Starbucks

Matt, Ebony, Amanda!!! All fantastic– they make my morning everyday with smiles, great service & best latte’s!!! Staff makes the place my go to Starbucks. Not impressed with manager– one of these 3 should run the place instead.
Ok– update, manager is the Worst. Line can be out the door when «star employees» aren’t working and she will not come out and help from the back!!! On line now and out the door. Insane. MATT COME BACK! Where did u go???

It’s a Starbucks. You get a seat if you’re lucky. Sometimes the line is too long. What more can you say?

The nicest Starbucks employees work here! HG (holy grail) Starbucks of NYC. I came here after I felt very flustered from my workout at Earth Yoga. The cashier (his name is Matthew I believe) respected and cheerfully greeted each and every customer that came in. He also asked how I spelt my name. He also ended the transaction with a, «Thank you for choosing Starbucks.» And a smile. I know it’s something so small but I appreciated these small kind gestures. For reference I came here on a Tuesday at 1pm. The young man preparing the drinks asked me for specifics, «would you like more ice in your iced coffee?»
Why aren’t all Starbucks like this?!

Convenient and staff friendly. They get very busy but still took the time to remake my complicated drink (I wanted the iced version but got the hot version) without complaints.

Literally the worst Starbucks I have ever been to. It’s almost as if this chain aspires to hire the worst, rudest and most apathetic staff that they can find. Service is horrible even for someone who has been going to the same location for 6 months trying to make it work. Today was my last day. Definitely go here if you want an eclectic group of baristas who could care less about your order and intentionally give you the opposite of what you wanted.

Premium location for this Starbucks conveniently located a short walk from Bloomingdale’s, free wifi for customers, plenty of electrical outlets for electronics, clean bathroom, etc.

Not the cleanest Starbucks I’ve been to but it does what I need it to do– give me coffeeee! I remember one time their credit card machine wasn’t working in the afternoon so I got a free coffee!
This Starbucks is located right by the entrance/​exit of the 60^th Street exit of the NQR Lexington Ave subway station. It’s convenient and more of a «take your coffee and run» kind of place. There’s VERY limited seating and gets pretty loud in here.

Kinda dirty and uninspired, with not a lot of seating. Same ol’ coffee products!

The baristas here are always so polite and friendly. Especially Matthew, I see him make an extra effort to be friendly and engage individually with so many customers, including myself, and it makes this big city feel like an actual community! Every store needs more people like
Him!

Rude staff. Also, the store doesn’t open on time. Went to grab a drink at 6:20am on a Thursday and door was locked. No signs saying why they were closed during normal business hours. Very frustrating.

Ass crack first thing in the morning? Totally not what I ordered. Just to echo what others have already mentioned, rude staff, miscommunication, lack of basic condiments, filthy, but the young lady preparing bagels, etc. this morning was a fan on the whole «prison pants» look aka let my boxers hang out as I bend over to perform simple tasks because I can’t be bothered to put on a belt. Just horrible, who lets their staff come to work like this? Who thinks this is an appropriate way to come to work?

Services wasn’t that good. They didn’t make the coffee well at all. Hopefully next time

The people working here act like ghetto assholes. Screaming Spanish at each other than laughing louder than the trucks driving by outside. The manager/​owner really needs to clean up this trash-​talking bunch
The girl working here on Monday evening around 9pm, wears glasses needs to be fired!!! Yelling and carrying on like crazy when her friends come in the door. Unprofessional to say the least.

it’s just a Starbucks right?
Well this one in particular is very dysfunctional. I don’t know if it’s the employees who always change so I don’t base my reviews usually off them, or the location.
This place is always dirty by noon and lacking things like clean condiments for my coffee (ie vanilla powder is caked at the pouring end and that’s kind of gross). The floor is already stained. The drinks are handed to you half full on occasion. The disgruntled employee who gives me my breakfast sandwich (which is cold in the middle) also has yelled at me before for cutting the line when I was also waiting for,
a breakfast sandwich.
Save your money for another Starbucks. Or deal with the above if this is convienent as I am doing on occasion.

If there were a grade lower than 1 star, they’d get it. Frequent this Starbucks at least once a week traveling for work and am more disappointed every time I visit. Sitting for even 10 minutes scarfing down a protein box and a double espresso, I witnessed more than a handful of miscommunications, mis-​made orders and listened to the obnoxious barista rifle off drinks ready for pick up and proceed to wave people away from the top of her machine as she was seemingly to lazy to walk the drinks down to the serving counter as she should.
The lack of service overall and presentation of this entire staff leaves something to be desired and I am always amazed at how inconsistent this branch is with delivering whatever it is you claim to be the ‘Starbucks Experience’ anymore.
Yet another place in NYC I’m forced to patronize because of proximity and convenience, but whoever is «running» this establishment should put some time into turning it around, which would probably consist of hiring an entirely new staff, for starters.

Texting while having a long line is not cool. Then you use your hands to wave me forward. To be chubby and have a bad manner is not good!!! I wasn’t a dog.

Incompetent staff with a terrible attitude. They are really understaffed at this location. Walk to the one on Lex and 63. It’s way better.

On of the worst locations for Starbucks. It’s a busy location considering it’s proximity to Bloomies. They only have 3 people working on Sat afternoon. Line was barely moving. I saw people left frustrated. And I heard the workers complaining about how they are short staffed in front of customers. How about stop complaining and chit chatting and focus on the task at hand! Ugh.

Going to Starbucks is not an experience that often surprises me, but this one managed to do just that. It was a cold day as I ran in hoping to get a nice chai latte with an espresso shot.
Surprise #1: When I said «Venti Chai Latte Skim Dirty» she didn’t blink and say «What is that?» (you’d be amazed how many times this has happend).
Surprise #2: I had barely made it over to the end of the counter and the drink was already good to go. The barista was even fast enough to put the cardboard «ring» in the cup for me (something other branches have had me do myself lately, I don’t mind I was just surprised).
On top of this kudos to the staff for keeping a nice, clean shop.
Well worth a visit!

900^th review – Starbucks FTW! I wish I had kinder things to offer, but the best thing I can say about this location is that it exists. So, if you are very close, and need a cup of coffee, and enjoy or at least don’t mind Starbucks, it IS an option.
The staff here would very clearly rather be anywhere else, and while they’re not outright rude (and one or two baristas may actually use words in replying to you), you do feel like they’re doing you a favor by fulfilling your order in a reasonable manner.
Out of necessity, I’ve been here twice in the past month, and am at risk for ending up here again in 2014. If a better coffee option exists within a 2-​block radius, I’m not aware of it. Suggestions are welcome.