, we were greeted by Jeremiah, a friendly and helpful salesperson, who told us that Winter coats and hoodies were an additional 50% off clearance. SCOOOORE!
Superdry clothes are cut smaller than what you normally expect so keep that in mind when shopping. Everything we tried on today felt like quality stuff. Even their tshirts felt like they were made from good material and not cheapy, thin stuff you’d find at H&M We were lucky that the coat we wanted came in the right size. Check-​out was a breeze and the salespeople were on top of the small line that started forming after we got up to the register.

My personal experience here has been consistently good. The salespeople here have always been extremely helpful and even gave us info on sales/​deals that we weren’t even aware of. My last visit was no exception.
For those of you who don’t know, Superdry is a UK brand with a Japanese designer. Often it’s mistaken for an Asian brand but it’s not like Uniqlo, which is a Japanese based company. It’s more like a trendy Euro/​Asian mashup version of Abercrombie & Fitch. But personally I like the variety of the clothing here and the European cut of their clothes are pretty flattering. Bear in mind, the clothes here do run small and people do have to be fairly svelte even to fit in an XL size. But I do like the quality of the clothing here and love how it feels more durable than most of the stuff you can buy elsewhere.
As I mentioned, the customer service here was pretty good and folks are quick to help. The selection here is also excellent and you often can pick up some good deals thanks to the occasional sales here (that is way better than what you find online). One other advantage of buying here — since the website is UK based, if you have a problem with the item you have to mail it back to the UK which is a hassle. That’s another reason to just shop at the physical store. All i all I like the size and selections here and think it’s a good place to check out if you’re looking into exploring different clothing options.

One of my favo (u)rite UK brands in NYC. It’s a bit pricey, but hey you’re paying for quality so I don’t mind coughing up the extra dough for something that looks good and lasts for a long time.
This particular store is pretty big and has a big variety of clothes (so allow for a bit of time to make your rounds and choose something that is the right match and size for you.
The staff on my visit was very friendly and was even offered a discount out of the blue. I’ll definitely come back as its in a very central location.

I’ve always liked this brand, there’s something surprisingly ‘chic’ to it. Although most people might think this is a Japanese Import brand, it’s actually a UK brand. The style like others have previously stated resemble American Eagle, A&F, or WHOAU. However, if you search and pick out your clothes carefully, it has its own uniqueness. Maybe it’s the fact that it’s a UK brand/​style with a bit of Japanese influence. The T-​shirts are around $ 38~ but the style and quality are good. The employees seemed to be pretty helpful in getting the sizes I needed.
TIP:
If you got a smartphone, search SUPERDRYUSA on Facebook and «LIKE» it and when you check out at the cash register, show them that you «LIKED» them and you get 10% off your merchandise. I also saw a sign that says something like if you spend $ 100, you get $ 25 off or something like that.

This store is for that one moment in your life when you absolutely need an item of clothing that reads Superdry in gigantic Helvetica.
It’s basically American Eagle or Abercrombie with a different logo that charges more money for you to be a walking billboard. Though pretty generic in the plaid/​americana way some of the button shirts are cool and not too obnoxious with the branding. Jean lengths are hilariously off too. I’m a 30 and when trying on the 32 I had almost enough length left over to make them footy jeans.