Starbucks

I love The service here everyone is cool and down to earth! If you ever around the area stop by and ask for Daquan he makes the best drinks !!!

Walked in, waited five minutes to order, walked out. Lone guy behind counter would’ve warranted sympathy if not for the clear frustration in being asked for coffee. If he moved any slower, he’d have been moving backwards. The other guy (on his break I guess) smirked and watched the inaction. Thank goodness this isn’t my neighborhood.

The location is convenient and Most in NYC are accustomed to the Starbucks menu but the service is sub par. It regularly takes a very long time to get your order and sometimes orders are forgotten all together. Also, the bathroom is usually out of service. If you’re going to patronize an «evil corporation» over many of the comparable coffee shops in the immediate vicinity, at the very least, you should be able to expect properly maintained facilities and efficient service.

I recently moved into the area and found that this Starbucks is much easier to get to while being quiet, clean and efficient… Especially, when comparing it to the Starbucks by my work. Each morning, I’ve been greeted kindly and, with no line, I am able to pay and get my coffee in less than a minute or two. Fantastic perk when you are running late to the train!
This is just another bonus to the new apartment!

Regular go to spot for Starbucks when I’m in the area. Open space and never overly crowded.

I ordered a tall and they charged me for a grande but still gave me a tall. They also didn’t even fill my drink or my girlfriends all the way.

Terrible. Horrible. No good, very bad Starbucks. 5:57 a.m.
It’s brick outside, I have a taxi waiting for me to swoop in and pick up my mobile order, which was supposed to be ready. I stood and waited for 4 minutes past the expected pick-​up time.
This lack of preparedness shocked me considering there were no customers waiting to order in the store. I used to like this Starbucks when it first popped up because it was just 3 blocks away from my apartment when I moved, making it the closest one to my bed and the only one close to CPW.
I think staff has changed, and the quality of service has been steadily declining. They didn’t have stirrers. OK…
they didn’t have stoppers? Fine.
You don’t even have sugars out, but you’ve been open for 30 minutes? Why do you jerks even come to work?
When people show up before dawn, just get them what they ask for. In this case, go watch Reading Rainbow so you’re able to read and understand the drink I ordered (using your app, so it’s typed and there’s no way to claim you «misheard me») instead of making it up as you go along.
Mobile Order: Venti Chai, +3 shots, +nonfat milk, + extra hot, + light whipped cream AND iced double macchiato
Received: Venti Chai, + 3 shots, lukewarm, whole milk, no whipped cream, no stirrers, begging for Sugar In the Raw, HOT macchiato.
You have successfully made an already long day that much worse with your complete lack of care. Thank you and I will never be purchasing my beverages here, even if you are close to my old apartment and still current nail spot. I hate everything they’re doing here and wish they would change staff or put these lazy people in a boot camp.
Two stars for still being very shiny and new addition to the neighborhood.

Literally the slowest Starbucks I have ever been to. I waited 20 min for an oatmeal… Ridiculous!

The man who served me was very friendly and the location is new.
However, it is absolutely freezing. Not in a good way, even though it is extremely hot out. Everyone sitting around me had to leave, except for the guy sitting next to me who kept sneezing. I had to get work done so I wrapped my beach towel I had in my bag around me and put my laptop case over my lap. We asked but they would not turn it down. I won’t come back. Too bad.
They also have a nice work table… and no outlets by it.

I live in the area and I was happy to see this branch opened up here. However, the staff here needs customer service training especially the crew on duty (came here at around 3:30pm) with first initial D with his tongue pierced? I observed that he is extra nice & friendly to black customers but gives out a poker face to not. Two black customers were before me. He was extra nice and friendly. But when it was my turn, no greetings, no thank you. Then I went to observe further and decided to stay to prove my theory for another customer who was an Asian. His attitude was really different. Then came another black customer and okay now he’s smiling and cheerful. Goodness! Worst thing of all was when my order was done it was just sitting on the counter for minutes (I was reading facing the window and was rather drawn to my reading) and they didn’t even call out green-​tea-​latte blah blah– If only l could give zero star! Don’t come here at all unless you’re black. I totally don’t recommend this branch. However, please respond to me if you have a positive experience with this branch and prove me wrong with my obs on the crew here. I’m back to homey-​feel Amrita. Patronizing local now.

I come here every day because it is so close to where I live. The service used to be slow, but has improved with each visit.
Now the staff here is like family to me. Most of them know me by name and always customize my drinks the way I like them!
There is sometimes a wait, so if you’re in a major rush, I would order in advance online using the app, which has been very convenient on some mornings when I was running late.
Overall, I love this Starbucks. There is moderate seating and it is always clean.

It’s so nice to have a location on this corner. When I saw that not was coming, I was very happy. It’s a comfortable size with a community table, cushioned and window seats, and of course outlets and wifi.
The staff is nice and accommodating. I get my drinks quickly and with a smile. My only con is that there needs to be someone cleaning on a consistent basis. Some customers lack home training. Otherwise, I love it.

The staff was extraordinary slow and showed zero customer service skills. I love Starbucks coffee, but I will not be coming back to this one.