Shannan Carter Nutrition

I used Shannon Carter Nutrition because it was housed in my primary care physicians office (West Medical on Bwy around 62^nd Street) and she was recommended. I was not informed ahead of time that Shannon was on maternity leave and I would be seeing someone else. I was underwhelmed by this young persons nutrition knowledge in general and her basic information that left out all considerations for an extremely organic, health food store driven, vegetarian — vegan lifestyle. In essence, I was educating the nutritionist and paying $ 200 out of pocket to do it. All fine and good. I would not recommend or go back, but the person was professional and pleasant if lacking useful knowledge. My troubles with this nutrition center began 20 months after my 1 and only nutrition visit in which they tried to re-​bill me and sent the bill of $ 200 that I already paid to a collection company. After refusing to return direct calls or pick up the phone at any point that I called during the business day, a woman by the name of Marissa keeps calling to let me know the numerous ways I can spend my time verifying that I’ve already paid Shannon Carter Nutrition. In the 1 month that it took to dig up old records (thank goodness I’m self employed and must keep meticulous, itemized, receipts, etc.) call my bank for a hard copy receipt of the check that I paid and Shannon Carter Nutrition deposited and send via fax to Marissa at West Medical, endless collection calls came in more than twice daily. In closing, this nutrition center is one of the worst run administratively. Really seems clueless and provided no benefit to my nutrition knowledge what so ever. I regret ever taking my doctor’s recommendation.