Staples

Wonderful, helpful, considerate, competent, efficient, respectful, caring and pleasant staff at the print center. Jennifer and Samsara went out of their way to help with my printing order and to accommodate me with a discount coupon I had temporarily misplaced. Many thanks for the excellent help, courtesy and great professionalism! My favorite Staples store!

I was very pleased with the Copy and Print center. Our office had a very large scale last minute print job needed over a holiday weekend, and I was hesitant to rely on Staples at first but was extremely pleased with the services. Gisele assisted me between phone and email and the project was done within 24 hours, and the quality exceeded my expectations. I have returned to this print shop for the same large scale last minute projects and have been happy with the results every time.

Nasty staff in a convenient location. Not the biggest Staples in Midtown, as another reviewer noted, but what makes this location a sh*thole from hell is the nasty attitude of the cashiers, staff from the printing center, and all of the other Staples employees standing around doing nothing. But, when you ask them a question they have an attitude because you’re interrupting their mental vacation.
Nasty.

Most unhappiest group of employees in all of New York.
They make sure you understand they dread you for being at the store. Computers suck terribly.

You pay for computer use by the minute, so naturally the Internet is outrageously SLOW. The people working here have no idea about anything. The girl that helped us took 10 mins to give us the most import piece of info that to print from your Dropbox you actually have to use the small Dropbox stand hidden in the corner behind the color printer. Staples is great at stealing your money and wasting your time.

This Staples location is, to put it quite simply, a fucking joke.
Went to print out some stuff after work only to discover that this particular Staples is trapped in 1998 with painfully outdated computers, a prehistoric version of Internet Explorer and dial-​up speed internet that worked maybe 40% of time for the 10 minutes I was there. Do you think nobody in this city has a goddamn Gmail account, Staples? DO YOU?
The computer took a dump all over itself trying to open a .zip file for 5 minutes so I gave up and left, $ 3 poorer and not a printed document in sight. The only good thing about going to this Staples location was that I saw Emma Stone walking down 35^th on my way home. Seriously guys, she’s even prettier in person.
TL;DR Screw you, Staples. Never again.

Ill make this short
Went in for a bulletin board that was listed as 17 dollars
Climbed 2 flights of stairs to get it
Went to pay and it scanned at 40 dollars.
I waited in line for 15 minutes. They had 1 person running the cashiers with a huge line.
The poor employees were trying to accommodate everyone, but to no avail.
This post is to management. Get your shit together. I saw no managers on the floor and half the employees were just texting and hanging out.

The reason why I gave two stars not one is because their stuff is nice to me and tried to do their best to fix the problem. But every time I am there they either printed wrong files or forget the print job. And their printing machines are always low on cartridges

I bought a space heater at this location. The associate was so helpful with picking up the right one. And they have this ship to store feature. So it is really convenient to shop online and pick up at the store nearby.

What can I say that hasn’t been written already?
I wish I read the reviews before I came here.
The customer service here is TERRIBLE.
They don’t even try to hide the fact that they are only after your money and are not here to help or in any way serve you.

I appreciate that the Staples franchise is consistent with their bad service, and it’s uselessness. 4 stars in this case.

Ok, so I ordered a large banner and a small banner. Large banner was fine but the small one needed to be reprinted. Fine.
I come back to pick up the reprint, turns out the reprinted the large banner instead of the small one! They need to send the file to reprint again! Fine.
I get a confirmation email that my reprint is done. The lady says it is not there. I show her the confirmation email. She says that the employee probably never asked them to send the banner to the store. So it’s done, but it’s hanging out at some factory because they carelessly forgot to send it to the store.
Ok seriously came here 5 different times and wasted over 2 hours trying to figure this out. What’s the point? Why don’t they just make self-​serving kiosks??? The employees are nice, just completely clueless, understaffed, and empty minded.
Got a refund. Sent in a complaint. Selected the option for a manager to call back, they never did. Best part, THEY LOST MY 16GB FLASH DRIVE!!!

Plain and simple: The worst Staples in the NYC region. The most mediocre, incompetent and mean staff, with the most antiquated equipment. It rivals the Staples on 8^th Avenue near W. 47^th Street for worst Staples ever, but this one is far worst. Avoid this place like the plague.

This is my go-​to Staples in Midtown. It’s conveniently located a block away from where I work and it serves it’s purpose (or rather my purpose, to fax. It’s not like I just stroll into Staples on a daily basis for fun.) There’s hardly any wait time and the employees are usually on top of things (asking if customers have been helped, actually doing their job, etc.)

Sometimes I wonder why this Staples exists. It’s a smaller version of the other ones and it seems to just really be a print center that happens to sell a few supplies upstairs.
Sometimes I come in, I get greeted, sometimes not. I will say that when I needed toner and didn’t know for the life of me what it was, the employee took her time to find out which toner was right for my printer. I think that’s a rarity here though. It’s small, but if you’re like me, you’re always wandering around, because you just KNOW they have that cardboard box/​metallic stapler/​huge bag of m&ms like the other Staples. Um, yeah, they don’t.
A good place for some basics, but not all. If you have time, just go to the Union Square one.

I was in a hurry. Needed help getting a wireless keyboard. Miguel and Rick helped me find the right tool. Not only that but Rick went way out of his way to help me understand Bluetooth hotspot for my computer, and very quickly. I am so thankful and grateful. Thank you guys, I will be sure to come back!

I’ve been here a few times. Service is friendly enough though the location is kind of small. It is right near the Penn Station stop at 34^th street so it is most certainly accessible though I’ve been to nicer Staples locations in Manhattan.

The only available copier in the self-​service section refused to accept credit cards. (All other machines were busy churning out multiple copies of what looked like the Great American Novel.)
A staffer grudgingly came over, unplugged something, replugged it, noted, «Oh, it’s broken,» and simply walked away.
I considered the growing line, the stacks of Great American Novels, and my own sanity. Then I walked away too.

Not the largest Staples, but they do carry staples and other office staples :)
Service is okay an there’s a copy center on the first floor. As an alternative there’s also a Kinko’s at on 34^th off 8^th (next to the Starbucks in the lobby of the tall building)

The printing people are helpful enough, but they don’t have as wide of a selection as they do online.