SOREL em Nova Iorque, NY

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Telefone	+1 212-401-6371
Site:	www.sorel.com
Endereço:	345 W. 14th St., Nova Iorque, NY, 10014 entre a Hudson St & a 14 St Meatpacking District, Chelsea
Paradas e estações próximas de transporte público:	100 mW 14 St/9 Av 210 m14th Street-8th Avenue (A,C,E,L) 280 mGreenwich St/ Horatio St
Categorias:	Lojas de Sapatos Lojas Populares

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Informações sobre o negócio

Aceita cartões de crédito	Sim
Estacionamento	Estacionamento

Estacionamento para bicicletas

Sim

Hoje

Hoje	11:00 – 18:00 Fechado agora
Horário local (Nova Iorque)	23:12 domingo, 22 de junho de 2025

Horário de funcionamento

segunda-feira	10:00 – 20:00
terça-feira	10:00 – 20:00
quarta-feira	10:00 – 20:00
quinta-feira	10:00 – 20:00
sexta-feira	10:00 – 20:00
sábado	10:00 – 20:00
domingo	11:00 – 18:00

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19 avaliações para SOREL

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Sarah K.

Classificação do local: 1
Fort Lee, NJ

the staff working in there was soooooooooooo rude!!! they should have better service!
I went there for exchange because the boot size was way much too big!
(dont trust the size! i bought it online, it says it is true size. it is running bigger)
the staff (i don’t know her name) gave me dirty look and trying to make me a person who wore boots for few months and return to new.
I ordered online November 2015, and it was in my closet until snow storm came Jan 2016. i didn’t have chance to wear it so i didn’t know it is big!
the worst service i’ve ever had.

Ayana D.

Classificação do local: 3
Astoria, Queens, NY

I have read at least 5 other reviews saying that no one answers the phone. Called 3 times just now and no one picked up. Same issue last week. I know they’re not closed… maybe hire some more staff? The shoes are gorgeous but I don’t want to make the trek downtown to find out they don’t carry my size.

M M.

Classificação do local: 1
New York, NY

Awful customer service. Sharnada was the worst. She was so rude and acted if you were bothering her if you needed anything. She was also snide and condescending. I would never go back to that store again to get winter boots, even in a blizzard.

K W.

Classificação do local: 3
Manhattan, NY

I don’t even know what to say about this store. The inventory is good, but customer service is seriously lacking. To be fair, I visited today, a day before the 2016 blizzard is expected. The staff was completely overwhelmed, there was a single file line of people waiting to ask for their sizes. No time for questions about products, which kind of sucked. One woman was working two registers so checkout went fairly fast. The most frustrating part of this store is no one answers the phone. I had been trying to get in touch with the store about inventory for nearly 24 hours before deciding to just make the journey from the UES.

Morose G.

Classificação do local: 1
Los Angeles, CA

I have been to this store on five separate occasions. Not once have I been approached and been offered assistance. Sometimes I was dressed up, other times I was dressed down. One time I was in the store for an hour waiting to meet someone to look at shoes and no one asked if I needed help. Every single time I have been there I have had to approach someone and ask for assistance. Once they start helping you they’re fine. Even Bergdorf Goodman gives better service to little ol’ me. I have noticed that over the winter months they are horribly understaffed and their floor supervisor has a look of dread in her eyes when she barks orders to her subordinates.
Side note: They seem to approach tourists and white people right away. I don’t even have resting bitch face. Do what you want with this information but if you’re a tourist or white, you’ll have no problem.

Molly F.

Classificação do local: 4
Brooklyn, NY

The selection is great and the sale (what options there are) tends to be better than online. However, on a Monday the day after the first snow in NYC, the store was understaffed. I waited 20 minutes just to get a size. The employers were working very hard and we’re very helpful and kind when they got to me, but they overwhelmed with 10 people trying shoes at once, so be ready to wait a bit in the winter. Still worth stopping by to try boots on before you buy, if I had ordered online my boots would’ve been too narrow.

Michael Z.

Classificação do local: 5
Cliffside Park, NJ

I came in with a friend after I convinced him to go with Sorels instead of Uggs.
The store is small, as is the selection, but if you know what you’re looking for, you’re good to go.
The staff are all very helpful and are great at helping multiple customers at the same time.
When I need pair number 2 I’ll be back!

Dan D.

Classificação do local: 5
New York, NY

Sharnada helped us and she was AWESOME. So helpful and patient as we tried on different styles and sizes. Great boots!

Grace M.

Classificação do local: 4
New York, NY

nice selection of boots, good customer service (though the store can get busy and sometimes they don’t have enough staff to accommodate everyone in a timely manner, but they do their best) … only brick and mortar Sorel in the US right now

Liz S.

Classificação do local: 5
Flushing, NY

Love the styles-the warmth of the boots.
Staff is super knowledgeable and friendly.
Thanks Xavier!

Mels C.

Classificação do local: 5
Harlem, Manhattan, NY

I walked in casually not anticipating to buy snow boots. But the operations associate Stalin was so knowledgable about the company and the products that I could not resist. He was able explain fabrics, temperature information, and stay true with customer reviews about each product. I was able to beat the winter rush and grabbed a pair of Joan of arcs. #HappyCustomer

G V.

Classificação do local: 1
Carlsbad, CA

Ordered 10 pairs of shoes on sale, paid for them via credit card and two days later I get an email saying, «Sorry, all items are out of stock». I then called and a supervisor told me that «We had a meeting this morning and what we decided to do for you is have you (me) fill out a survey helping us to better serve you. and oh the sale is over» She then went on to tell me that they didn’t screw up… I guess I screwed up by buying online! Beware of buying on line from this company especially if there is a sale or as was implied, there is a possibility of you and me getting screwed. I guess their IT department forgot that this is the 21^st century and somehow can’t program their software. They need to hire my 15 year old!

Virginia M.

Classificação do local: 4
Jacksonville, FL

I happen to be in New York and it started to snow so I needed some boots that would help me navigate the icy roads. The people of Sorel were really helpful and I ended up finding my size quickly and was able to be on my way!

Izadora L.

Classificação do local: 1
Manhattan, NY

Horrible service. Very unhelpful staff. But the most chocking thing is that In the middle of Feb with a lot of snow out, they did not have 1 pair of boots my size 8 ½. I needed to buy one so much and I walked out empty handed.

Jessie H.

Classificação do local: 4
Manhattan, NY

Impressive selection and décor. The service is not that friendly here.
Come here if you want the boots with the furrrr!

JacksonLee K.

Classificação do local: 3
Manhattan, NY

I went to this store at this afternoon… Then I bought a «NYLON BOOT» blue color one, and I like it so much!!!
And there’s a lot of people line up to get their winter boots… Because the weather is going to be very bad, and tonight and tomorrow have a BLIZZARD… So, many people are getting their winter boots… I always wanted to get my winter boot, but I never get it… So~~ Finally, I bought my winter boot here… And I’m ready for the BLIZZARD… :) :P after i paid, then i ask for a bag, they said they don’t have it!!! SO~~~ The thing they have to improve is, they have to give a bag to their customer to put their box in the bag… and not carry on their hand!!! I’m carry the big box walked to the train in the snowing day… And this is not cool at all… Then my hand was frozen, it was very freezing cold!!! THE SERVICE IN THIS STORE ONLY SO SO!!!

Von M.

Classificação do local: 5
Philadelphia, PA

Love, love, love my fur-lined mukluks by Sorel! I am so excited that the City finally has a brand-specific store where one can caress (and try-on) the goods. Yay! I hate relying on-line photos for shoe purchases. The store occupies a beautiful space, which is a delightful bonus. On these miserable, cold days, nothing keeps my and Mr. M’s feet as warm and dry as our Sorel boots, and we look forward adding to our collection courtesy if this great shop.

Cat C.

Classificação do local: 5
Manhattan, NY

Nice and spacious interior. Very clean and modern.
Great customer service. I didn’t have to hunt anyone down to bring me my sizes for once. They brought me the size I requested and a half size up, which turned out to be perfect. They also made some great recommendations.
Super comfortable winter boots! Compared of all the other brands, these were definitely the best. Light weight, waterproof, and fuzzy soft lining… I am so ready for this NYC winter!

Jason G.