SP Plus Corporation

Free Empty Beer Can Left in Your Car When You Park! Also, Posted Rates Do Not Apply
This was the worst parking experience I have had in a long time. I knew that parking near Park Avenue would be pricey, but I didn’t expect it to be slovenly and dishonest. So unnecessary too, when I could have tried other garages a little further East and/​or a few blocks uptown. I will not make this mistake again. Highlights of my experience with Majestic Parking (run by SP Plus) at 1199 Park Avenue on 94^th Street):
Charging more than posted prices — $ 44 vs. $ 29.56 (see photo)
Beer can left in car by some attendant (see photo) — free
Rudeness to customer when these things are pointed out — priceless
1. I brought the car in at 12:10AM and picked it up at 7:50 AM that same morning, less than 12hrs later. The charge: $ 44. This was higher than any of the listed rates for under 12 hrs. In fact, it was higher than their 24 hr. rate. When I pointed it out to the attendant, he said that was what the computer charged and I should take it up with management. He also claimed the price was posted, but I took a picture of the sign. Not sure if he is just dumb or was shamelessly lying. Have followed up with management, no response yet, will update this review if they behave honorably.
2. I left the car clean and empty. When I returned, there was a can with a straw in the cup-​holder. I didn’t recall having a soda the previous night. When I removed the can to throw it out, the can turned out to be a Coors Light. I never, ever drink beer in a car and, if I started to, it wouldn’t be a Coors through a straw. The attendant was really rude to me when I tried to find a place to toss it (no garbage can in sight), even though it was either he or one of his colleagues who left it there.
In short, do not park here unless you absolutely have to. There are other garages just a block or two east or a few blocks uptown. Other garages in on the Upper East may not be much better, but they can’t be worse and I know from past experience that they are cheaper.

Yikes! Rate hikes and customer service (and I use that term loosely) are really bad. If you want severe attitude and «I can’t give you the names of senior managers» then this is your kind of company.