Shoreham Hotel

We wanted to stay in Midtown West and booked our first night through Hotline for $ 115 per night. We thought that was a great deal for two double beds for the three of us. Upon checking in, we told them of our nightmare experience with Priceline the night before (long story) and they upgraded us to the top floor with a view! They also gave us two free breakfasts & cocktails coupons. What’s even better is that they extended our stay in the same room at the same rate for the next 6 nights. They had the space & I’m sure it was because it was mid February!
The rooms were very clean & small– expected as this is a boutique hotel. There is a bar & small continental breakfast available till 11am every day. We ordered scrambled eggs in addition.
The location can’t be beat– 55^th between avenue of the Americas and 5^th. Walking distance to Rockefeller Center, Times Square and the Plaza hotel. We would take Lyft or a taxi if our feet got tired or it was cold and rainy –but really it’s easily walkable.
We would definitely stay here again. The only minor issues is that you can only connect to the Wi-​Fi for free in the lobby which is annoying. There is also not an ice machine accessible so you need to ask for ice bucket in the bar.
The front desk staff were very nice & accommodating– my daughter lost her breakfast voucher & they gave her another one with no questions asked.
Next trip we will try to find a great deal at this hotel!

Zentral gelegenes Hotel. Nähe Central Park, 5^th Avenue und Rockefeller Center. Schöné Zimmer, sehr sauber. Guter service und freundliches, hilfsbereites Personal. New York von hier aus zu Fuß sehr gut zu erkunden.

The hotel is affordable, clean, and the staff is helpful. Recommended for cost conscious travelers.

So I’ve stayed in some very crappy hotels, but this one wasn’t as bad as I thought it was going to be. I read the Unilocal reviews before coming and I’m sorta glad I took a leap of faith. The check in was very quick and friendly and when I got up to my room I was very pleased for the priced I paid (I went through Expedia, so I got it for cheap), room service (extra pillows and ice) was extremely fast and delivered with smiles, the bed (after inspection) was very fluffy and crisp and when I went to take a shower everything was spot less. I did find a stain on the bed skirt and there was no view out the window but I’ve stayed in hell before and this is wonderful compared to that. I will absolutely stay again if I get a room like this.

Wow I am not sure where to start! This hotel only has one good quality… The location. You can walk to all attractions. But that’s about it… The mangers don’t know how to handle customers neither do the staff. They took out the total room fees before I even arrived in New York with out my authorization. They told me it «wasn’t there fault «. They over charged me when I checked out as well, half the cost of the room again. I called and called and no one responds. I even asked to talk to the supervisor or head of hotel, but never got an phone call or email back. I never write reviews because sometimes people just make mistakes, but this was not okay this was worth me writing a review! The hotel shower was also dirty, they never accommodated me and my guest at all. Basically if you need a place with no customer service and rude staff with a great location then stay here. Other wise avoid at all cost, they may take your hard earned money too!

We were happy with this hotel. The outside is not very inviting and the lobby is a bit small. While the rooms are not glamorous, they are clean and spacious. The staff was kinda and helpful.
We got a one room suite. It faces the road which was nice. The road noise didn’t keep us up at night, but we aren’t used to sleeping in complete silence. At check in the saw that we had our son with us and sent extra linen up minutes after we got to our room.
The bathroom was small. But it’s a bathroom. We don’t need much. It worked for us. The bed was a little hard but the massage chair was an added bonus.
The price was a bit steep. But it’s NYC and a great location. We will absolutely stay again.

Nice staff. Rest amazingly cramped and poor. Little works, we had to prop up a window with our hangar, what little window there was, the ventilation system didn’t work, the phone headsets didn’t work, there was almost no storage space in the room.

Besides being in an excellent location, I do not recommend this hotel.
What is wrong with this hotel?
1. Their queen size bed is actually a full size.
2. The elevator barely fits 4 people.
3.There is no refrigerator in the room.
4. The reception is horrible.
5. If you book this hotel through a 3^rd party website, what they offer you is not what you will actually get when you arrive.

The only good thing about staying at this hotel is the close proximity to Times Square, 5^th Avenue, and Central Park.
Other than that I felt like I was staying at a 2 star hotel. I felt dirty after taking a shower due to the dust and grime along the edges of the bath tub. And their drain was not draining well so we stood in our shower water up to our ankles every time. They didn’t give us enough towels and it felt like a cold bathroom with the tile and stainless steel.
The bed felt like a rock and the carpet was similar to what you’d find in an office. I wouldn’t stay here again.

Hotel in general isn’t bad for the price.
Great location.
We checked in and got a nice room in the back of the hotel on the seventh (or sixth) floor. But due to the air conditioning system behind the building very noisy so we complained and got another room. This one was a lot smaller but without the noise so we were happy. This time street side.
Small room but clean and cosy.
Bathroom perfectly clean.
Minibar and safe (safe didn’t work, but we didn’t need it so didn’t bother complaining)
We had breakfast in the city so no idea about that.
If you want a hotel to sleep, perfect place. If you want to hang out in the room all day, look elsewhere

Very rarely do I have complaints about a hotel that I choose to stay in. But just after one night here I found that I will never stay here again. The bed is very uncomfortable, it sinks in the middle, making it uncomfortable for two people to sleep in. I also have an allergic reaction to the sheets. Maybe I was given a bad room or something. But whatever it is, I am disappointed.

My boyfriend and I stayed here for four nights! We got there before check in but they still had a room for us. If one wasn’t ready they were able to hold on to our bags and call us when one was ready. So we could sight see while we wait! The front desk clerk was really nice. She told us about all the good bars and was really friendly. The hotel room itself was great nice and big. I liked it. The only thing that sucked was the breakfast wasn’t free but 17 $ for bread and oatmeal wasn’t gonna do for my boyfriend and I. We just went out to eat. But the hotel is in the middle of everything so we were able to find many places to eat. Oh and the elevators are so small but that didn’t matter to us. Lol. I recommend this place to anyone its a great hotel.

We rented PH5 for our baby shower. Let me first say that the customer service received by Elvira Kim was impeccable. This is the kind of service that separates 5 star establishments from everything else.
The Penthouse was beautiful, spacious, and perfect for our intimate event, but the Hotel staff were the true rockstars. We called for ice and garbage bags and they were all too helpful. Everything we asked for, even scissors, came up with a smile.
The next day, as we checked out, the bellman brought smiles to our morning and helped us with all of the wonderful gifts we received. They truly could not have been a more perfect staff.
Thank you to the Shoreham Hotel and their wonderful staff.

I stayed here June 10 – 13 on business. Location is fantastic. I can even put up with the tony rooms and poor quality of linens. But what was the most disappointing, was the staffs customer service. Front desk was unprofessional. Unresponsive. And they charge $ 14.95 for wifi per day… per device! What a scam. Would never stay here again.

Shoreham rooms have the non-​descript look and feel of your first apartment in NYC, the one you shared with a bunch of roommates and kind of hated but rolled with it because money was tight and the location was so stellar.
I somehow received a two bedroom suite that was about the size of my master bathroom at home, but without the character. Non-​descript is probably too descriptive an adjective — the rooms had bare walls and my windows overlooked a dark brick wall so close I could practically touch it. The furniture is utiltarian-​modern ugly and the carpet was grimy. There’s no central air conditioning but each room had those 1960s style a/​c units with indecipherable and hard to reach buttons and a loud fan that turned on and off intermittently during the night, waking me up a number of times in the process.
The people behind the desk were all friendly and helpful and checking my bags in before my room was available was a breeze. The location is really terrific but for the $ 416/​night room charge I’m glad I only stayed one night and Shoreham is low on my list of hotels to ever visit again, even though it’s around the corner from my company’s NY office.

Great location and was the best price for the area. The bar was cute and rooms were stylish and clean. Water pressure in the shower was incredible. Only downside was the rock of a bed. I am not used to very firm
Mattresses and didn’t sleep well for the 3 nights we stayed at the hotel. We will most likely never return to this hotel for that reason.

Great little hotel, literally by everything in NYC. I was there for two nights a couple of weeks ago.
The hotel is very unassuming. But the room was nice and the bed was super comfortable. We didn’t have a view and the bathroom was very small — those were the only two things that weren’t great.
The front desk staff (Elizabeth) were awesome for recommendations as to where to eat and things to do.
I would stay here again and hope to!!!

We stayed at the Shoreham from 3÷27−3÷29÷15 to celebrate our anniversary. After reading the reviews and staying at this hotel for 2 nights I can confirm that the locations is great. It is just a couple of blocks away from TImes Square and Central Park. The staff was friendly and helpful and yes, there is a restaurant/​bar that is open to offer all 3 meals if you so choose to dine there.
When we first arrived we found that the hotel does not offer parking, instead you have to park in a local garage that the hotel uses. Don’t be fooled though, despite the partnership the hotel does not offer a discount to their patrons that use the garage. Next, when you enter the hotel they do not have a door man (which is fine) but the lobby and overall feeling of the hotel is ‘grimy’. The hotel does look ‘modern’ and it appears that it has been updated within the last 10 years but it does look, smell or give the feeling of clean. I’m not sure if it’s just because it’s in New York or because there is a lot of foot traffic or if it’s just poor house keeping. After we checked in, we entered the elevator (very tiny) and discovered that the floor is caked with dirt where you can see where a majority of people walk and where the staff put their carts when they use the elevator to complete their work. See picture attached. The walls of the elevator also have scratches on it like it has been vandalized and the walls look like their caked in dirt.
When we made it to our room-​819-​we unlocked the door only to be greeted by a stench similar to that of someone who had used the restroom and then did not turn on a fan or spray air freshener when they were done. (We later discovered that the smell cam from the heating AC unit after turning the unit off and opening the windows) After dowsing the room in Febreeze I went to the bathroom only find that there was no lock on the door. Instead, the hotel fastened a makeshift lock using a deadbolt and screwed it to the bathroom door and the doorframe. The is all fine and well except the makeshift lock was broken. (see attached picture) After further examination I see that this is something that has been broken for a while as the paint is worn off of the doorframe and the latch of the deadbolt can be extended to be stopped by the door frame to «lock» the door. For the amount that I paid for this room, that was ridiculous.
Now let’s talk about the bed. Yes, it is pillow top but let me also mention that it is ‘U’d after a number of people have sat on the edge of the bed. Also, due to wear that pillow top was not very ‘pillowy’. It is now a mattress topper over springs which are not comfortable at all. Also, you are only given one blanket which is a thin down comforter sandwiched between 2 sheets. I did not discover until the day we checked out, after the sheets fell off, that the comforter was not only ripped in serval areas and had a slight yellow tinge to it, but it also had various very noticeable stains from god knows what all over it. Talk about disgusting! Finally, there is a picture or a poster behind the bed to help give the hotel the ‘modern’ look that they’re going for but when you lay on the bed, even at the end, the poster makes this horrible squeaking noise. Nice touch with the poster but seriously, the squeaking woke me up throughout the night as I slept.
Also, if you book a room with a queen bed, you will only get enough towels for one person. Also, the bathroom looks like it belongs in a jail cell (see attached picture). There is no counter space, the sink is metal and there is a ledge of counter space that extends over the back of the toilet which when trying to life the toilet cover, automatically pushes the toilet cover down again. Thus, ladies, when you are trying to use the bathroom, you have to keep your hand on the toilet seat lid to make sure it stays open so you can then use the bathroom. The remote control for the television didn’t work. When we tried to open the back of the remote to switch around the batteries we found that the back cover was screwed on and the crevices of the remote were filled with… something. So gross! The shower is a whole other issue. The floor was stained yellow from something and the shower time grout didn’t look like it was ever cleaned as evidenced by the mildew growing and discoloration.
Other things that were a disappointment was that the wifi is only free in the lobby. If you choose to partake in the wifi in your room there will be a fee of $ 14.95. The hotel room doors have about a half inch gap from the floor so you can hear EVERYTHING that happens in the hall and you will see the light from the hall all night. Also, there is only one outlet while the other is hidden in the make shift closet.
Overall, this hotel disappointed me and grossed me out. Won’t be visiting again recommend you don’t either.

«Delightful small hotel– friendly helpful staff — great value»
This small hotel is tucked away on the north side of 55^th street — steps away from everything you would want to see, shop and enjoy in Midtown.
The rooms on each floor ending in 2 (502, 602, 702, 802 etc — are 2 room suites — living room & bedroom — and face the street. You’ll have windows and space — but also street noise. The beds are wonderful — and everything is spotlessly clean. Just realize that space is a premium — the bathroom and closet are tiny — and the furniture in the ‘living room’ was less than steller — though ok.
The food is surprisingly good — we enjoyed the ground floor restaurant much. Across the street is also a delightful french «brasserie» — La Bonne Soupe — — also highly recommended for lunch or dinner.
Given that you are in a very expensive district — hotel wise and in every sense — this hotel is an incredible find ! Rates vary wildly by what is (or isn’t) going on elsewhere in town — so if you are concerned — you might want to give them a call to discuss pricing — and consider moving your trip just a few days ahead or back for a surprising difference… The hotel staff is delightful and very interested in accommodating any question or request. Don’t hesitate to ask for advice or recommendations.
We did find the AC/​Fan to be loud — simply not accustomed to the noise — so we turned it off the first night — but found the room got a bit stuffy — sinus kicked in — so the second night we left off the unit in our bedroom — but turned on the unit in the «living room» — with the bedroom door opened — voila — the «white noise» of the fan drowned out the street noise and sirens etc we weren’t accustomed to — and the amount of moving air was just great — — a perfect night of sleep ! When we return to NYC — this will be our hotel of choice without question !!! Computers are available in the lobby — just outside the elevator doors — — thus incredibly accessible.
A wonderful value without any pretense

Ohhhh shoreham… stayed 1 night & location is great, blocks from the tree, shopping, Times Square… lobby is neat but place seems under staffed… we stood there as they answerd phone calls & what I guess was the manager (cause he had a suit on?) stood there… we were comped the Rediculous $ 14.95 a day WIFI room fee because of the delay… not a very big hotel & floor lobby’s are clean but cramped… now the room, we booked through Priceline so I’m not sure what the actual going rate is but def over $ 200 a night & rated at 4 stars… room wasn’t 4 stars by far…(see pictures) shower was stained with God knows what, thermostat was from 1989 & had a hole in the wall next to it… top sheet on bed had a tear in it… want hot water from the prison’esc stainless steel sink… turn the faucet and water shoots out the back of the faucet all over the floor, no hair dryer & 1 hanger in the closet… come on… buy some damn hangers! but the best part was the VIEW! OMG! Can’t be beat! Please see picture… the fire escape stairs! Breathtaking! I was there for 1 night & bed was comfy so I didn’t bother complaining to the manager but this place is no way a 4 star hotel…3 at best & at over $ 200 a night there has to be a better room available nearby!

Delicious pairing — the Toddy cocktail and the goat cheese fritters. Thanks to Reyes for the suggestion.
Ask Reyes to make you an Old Fashioned for a real treat. Top notch cocktail (better than the cocktail I had at the St. Regis).
Crispy Banana Split was really good.
We really enjoyed the lounge this week while staying at the Shoreham — mostly because of Carlos and Reyes. Thanks for the great, attentive, service! One more night before we go home, and I am looking forward to one last cocktail at The Shoreham.