Steinway Animal Hospital

My boyfriend and I brought in our frenchie two times for a split nail. Since he was bleeding, this place was the closest. They charged us $ 300 to basically just bandage him up. They gave him unnecessary antibiotic, and anti-​inflammatory shots both times we went as well. They told us we would have to keep him in a cone for 6 months while the nail grew out. I felt so bad for my dog so I took him to another vet. This vet only charged $ 70 and actually fixed the problem just by clipping his nail all the way down. Long story short– they’re a rip off and can barely understand the guy because of his accent. Take your pets elsewhere

Very friendly and informative. Freddy and Parents were nervous about the whole venture. They made us feel very comfortable and welcome. Great experience.

This place just wants your money.
I went here because my cat wasn’t feeling well. She gets UTIs when stressed. Upfront the doctor seemed very nice and concerned about the cat and its condition.
They did extras tests on her that they didnt tell me that i would be charged for. then said that she needed all of these drugs to cure her condition. and that she would have to be on a special diet all of her life.
So i paid for all of these extras drugs that she hatted. when the antibiotics would have been just fine. after the months worth of drugs were taken and i changed her diet, she got another UTI. I tried to order more antibiotics through 1800pedmeds and the vet wouldnt authorize it saying that i need to bring her back in first. that it could be something else and that she just cant retake the same antibiotics. antibiotics are antibiotics.
its the same freaking thing that was happening before. WTF.
Dont be a sucker also. go somewhere else.

Normally I wouldn’t take the time to write a review regarding a poor experience, but this particular establishment seemed to warrant just a little bit more of my anger than others.
First things first, my dog had chronic heart failure. His stomach was accruing excess fluid buildup and the root cause seemed to have been CHF, both sides. I had already taken my dog to the emergency animal hospital in Elmhurst, and made my trip over to Steinway Animal Hospital the day after. He was able to call a «heart specialist» to run an echocardiogram on the heart and livers and determined it to be the cause of the problem. At this point, I was simply a scared pet owner who wanted their pet to get better. Dr. Tadros butchered me on the examination costs, excess (and he himself admitted as useless) additional tests like blood panels, etc, medications, and dietary supplements. I was never informed nor consulted regarding what it was my pet needed, but simply charged and ordered to pay. Since my dog’s diagnosis of chronic heart failure is a permanent condition, he would require medication for the rest of his life. A week later I sought to get prescriptions for the pet from an alternative pet drug store in NYC. Dr. Tadros was extremely resistant to the idea. I justifiably needed to fill 3 weeks worth of medication before his reexamination, and when I refused to purchase them from him, he made things difficult. There’s something to be said about a man who does business in such a manner.
I found Dr. Tadros to be a reasonably amiable guy when I had brought my dogs in for his «puppy package.» I had no problems and thought he’d be a fine vet. It was only after an emergency, that I found myself hating his professionalism. I would stay away from him, since there are plenty of other viable vets in the neighborhood.

The doctor is awesome very caring and loving towards the animals. The staff is also very nice and go out there way to help you. Best veterinarian i have been to so far and i will continue to go here. My dog had an obstruction in his stomach and he explained in detail what they were going to do. Highly recommend this place to anyone who lives in the area.

I brought my cat in when she had an emergency and was very pleased with the doctor and his staff. He broke down what he was going to do and was fast and effective at handling the situation. Couldnt ask for more.

My dog had a medical emergency so we rushed him the Steinway Animal Hospital as it was super convenient and close to home.
The receptionist was sweet, kind with my dog, which I really appreciated, but the Dr., on the other hand, (wish I could remember his name) barely checked my dog, automatically assumed the worst and told me he needed to go the the hospital (which he ended up healing just fine with some antibiotics, ointment and at home TLC). He also heavily criticized me for not having my dog up to date on shots, when I had taken him in from a home where he was left alone for several days at a time. It was just a very unsafe environment for myself and for my dog. My bill was rather large for having done very little for my dog, he made me feel terrible (literally laughed in my face) and didn’t run a thorough check. The Dr. pretty much stood there shaking his head & not saying much. How this place has won so many awards is beyond me
I only went back to this place for a check up as he was the Dr. that had originally seen him.
I’ve resorted to the Human Society as well as the Animal Hospital on 62^nd st and received stellar care. They really took the time to answer/​address all of our questions/​concerns, ran several tests, gave us options, had very positive attitudes and my dog was very comfortable with them which made me realize how terrible Steinway Animal Hopsital is.
I’ve learned my lesson & will not be returning to this place.

I originally gave the hospital 5 stars, because of its excellent service. I was completely wrong. Dr. Tadros diagnosed my dog with cancer (no tests) after he discovered a skin tumor. A few days after we took her to the hospital, another skin bump appeared, so we took her to a cheaper veterinarian. Cancer was most definitely not the case. It was simply a benign skin problem that could easily be fixed. I had the shock of my life when I heard that my dog had cancer, and I’m never going back here again.

Not a cat guy.
Dr. Tadros gives quick fixes for whatever ailment you tell him your pet has. He’ll talk your ear off, but you won’t get a single straight answer out of him. Often you won’t know what he injected into your pet until you see the itemized bill.
The man himself may have some kind of skin condition, with flakes falling off his face onto his multi-​ringed, ungloved hands.
The office is run by high school kids. It’s about as efficient as you might expect an office run by kids to be. When I went to the Astoria Veterinary Group for a second opinion, Steinway Animal «Hospital» made us wait more than an hour to fax my cat’s medical records. They would not release the records to me.

We took my 15 year old toy fox terrier here for a second opinion because after receiving his annual rabies vaccination at another vet, he became increasingly lethargic (more so than the normal few days after the shot) Was hardly eating and was having difficulty walking. Dr. Tadros informed us that dogs over the age of 12 should not receive the yearly vaccination as it can cause more damage to their systems. Dr. Tadros and the vet tech were extremely compassionate and informative. I would highly recommend them, as they actually care about the animals and are not just out to make money.

We had just rescued a small dog, so I wanted to bring her in for a check up right away. I had the medical records given to me from the previous owner so the Vet would know what has been done and what needed to be done. I also needed a note from a vet that she was indeed spayed for the NYC registration. He looked at her charts and said it did not say anywhere on them that she had been spayed. Then looked her over, and even though she has a scar from the procedure, said he couldn’t tell that she had been spayed and the only way to tell would be for him to perform an operation and actually go INTO HER to make sure it had been done. He continued speaking about the «operation» he would have to perform to make sure she was spayed when the vet tech finally chimed in that it said right there on her charts that she had, indeed, been spayed. He said he «must have missed» that on her charts. So this idiot was about to cut into our dog to check if she was spayed (he said it was the only way he could tell) because he couldn’t bother to actually read her charts (or is just too incompetent to read them correctly)!!! That is certainly not okay at all in my book. Seems like he’s just out to perform unnecessary invasive procedures to me.

There aren’t enough stars to give this place :))))))))
Whenever I come in, even in the most dire of circumstances, I am treated like family. Drs. Tadros and Hanna are the best vets I’ve ever encountered and stay in constant contact with you day and night (and are willing to talk to you whenever you call). They are true lovers of animals and in my opinion, their guardian angels. They will work with you if you have financial needs but want to provide your animal with the best care possible for their condition. Most recently, my little kitty developed crystals in his bladder that prevented him from urinating and I took him to the Elmhurst Animal Hospital as this vet was off for a holiday. Once they opened they were very quick to arrange for all of my cat’s tests to be sent over so that I could transfer him for bladder surgery, thus saving his life.
Dr. Hanna is always available when I call and willing to answer any questions I might have. I love these guys and honestly as vets go, they just don’t get any better than these two!

I brought my 2 year old cat in for a check up appointment a few days ago (during the nice torrential downpour, which my cat LOVED experiencing), and everything went very smooth. I was concerned about a patch of fur that my cat had managed to lick completely away, and I thought that it was probably due to the stress of moving apartments recently but I wasn’t sure. Dr. Tadros seemed to agree, especially since the spot on her stomach had already started healing during the several days between when I called and the appt. I was also able to get her rabies shot updated as well, which was an additional $ 25 on top of the check up fee of $ 53 (I walked after paying $ 78 total).
Both Dr. Tadros and the support staff were gentle with my cat, allowed me to help in order to calm her down (she wasn’t *too* anxious with the exception of shooting me the «I hate you, I really hate you» look during the rabies shot and when she was getting her temperature taken), and seem to actually care about the animals they see. Nothing too exciting happened and it was a fairly quick appt (I think I spent more time hailing cabs then I did in the appt), but when it comes to health, that’s probably a good thing.
My only complaint is that they pretty much expect you to pay everything up front (my bill was only $ 78, so it was certainly manageable for me this time). Vet costs, like medical costs, can be really expensive and unlike with medical insurance, most pet insurances will not cover routine check-​ups and preventative care. If you did not have the pet insurance to cover the unexpected astronomical costs from, say, a broken bone or a serious illness, you could be expected to pay $ 1000 or more upfront. No one can really afford that these days.

Dr. Tadros has nice manner with the animals but is not honest with the owners. My cat has a lip infection with is probably a virus, feline herpes, according to some online research. This is the second time I have brought my cat In for this. And, Dr. Tadros still wants to give the cat antibiotics. Even if it is a virus. Plus, he recommended cat treats that he charges $ 35 dollars for that he said were only by prescription. So, I bought them, and tried to give them to my cat. The cat will not eat the very expensive treats. I looked online and the treats are only $ 12 and no prescription is needed. So, when I asked Dr. Tadros about it he said that the product I saw online was a fake copy and that a prescription was still needed. But, he wouldn’t write me a prescription. Plus, he never offered another product to help my cat. I found the same product at PetSmart and PetCo, I highly doubt they are fake products. I just think Dr. Tadros should be happy with the money he makes from the actual office visits and not try to make more money by ripping off his clients with marked up cat treats and lying about what needs a prescription and what doesn’t.

It was my first time bring my pet to see Dr. Tadros, but I knew already I won’t bring my pet to another else!!! Dr. Tadros has a good heart, love animals, very professional, have a lot of experience, and knows what’s he is doing. I went to another dr. at Astoria Vet Group 2 weeks b4 I went to Dr. Tadros. My dog been shivering and crying everyday, seems like he’s in pain! But dr. at Astoria Vet Group told me they dun see another from the blood report, it is pretty normal. I feel so strange, and I took my dog to Dr. Tadros for a 2^nd opinion. He took x-​rays and told me he has arthritis and cataract, also a little bit of over-​weight. He gave my dog some anti-​inflammatory and some other vitamins, my dog already feeling better then next day, and today is the 4^th day after the visit, he’s already very jumpy, and wanting me to play fetch with him. I’M SO GLAD I FIND DR. TADROS!!!

Big fan of Dr. Tadros and staff. Very thorough and professional, patient with both me and my cat.
Expensive, but not having taken a cat to a vet before in an emergency situation, I don’t have anything to compare it to. Several people I spoke to said that the pricing was average for emergency pet care.
Dr. Tadros offered to help me give sub-​Q fluids to my cat on a daily basis, if I found I couldn’t deal with the needle, and he called the next day to check up on my cat. My boyfriend was out of town and called the vet to get some information, and Dr. Tadros spoke to him for 15 minutes, going through all of the details of the cat’s condition.
Dr. Tadros is my new vet– we’re definitely sticking with him for all of our pet-​care needs in the future!

I arrived home to find my cat had been throwing up for what had to be a good part of the day. I initially thought she just ate too fast or something, and that it would pass. As the night moved on, the vomiting did not.
Worried, I kept waking up throughout the night to check on her. A couple times she would howl before throwing up again. Clearly this was serious. At 7am I called Steinway Animal Hospital (knowing they wouldn’t be open yet, but hoping nonetheless). One of the staff members was already there, and I proceeded to inform him about the issue. He told me to just come in at 10:30am when the vet arrived and they would see my cat.
I arrived around 9:45 just to be on the safe side if the place got busy. There was only one other person ahead of me, and although I did have to wait a little while, I was extremely grateful for them squeezing me in without an appointment!
The waiting room is small, but as others here have said, quiet and comfortable. My cat cried the entire way to the vet, but calmed down once there. Thankfully, they had an hdtv playing Animal Planet, so I had something to watch while I waited!
After we were called in, Dr. Tadros took a look at my cat using pretty awesome equipment I’ve never seen at a vet before (some sort of flashlight/​camera contraption). Tadros and staff were very friendly to my cat, soothing her during this traumatic experience! He decided to do some bloodwork to ensure she didn’t have some form of liver or pancreatic infection, as well as an x-​ray to check for any metal or foreign objects she may have ingested. I knew he wasn’t pulling my leg and performing unnecessary tests, since I had a cat earlier in life who passed away from a liver infection, and had similar symptoms.
When Tadros returned with the x-​rays, he pulled them up on a computer and displayed them for me on an hdtv, taking the time to show me in full detail what we were looking at. He was also extremely patient with me when I had tons of questions, or asked him to repeat what he had said (he has a thick accent).
The bloodwork came back ridiculously fast (usually this takes a couple days!!), so my mind was quickly put to rest when he found no abnormalities!
We ultimately believe she may have swallowed a feather from a cat toy I got her. I was given plenty of meds to give her, and reassurances that if anything happens, he’ll get back at her immediately! He even offered to waive the cost of re-​hydrating her if I couldn’t do it at home (I just can’t stick a needle into my cat!!).
The cost was pretty expensive for everything, but not outside the realm of what you’d expect to pay for a vet visit. This experience has definitely convinced me to purchase pet insurance for my cat! I can’t afford any more accidental ingestions!
Thanks again Dr. Tadros and team! It’s clear you care very much about your patients! I will definitely be back for my cat’s check ups!
*As an update, I took Jet back the next morning to get more IV fluids put into her since she didn’t drink any of the stuff they gave me to take home. I’m not entirely sure the place is even really open for business on Sundays, yet I was still able to bring Jet in and have them hydrate her for me.
To further prove how much they care about pets, I saw this MASSIVE cat walking around the office. The assistant told me that he was abandoned my his owner (she brought him in for a check up and never came back to get him!!!). They decided to take him in and take care of him!
For that, I’ve bumped my review from 4 to 5 stars for being a vet that truly cares about animals!

Everyone in the office was very nice and helpful. I had taken my dog to another vet twice only to be told that she had «gas» and was charged $ 500 each time. At Steinway Animal Hospital, they got the records from the other vet and immediately said it was one of two things (neither one was gas) and proposed treatment. They were very understanding about our budget and worked with us so we didn’t spend any unnecessary money. I definitely recommend them!

Dr. Tadros is truly a gem, caring and wonderful. We have several cats and have been to several different vets before coming to Dr. Tadros. What you immediately notice is that he truly cares about the well being of your pet as well as you. Some other doctors have very little bedside manner, or only care about running «test» that you don’t really need. Dr. Tadros and staff take the time to talk to you and your pet to see what is truly going on. He answers all our questions (even when we ask stupid questions). And one of the nicest thing is that he wants to know how the treatment went, he doesn’t ask you to schedule a followup (unless it is necessary), but he truly likes it if you drop him a line to tell him know how well the treatment went, and how happy your little pet friend is now.

Absolutely wonderful! Dr. Tadros and staff treated my baby with lots of love and professionalism. Dr. Tadros even caught an ailment that my cat’s old vet had found, but didn’t tell me about. The office is clean, bright, quiet, everything to keep an anxious pet calm. Very caring people, just a really great vet experience!