Samurai Messenger Service

Do NOT use this messenger service!!! My company had them do a pick up at a magazine and deliver at our office and not only did they not delivery item to our office, but the messenger lied and said that he tried to contact us and couldn’t get ahold of us for delivery and then sent item back to the magazine and charged me for the return trip!!! We checked out office caller id and there was no call. Further they sent me an email confirming delivery so I thought everything was fine. Uhmmm hello, wouldn’t you sent an email saying you were unable to deliver not confirming delivery. When I called customer service, they have to «talk to the owner» about giving me a refund. Ridiculous. I have been in business 7 years and never had a courier service do something like this. Again DO NOT USE THIS COMPANY!

used this service recently to pick up a box in Hell’s Kitchen for delivery to a hotel in midtown. Responsive to my initial call and subsequent email; delivery was done when it was promised, and the price was reasonable.
Recommend!

Used them twice so far. Very happy with the service both times.

Amazing service, always on time. Owner operated and it shows.
Definitely recommend these guys.

Owner literally said «go fuck yourself» when I called back after his dispatch hung up on me! They were entirely uninterested in solving problems or in working with me in general, going so far as to suggest that I’d need to delay my delivery until the next morning due to their personnel issues. Do not us this service under any circumstances.

Been using these guys for a few months now, great service, no complaints here. They seriously come whenever you want, and are some of the most dependable people I work with.

These guys will probably never answer my phone call again after the job I had them do this morning, but the fact that they did it with so much professionalism and thoroughness goes to show how great they are. I hope they do take my call again! I had them pick up a bag of food from a grocery store (the store needed to call me again for my credit card info, and I was running so didn’t pick up the first couple times) and then they delivered it to my girlfriend staying uptown in a hotel… and the hotel couldn’t find her name… Anyways, the messenger is a saint and did a bang up job!

Great SERVICE!
Prices are reasonable $ 9.50 for standard midtown and an extra few $ for below 23^rd Street.
Delivery people are great! The most professional and nice people. They use digital records which streamlines the process and they are always on time.
Delivery person FOX is our favorite. They are all nice as can be.
Online ordering system could use an update, but works fine for what my company needs.
By far the best delivery service in NYC!!!

Wow. The name fits. I asked for a non rushed pick up from midtown east to be delivered to battery park. I had my package in around an hour. the cost? $ 14 (small parcel) if I cabbed it there and back it would be $ 20 minimum, each way. I gave an address that’ s really awkward to find but there were no issues. They have online bookings or phone bookings and accept credit cards. Customer service is fantastic. I spoke to and emailed them and they are friendly and obliging. This is a service you need to know about for times when you are unwell or too busy to manage going all the way to simply pick something up.

Seriously the most amazing messenger service I have every worked with. I have gone through 2 other messenger companies and I found their couriers to be unprofessional and lax with their jobs — not the case with these guys. Professional from the time I placed the pick up to the time I got the delivery confirmation. They even went out of their way to deliver the package when the original location’s address was wrong (my mistake!)
Really affordable too — for a large package that weighed about 6 lbs it was $ 16 from the UWS to Times Square. AMAZING.
I highly recommend these guys for all of your messenger service needs — so excited I finally found a trustworthy service.

Hmm, Unilocal to the rescue again! I popped on Unilocal to find a messenger service with a good reputation and within 10 minutes I’ve got my new messenger service — Samurai — taking care of my delivery so I can get back to work.
I got an email lickety split (which is how we like our messengers, right?) from Josh and who was very friendly and I’m good to go! While he was emailing me, I entered my pickup request online. All very lickety-​split!
So if you need a messenger and you need one now, I recommend them!
Oh and the price was right — cheaper than my previous place for sure.
Why don’t I use Unilocal more often?
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