Starbucks

I drive for a living and Satrbucks is my addiction. I’ve come across a few Starbucks that need to get better customer service, this is not one of them. From the moment i entered all the baristas had smiles on their faces. I’m pretty sure no one likes to get up at 3 in the morning to be serving coffee at 5:30 to a group of demanding individuals, but if this is the job you chose why not do it with a smile?
From the moment I walked into the Starbucks, Marquis the cashier and Felicia the barista had such a wonderful attitude it made my day. This Starbucks is on my top 3 list. Thanks Felicia and Marquis for such a wonderful experience. I hope to become a regular.

Spacious and the service was pleasant. On top of that it was also speedy, I might have waited 60 seconds for my coffee if that.

I come to his location about 4 times a week. Staff continues to be great and the line moves quickly but note that when school is in session students can over run the place. Just be aware of what times classes are coming out.
Also an occasional street beggar will wander in and hit everyone up in line which adds to the ambiance.

First I have to say that the staff are superstars. If you’re a regular they remember your order and treat you like a star. The downside are the pretentious customers. Believe me you see all kinds.
There’s the
a) college students who are basically still only high school graduates and have no sense of the real world
b) high school students who believe they’re grown ups by going to a Starbucks and yet still don’t realize a Frappuccino is not real coffee.
c) The newbies who are looking for anything which resembles their sheltered suburban life
d) Young folks who are paying off their coffee consumption with their parent’s money
And they all converge at the waiting station for their coffee, avoiding eye contact by re-​reading texts they’ve memorized yet want to appear grown up.
Like I said, the staff are superstars!!!

I stop by this Starbucks sometimes on my way to work and glad the line here isn’t as crazy as the one on Jay Street and the waiting time for a drink isn’t that long either.
The staff here are quite friendly and quick at their job! Never had any issues at this Starbucks, so no complaints.

This location has some really slow workers. In the morning, I would expect service to be super fast since everyone is trying to get to work. My bagel took over 10 minutes to warm up and my iced coffee came with extra ice instead of less ice like I had requested. Although service is slow sometimes, the other times it’s consistent and not too bad.

Usually I have a 4 – 5 star experience here that I never cared to help it. But today really ruined my morning. I go in already awake but need a small kick to take me through the afternoon so I order an awake tea. Stoke one I was given English breakfast. I like EB so I said what the hell no biggie. I also had ordered a slow roasted ham Swiss croissant goodness. I walk out and I wanted to see the yumminess but when I looked in I saw some English muffin crap. I walk back (now late to work) I say I ordered a slow roast thing a quick bewilderment from the one who ring me I pay the extra fee as my goodness cost more and I go to wait. And wait. And wait. I am now 30 minutes late to work and guess what, still waiting. I get asked by the barista what I ordered I said my order and he checks. I’m thinking it’s just heating up and maybe the machine is slow… Yea that’s me giving them the benefit of the doubt as clearly the English muffin thing was given to me with my drink but not only did that occur to me but I then see the 2^nd person who ring me up just place it in the warmer! Already 30min and you haven’t put it in yet?! Why what was the reason? I get my Luke warm Crosby not so goodness and attempt your regain my my morning glow… You know what sucks I keep trying to quit starbucks but I be damned the crack is just too freaking good! And out ok 1yr coming to this same starbucks I can’t help but be a sucker and go back. But I’ll be sure to not give them anymore passes. They always mess up when the manager isn’t around :/

I mean I’ve been to better locations. Considering this location is always busy (since colleges other schools and shopping area near by) they only have 1 person at the register at a time and the line is always almost out the door. they’re slow. I only come since it’s close to school… and I write this as I stand in line for almost 10 mins now waiting to order my coffee

I love Starbucks! My fav is a grande mocha latte with whipped cream. I wanted to make a review on this particular location because I walked in on a Monday morning and the staff was working so efficiently, and on point. Customer service was great especially from the barista named Kim. I watched her as she moved non-​stop but gracefully making people’s morning fix. She was indeed a professional with her hair wrapped up and welcoming character.
On the other hand there was another barista who was loud and obnoxious towards her team members, I couldn’t see her name cause it was written so sloppy on her tag. Her big sloppy hair was all over the place. She referred to the customers with pets names like boo and sweetie but was hostile towards her co-​workers. It bothered me to see that. Kudos to her team members for working around her attitude.

Great friendly staff. Sometimes they’re a little slow but for the most part they are top notch staff. If your a regular you can tell some of the staff try to remember your name and your drink. Thanks guys for making my mornings easier.

I’ve been coming here since it opened and I consistently receive exceptional customer service.

Staff is extremely rude. Twice I’ve come here and ordered a lemonade, waited a long time, to then be told that they ran out of lemonade. After I paid, and waited a long time. Still, staff was very rude about it, did not apologize for their mistake, and did not try to make it up, they offered me a drink of my choice (I ordered a venti lemonade), but I did not want anything else than tea lemonade so I asked for a drink coupon for next time, and they reacted surprised like I was asking for too much, and were rude and told me they’d only give me a refund. Now, isn’t it the same thing to just give me a drink coupon when they’re offering me a drink of my choice anyways.
Instead, they wanted me to waste more time to swipe my gold starbucks membership card and waste more time to wait for a refund.
THIS IS THE SECOND TIME THIS HAPPENS AND NONE OF THESE TIMES HAVE THEY TRIED TO MAKE IT UP. WILL DEFINITELY NEVERRR COME BACK TO THIS STARBUCKS STORE ANYMORE, other starbucks are nice, but this one has staff members that are really rude and don’t care for the customers.

Avoid that location the place is small and crowded with kids ;(specially around 4 pm while on line I saw a lot of people coming in and walking out due to line and the display are all empty and poorly arranged
That location need a new manager
But what can I say Starbucks is Starbucks when you need your coffee you just deal with the extra oh and the staff is rude so I ask one of the girl for milk and she snapped because she was talking to her future ex boyfriend however I waited 5 min before I interrupter her said sorry can I have milk and she was like we don’t have any as she was pouring milk in a plastic cup to make w drink for the guy she was talking to …

This location is poorly managed. The service is slow and frustrating. There is no sense of urgency from the staff when lines start to fill. And I’m pretty sure it’s a fire hazard the way things are disorganized here. As for the products themselves as expected, just speed things up!

Typical Starbucks.
The annoying this is they have like 2 people working, one ringing people up and one making the drinks so the line gets pretty backed up. The last time I was there however they had more so maybe they noticed.

Starbucks!!! love, love them. Don’t know what I’d do without their chocolate mocha. The staff is great and very efficient, you get served really quick regardless of how the line is.

Great place but avoid the hours when kids get off from school. Otherwise, you’ll see this small location crowded with noisy and rowdy masses of teenagers, who also hover around the nearby 99cent pizza place and 7 – 11.
On calmer hours, while the place is small, it’s interior design is gorgeous, consistent with the stunning makeover of all Starbucks branches — dark wood, low key warm lighting, soothing music.
Don’t expect a private table though. Like what I noticed in many Starbucks locations, emphasis is on long common tables with tall chairs. It’s fine with me if it helps turn away Carrie Bradshaw-​wannabes who stay in a fixed table the whole day by just buying one cup of coffee while typing on that ever-​self-​important blog. Sigh, you know the type.
Of course, once in a while, you get the next worse version of this entity — the Over-​Sharer. Like two nights ago, a girl was on Skype with her friend, talking loudly on the screen, over sharing via indirect sharing, with the whole small café, her medical check up and in an attempt at depth, declares that ‘I mean, like, Life is kinda like, short.’ (Yes, she really spoke with a lot of Likes that I don’t like). When I heard that, I said to myself — Ok. That’s deep, girl…
Anyway, there is no bathroom here, FYI, where I could puke because of this girl’s lack of courtesy to the other customers trying to enjoy their latte while listening to the chill music being played. So in case you have other uses for the bathroom, there is none here and you are better off going to the McDonalds at the corner. But, McD + bathroom = yuck. You now the drill. They’re not really as well-​maintained as Starbucks. Hello???
There’s wifi here also. Gets a little slow at times. I blame Over-​sharing Skype Girl.
What else? Staff is nice. Understaffed I think and I’m sure they know it.
Overall, thank you for this Starbucks location. The Dekalb Ave subway station area just got a dose of class and an oasis of potential quiet.

It’s a Starbucks. What else is there?

You already know about the constants. The coffee is typical good Starbucks coffee. Now about the variables… The staff here is always friendly. it is spacious and always kept clean. It has an edgy-​industrial vibe going on. There are outlets at every table. There is NO restroom so if you’re planning on staying a while I would keep liquid intake to a minimum or bring a foley catheter (lulz). One thing that irks the heck outta me is the tables and stools. They are very awkward! There is maybe one table that you can semi-​comfortably use, however the heights of the tables are different but all have the same height tall-​stools. You’re either reaching way up, or huddling way down over the table. Not conducive to reading /​studying /​whatevs.

Nice new Starbucks.
Clean, well lit with good tables and outlets.
Baristas know their drinks and she didn’t give me a funny look when I asked for pumpkin chai instead of pumpkin latte.
loses a star for not having a bathroom. :-\