Schloss Steven, DDS

First visit to Schloss DDS, recommendation of a good friend who has had nothing but positive experiences.
Dr. Patel is delightfully excellent! The reception staff are all friendly, approachable and awesome.
I also like that the office is open on saturdays!

This place WAS great. It is no longer.
I have lived in Manhattan for over 14 years and have frequented dentists and doctors of all varieties throughout that time. The things you have to put up with come with the territory of living, working and needing medical/​dental attention in a major metropolitan area. This place tests your patience in every possible way.
I have been going to Dr. Schloss for 6 years and it used to be good when Steven appeared to still want to build his business. About 4 years ago, the doctors with the names on the door checked out of the day-​to-​day running of the business as well as seeing patients on a day-​to-​day basis and there is a very obvious decline in the quality of the service in all aspects of the office. There are many other options in the area, and I believe in the building. Go to any of those.
***Yelp conspiracy sighting. There are about 10 five star ratings of this place, on the same date, from users with one of two friends and one or two reviews, not legit***

While I’ve never met Dr. Schloss himself because I always do the weekend appointments — YES, this office has Saturday appointments every other weekend, amazing — I’ve had a great experience with his practice for the last 5 years. Their appointments are booked 6 months in advance so while it may at times seem difficult to nab a last minute appointment, they often have cancellations so you can get on their waiting lists. Also, I’ve never waited more than 5 minutes in their waiting room, which I really appreciate :)

Note: My 2-​star rating is based on the miscommunication I had with the receptionist. When I called to book an Invisalign consultation, I explicitly asked twice if it was free of charge since many clinics offer that. She said yes, hence my following through with appointment. However when I checked out I was told it cost $ 150! Ugh… I’m still extremely disappointed & frustrated. Looking back, I should have stood my ground because I only went through the booking based on her word.
They offer 2 price-​points:
* $ 4700 for Invisalign express (treatment option for cases that can be addressed in 10 stages of aligners or less)
* $ 5700 for full case (treatment option for cases that require more than 10 stages of aligners or more)
Dr. Patel, however, deserves 4 stars. She was kind, honest, thorough, and took her time to explain literally everything regarding Invisalign. It was the most comprehensive conversation I’ve had… and I’ve been to 2 dentists prior. It’s easy to see that she takes care of each and every one of her patients. If I were to go with Dr. Patel for my case, the $ 150 would be deducted from the total cost.

This was my first visit after amazing recommendations as well as all the glowing Unilocal reviews. I am terrified of the dentist and sheepishly admitted it to gabby the dental hygienist. To my happy surprise, gabby made me feel more than comfortable, continuously asking me if I was ok, giving me options on how to proceed with the cleaning. Gentle and efficient. I couldn’t be more pleased. The entire staff was very warm and welcoming and eased my nerves by asking how I was throughout my visit. I will be honest as this was my first visit to the dentist in 6 years (very bad experience 6 years ago) and my very first Unilocal review. I would give the staff 10 stars if they were available. My next cleaning is already scheduled!!!

NOT impressed. I had not been to Dr. Schloss, my childhood dentist, for some years, returning recently for a routine cleaning (my regular dentist had moved). Never had a problem with him before or with my teeth. Members of my family had issues with him but switched years earlier. I did not think twice about a routine cleaning… Mistake! … I was running late for a mid morning appointment, called to let them know, and arrived 10 minutes late. The waiting room was empty and I was ushered in for a cleaning.
The hygienist commenced with an abrasive personality — during what seemed a hasty and aggressive cleaning, she commented on my being late. I asked her how my teeth looked and she responded «How do you think?» After this, I suggested that she might stop the cleaning. She tersely replies «let me finish my job.»
So, the cleaning which was short (did not include her flossing or showing me the results of the cleaning with a mirror) concludes. Now comes in Dr. Schloss — he does not examine my teeth. When I ask him how my teeth look, he says «I don’t know, we need X-​Rays.» I ask: «Well, do you see anything wrong» His same response: «I don’t know, we need X-​Rays.» He does add «You can make an appointment with me for a consultation.» … Apparently, I had paid ($ 175) for a «cleaning» and I got just that, bare bones.
Later, I went online and note that a good dental cleaning according to the ADA has the following components: «checking teeth for tooth decay,» «assessing gums, mouth, tongue for anything out of ordinary; «flossing between your teeth» — and «Once your examination and cleaning have been performed, they’ll tell you about the health of your teeth and gums and then make any additional recommendations.»
I can only guess that I have no problems. I don’t have to guess that they will not get my future business, nor do they care.

I have had several fillings and a crown done at this office. They are all holding up well, especially the crown. I used to be in pain due to a crack in my tooth, but the crown solved that issue.

I have been coming to this office for probably about 15 years and I don’t think I’ve ever waited more than five minutes for my cleaning or for an appointment with the doctor. The office is run efficiently and yet with a personal touch. I love that I can make my next six-​month cleaning appointment right then and there, and they remind me before that day comes in the way that works best for me (email or phone or both). Even when I realize I’ll have to change an appointment for one reason or another, they make the change easily and quickly. I recommended several colleagues and each of them stayed no matter which dentist in the practice they visited.
There, the customer is always right. Once when I had a concern about whether or not something should be covered by insurance because of a technicality, the same day I asked the question, no one argued with me. Dr. Schloss, actually picked up the phone and said «Don’t worry about it. Thank you for your referrals.» I felt valued.
I don’t have a lot of problems with my teeth and they are helping me to keep it that way.

great dentists, hygienists, office staff. almost hate to let others into the secret of these great dentists and staff. I’ve been a client for over 20 years. Dr. Klein did my front teeth crowns and they came out great even though the process was very emotional for me.

Like many patients it seems, I have been coming to this practice for more than 20 years. Throughout that time the care has been consistently excellent — rather amazing in a way. I don’t want this review to sound ‘planted’ because it is not. I have just always had great care and attentiveness. No issues related to the work, but in one case something had to be redone — this was handled quickly, correctly and without any additional cost. I recommend this practice to any of my friends and colleagues looking for great dental care.

I have had a lot of dental work done at this practice, and I am old enough to have seen my fair share of dentists, and this group is by far the best. The cliché and agony about having to visit a dentist simply does not apply to them. A trip to Schloss & Klein could actually change your life.

I asked a dental surgeon I had gone to for a referral — I told him I wanted a dentist who was proficient and kind. I have been more than pleased with Dr. Schloss. I trust his advice and love his office and his staff. A totally profession operation. And very conveniently located on 57^th St.

I’ve been taken care of by this office for over 20 years and have never had anything other than overwhelmingly positive experiences. Front of office, cleanings, emergencies, all aspects of the business handled in a courteous, timely, friendly and professional manner.

I have been going to this practice for over 20 years. In that time I have had multiple procedures and have always been treated well by the practice and their staff. While one never looks forward to going to the dentist their care and attitude help make it better.

Dr Schloss and partner Dr Klein are THE best dentists I have ever been too. This is coming from someone who used to have dentalphobia. They make it painless and professional. Being seeing them for 25 years and wouldn’t think of going anywhere else.

Dr. Schloss and his staff and partners have an incredibly light touch, do painless, professional, lasting work and make scheduling and billing a snap. There is literally nothing I think they could be doing better (except maybe getting me to floss more, but I don’t think that’s on them)

They are professional, courteous and appointments are always on time. I have been coming here for more than 5 years and you cannot find another dentist office in NYC that comes close with service.

I’ve been coming to Schloss and Klein at the recommendation of everyone in my entire office, who are all happy clients, for about 3 years, and have had nothing but positive experiences.
Dr. Parmar is totally delightful (seriously, love her!), Dr. Pritz is excellent, the reception staff are all awesome and the technicians are super thorough. I’ve never had a problem getting an appointment and the reminders they send are super helpful. I cannot recommend this office enough (and constantly do, to all of my friends)!

Nothing but good things to say here — started coming here in 2007, and haven’t looked back. Friendly, professional, PROMPT, easy to work with. Win.

Awesome, love the dentist and technicians. They get you in and out on time. no need to wait 30 minutes past your appointment time! make sure your the dentist is in-​network for you though!