Spotless NYC – Carpet & Upholstery Cleaning

Extreemly professional company. Responsive and polite. From initial phone call and email to interaction in the home, I cannot recommend them highly enough. Ask for David — first rate service!!!

They destroyed my 10 foot white couch and charged me a fortune for it. There were two guys that showed up, charged me about $ 400 and then proceeded to take 20 mins max to clean my couch. After it dried I was left with brown stains all over the couch. After I called to complain the owner indicated he would send the team back but he never did and I doubt they could have fixed the damage anyways. These guys don’t know what they are doing and I would never trust them to clean again.

Book them!!! We had a SERIOUS post-​construction clean up and they did an amazing job. The Spotless team worked around us and were super accommodating of our time and the ongoing work around them as we were on a deadline to finish the apartment construction and set-​up. The difference between start and finish is like night and day. Everybody was pleasant and smiling and worked extremely hard to get the job done. Andrew is a great contact to work with, and Constance and her team are the best! Very nice, very professional, gets the job done and then some.
Do yourself a favor and book them for your next job.

We had a fantastic experience with Spotless NYC. We have a big dog who likes to snuggle up on the couches, and our furniture was getting pretty grimy. Meir, Benjamin and Cipriano arrived, walked me through what the process would be like, and did a thorough cleaning of both of our couches. The process was professional, and our furniture looks (and smells) brand new! On top of the service, the process that Spotless uses is organic and safe for kids and pets, which is great peace of mind. Thank you, Spotless NYC!

I accidentally spilled dark purple nail polish on my couch and didn’t know what to do. Even though it was a Sunday morning I called Spotless and they had two guys at my apartment within 30 minutes to take a look and see what they could do. Meir and Shakur had their equipment and were cleaning out my stains within an hour of me first calling and were so incredibly nice. As a long time New Yorker, I haven’t seen this kind of service in years and it was great to experience. Highly recommend these guys!

They did an amazing job cleaning my sofa, three rugs, dining room chairs, and a lounge chair. Some pieces had stains that we thought could not be removed as other cleaning services couldn’t get them out. I was surprised to see that all of the stains came up with these guys. They are a lot more expensive than any other device I’ve used before and the sales approach was over the top, but I’d totally recommend them to anyone who wants a really good clean of furniture or rugs. I feel like our sofa has been given a new life. Everyone was super friendly and very responsive as well.

Great service by Benji and Cipriano. Very polite and efficient. We agreed on fair pricing and I will use these guys next time I need our couches and chairs cleaned.

For the record, I was completely against paying what I consider an exorbitant amount of money to clean the couches and a rug after our move. Yes, the furniture was dirty and the rug was simply filthy… actually considered just throwing out the latter… but it seemed absurd to try and clean everything.
I have to admit that after these guys went to town on the furniture, it basically looks new again. I actually didn’t think it could be done and have forgotten to the true color of the couches. The rug was in our toddler’s room, so had everything from paint, to food, to playdough, to dirt embedded in it. There was no way I thought they could clean it up, but there it was, looking new once they finished.
In retrospect, they probably extended the useful life of the pieces by a number of years. There are probably guys who can do it for cheaper, but probably not significantly, and why would you risk not getting the best quality of service that you can.

Chair and carpets look great after Spotless NYC worked their magic. Bright, clean and just what I wanted! They did an excellent job and were professional, kind and fast. Will use them again for sure!

Had to write about the excellent customer service I had with Yossi. I gave them a rug which definitely had to be cleaned. I cant speak more highly about rate, service and my gorgeous rug I got back in such a timely manner. Rug looks brand new. Had many stains from a hairball vomiting cat! I am sure cat lovers you can relate to this. Next I will have them clean my sofa.
Thank you Yossi and crew!!!

Just wanted to let y’all know the guys at spotless are awesome! I spoke with Yossi over the phone, he quoted me a good price, and had the guys over the next morning to get to work. Benji and Cipriano showed up on time with their gear and got straight to work. These guys were fast, efficient, and friendly. They knew exactly what they were doing and were very careful not to make a mess in the apartment. They went over my sofa meticulously, and successfully removed every stain, oil spot, and other random gross crap that had accumulated over the last 10 years (The sofa is 10 yrs old and has never had a cleaning before.) In short, use these guys! I’m so happy I did. Having a freshly cleaned and beautiful sofa is a nice feeling. Having a nasty, dirty, stained sofa is no way to live my friends… Think about it. Thanks again Spotless NYC!!! — Todd

They were spotless: they came, they saw, they cleaned. My couch and carpet needed some pampering. The best part of the deal? Negotiating the price over the phone.

More expensive than I had hoped, but I guess I had no clue how much it would cost to clean my armchair. Overall, I’m extremely impressed and it was worth the $ to have my chair looking so clean and bright! Austin and Shakiru were so nice and friendly. Austin even gave me great advice to take care of my rug too. Would definitely use this service again.

Nice guys, no BS (just a little soft sell), quick and impeccable. They were very careful with everything. I would definitely call them again, as long as they send Yosi!

Very good job by the crew. They came to my place on the day the pope came to town and traffic and parking was horrible. They came up and accessed my rug and sofa which were quite dirty. We agreed to a price and then the cleaners came up and went to work. They completely removed all the stains and left us with very clean items and a discount on our next service.

Pretty simple review. David is honest. Price was fair. I needed to get my area rug and couch cleaned because it started to smell really bad. Now it doesn’t and it’s clean. Give them a shot.

Just an update for you guys the guy who runs this company which is one guy, at least it seems that way. Just called me up on the phone and started screaming at me calling me «an asshole» and telling me that I seemed like trouble and he didn’t want to help me any further? Any further than what? Because I asked for a quote over the phone? Then he proceeded to have conversation with me via text that was unsavory. I will be reporting him to the Better Business Bureau. I highly recommend staying away from this company. Abusive doesn’t even begin to describe the way that this company treats their potential customers.
Totally unprofessional, they won’t even give you a quote over the phone. They didn’t even seem to give a shit about getting the contract or not. I was trying to get a quote for a regular size couch that has no stains on it, for a deep cleaning. And they wanted to come by and look at it first?!! The guy was totally rude to me on the phone, and told me to use the company I have been using, which by the way is USA cleaning. I would avoid them if I were you

Three weeks ago I was laying on the couch in my living room when I thought to myself, «this couch really fucking stinks.» I figured at that point it’d probably be a good idea for someone to come clean it but then the playoffs came back on and I stopped thinking about it. Then, today, my 14-​month-​old was laying on the couch in my home office when out of nowhere a half-​gallon of vomit was expelled from his body and directly onto my couch. While his mother cleaned it all up, I sat down, reflected on those smelly couch thoughts from the other week, and started to Unilocal for a couch cleaner. Came across Spotless NYC and checked out a number of their reviews.
What I really liked is that a lot of their (positive) reviews came from Unilocalers who don’t just write a Unilocal review from time to time — rather, many of their positive reviews came from Unilocalers like me who won’t make a decision in LIFE without checking whether that decision averages four stars on Unilocal (i.e., I found my doctor, dentist, and church on Unilocal).
I called and spoke with Daniel, the owner, and immediately felt a good energy from him over the phone. After sending him pictures of my couches, he quoted me an amazing price, and, even better, told me that the couches could be deep cleaned, shampooed, and sanitized TODAY.
After I got off the phone with Daniel, his technicians Meir and Sako were at my apartment within 15 minutes. They physically assessed the situation and got to WORK on my couches. They spent at least an hour on each couch detailing and sanitizing all framework, cushions, and pillows. When all was said and done, both of my couches looked like new and smelled soooooo good. Even right now my home office and my living room smell like a glade plug-​in is switched all the way over to full blast. Really great work they did.
It goes without saying that from my experience, Spotless NYC is a professional operation through and through. As a business owner myself (I’m the principal attorney for a private law practice in midtown), I can tell you that these guys do business the right way. They’re all about quality over the hustle. They know that if they do a good job, you’ll take the ten minutes necessary to sit down and write a good Unilocal review, and/​or tell your friends about them, and/​or use them again for yourself in the future. A lot of business owners in NYC don’t get that basic business principal and will talk a good game over the phone and/​or market themselves as professionals but then inevitably show their true colors once it becomes clear they were just out to get your money. True professionals know that when you qualitatively take care of your customers, the money will come anyway, and generally a lot more of it than when you’re just out here fucking people over.
All that to say, Spotless NYC qualitatively took care of me and my couches. For that, I will definitely use them again and I recommend that you use them for any of your furniture/​upholstery cleaning needs.

Recently worked with David from Spotless, who was able to visit next day for both an estimate and able to perform all the upholstery/​carpet work in my apartment. David and his crew (Austin) were professional, friendly, thorough and able to complete the work in a timely manner. It was clear that David was not only concerned that I would be happy with the price, but also that I would be happy with the level of service and come back as a repeat customer.
The team was able to thoroughly shampoo and treat my area carpet, couch and armchair. All three look good as new. In total they made what should have been a chore into a great customer experience. Ask for David!

These guys are amazing!
I had no idea how great this would turn out. Initially, I was just devastated that a friend’s toddler slathered ice cream all over our beautiful micro-​suede sofa. After deliberating over renting a steam cleaner and trying to clean it myself, I decided to do a Google search to see what a pro could do.
I filled out the form on the Spotless NYC website last night and got a call within minutes to come check it out in the morning. The Spotless tech showed up at the appointed time and proceeded to not only check out my sofa but to brainstorm deep cleaning solutions for the entire apartment.
Now, this comprehensive let’s-clean-it-all approach may not appeal to everyone, but I totally recommend letting Spotless do a full consultation. Friends are always commenting that our place is tidy, but there’s a difference between neat and clean. This company specializes in CLEAN. They have the machines and the expertise to get what the vacuum can’t.
Seriously, go for it! Clean it ALL – especially if you have pets or kids or if you feel like stuff just looks less awesome than when you bought it. The air is full of dirt in the form of dust, fine soot from candles, pet hair, pet dander, dead skin cells, mold spores, finely ground crumbs, etc. We have a Dyson vacuum cleaner and it still couldn’t get it all.
I ended up having Spotless clean the carpets, the upholstered dining chairs, and both sofas. Aside from the awful ice cream stains that started this quest, nothing looked that dirty to begin with, which makes it even more astounding how filthy brown the water was when they changed it out after each piece.
They did a truly incredible job and provided a huge service, taking their time and inviting me to check each piece as they went along. They spot checked the fabrics, pulled the furniture out, took the rugs up, vacuumed behind and under each piece, and deep cleaned every surface and crevice.
It really couldn’t have been better. This should be a yearly ritual.