Salon Capello

I took a chance on a Groupon @ Salon Capello and am very glad I did. I called to set up an appointment, they were very informative and cordial on the phone. Got there early, no problem they took me right away, Rosa, the stylist, discussed what I wanted and the finished product was better than expected.
They have a new customer, I certainly will return.

Diane is great with highlights.

Through Groupon, I purchased a haircut and full color. Not only does my hair look worse than it did when I went in, I cannot even wrap my mind around poor the experience I had in the chair. There was no collaborative discussion for choices of hair color/​highlights, the whole haircut took about three minutes, I was hit in the head with the hairdryer, my scalp was burning during the drying process (which was longer than the color and cut), and now I have to find a new place to have my hair done again before the holidays. I left feeling offended. Ella made me feel like an inconvenience and told me it is my fault for having damaged hair and bad highlights. It ruined my mood, my day and I am not reluctant to try any new salon. I do not recommend this place if you haven’t been before. Although the other staff members were kind, I did not have a nice experience at all.

I had a groupon for haircut and full highlights and Donna did a GREAT job! I will definitely come back here once I save up some money because it is quite expensive without the groupon.

I went here for a full head of highlights and cut. The crowd was on the older side; so if you are looking for a hip, modern place to get your hair done this probably isn’t it. That being said, the quality of the services and professionalism of the staff was solid. I would definitely recommend giving it a try.

I am writing this review a full 2 MONTHS after my appointment at Salon Capello because I am still happy with the lovely color that is growing through as my hair grows.
I purchased a Groupon to get blonde highlights and I got Ella as my stylist. I have been highlighting my hair for almost 20 years and I am a dirty blonde color. I’m not sure why or how there are any negative reviews here because I thought she did a beautiful job. In fact, I think the color is just as good, if not better, now that I have some roots because it is still bright and perfectly blended. She used an ashy, very light (almost white) blonde color that every few washes I use the purple Shimmer Lights shampoo on and it is just gorgeous. It is a lovely contrast with my other caramel and blonde colors and has grown out nicely. I think she chose my color perfectly and I will definitely be going back. I may not get a blow dry so it is not too expensive but I am planning to return at the beginning of June 2015.
It is a very nice feeling when you look in the mirror and like your color every day.
UPDATE: August 2015
Went back to Salon Capello for cut and highlights with Ella again and unfortunately, I am very disappointed. I guess there are hairdressers that just get lucky the first time and can’t duplicate the custom work on your hair. I told her exactly what I wanted and was completely underwhelmed with both the highlights and the cut. Each day I still can’t do much with my hair so I am looking for somewhere better to go regularly. Not only that, but the whole time throughout Ella just constantly reminded me that my hair was in bad condition and this would be why I couldn’t do anything with it. It was like she was just making excuses for the fact that it may not be the same as last time. I thought, «Look lady… I’ve had fantastic cuts before. You can either do a layered cut… or you can’t.» I even showed her a picture and she said it was styling and not the cut so it was obviously something she couldn’t do. So glad I had a 20% off card, it really sucks walking away from a hair appointment knowing you don’t like it much. Save your money, my experience most recently was average at best and I won’t be going back.
Picked a new place to try in a week who specializes in layered cuts, so fingers crossed!

I have been to this salon twice with a groupon and a amazon local and I cannot tell you how many compliments I have recieved on my hair. People stop me on the street, in the bar, at work events, etc. to ask me who does my hair. I even had the hair dresser at the blo out bar ask me for Ella’s card so she could go see her. The problem is that without the coupon, the prices are absolutely outrageous which is why I had to take my star rating down a notch.
I haven’t been to anyone except Ella so I can’t give much more recommendation on who to see. If you are in your late 20’s like me, it seems like she is the person for you. Highlights are amazing, cut is the best I have ever had and she is such a nice person to be around. I am saving up my pennies and letting my roots grow out a little so I can afford to go back. I even bought myself a groupon for another place in the neighborhood but can’t bring myself to go there and ruin my beautiful hair. I will save that one for a rainy day and be sure to head back to salon capello as soon as my bank account fattens up!
Disclaimer: This is definitely a spot for an older crowd (60 – 90 yrs old, maybe even up to 100) but don’t you just love that? Everyone is so sweet and wonderful and the older women are all lit up when they get a new hair do. Definitely a great atmosphere and personal happy place for me. Oh and have I mentioned it’s only a block away from my apartment? LOVE.

I would not recommend this salon, nor Angela, the hairdresser.
I came with a groupon for a full hair of highlights that turned in disaster. she redid my front and it looked more decent, but stil a far cry for nice, shiny, even highlits, that I am used to.
Haircut was bad as well.
It looks like a place for retired people clientele.

Bought a groupon for a hair cut with half a head of highlights. Ella was my stylist and she was great she knew exactly what I wanted as far as style and manageability. The salon itself is nothing spectacular but for me that does not really matter as long as the work is well done. I would highly recommend this salon for anyone looking for a solid stylist who knows how to cut and color.

I have had consistently very positive experiences here! Great for full head of highlights at reasonable prices. Ella is wonderful and I highly highly recommend her.

I purchased a groupon for a cut, half head of highlights and a blow dry/​styling. I couldn’t be happier with the experience and end results. They were able to fit me in the day I called. Ella took care of me – she was thoughtful, through, and worked quickly without making me feel rushed (no one likes to spend their whole afternoon in a salon). She also gave me helpful advice for caring for my hair, which I really appreciate. It seems like most of the clients there are older ladies but it didn’t make a difference to me. I will be going back here and seeing Ella when I need my hair done again, for sure.

Mm, I’m torn.
It’s okay, the hairstylist did three extra foils in the side/​back for me when I asked, and spent more time on my hair than other people I think (that said, the whole process was way faster than I’m used to — blowdrying took longer than my actual haircut, no joke).
And when I tried to ask for bit shorter side bangs. the hairstylist was like «What?! No! They look better this way!!» and I was scared to ask again. so my haircut looked good for one day and then like I feared the side bangs grew out not so well. Not coming again!

My friends and I came here because we needed a girls day to get our hair done and so we got a deal off of groupon. The exterior of this shop is nothing too special and the interior is modest and quaint. I’m pretty sure that almost all of the hairstylists working here are of the older, mature crowd. However, I don’t think that mattered for the most part. I got the half head of highlights groupon deal which included haircut, styling, wash & condition, and the highlights. After you’re done with your hair-​pampering day, they also tell you that they also have to charge you tax, which mine was $ 2.63, in addition to your tip. Cash only for the tax charge. I paid the tax and tip in cash however.
I had Donna as my hair stylist. I would recommend going to her if you decide to come to Salon Capello. She’s the nice Russian lady. She made my visit enjoyable from beginning to end and most importantly, she did not mess up my hair!

I bought a Groupon for half head of highlights and a haircut at Salon Capello. My stylist was Angela and I couldn’t have been more pleased! Granted, the salon is a bit old-​school but don’t let that fool you! The stylists are very sweet and made sure I felt comfortable.
I am 23 years old and have been highlighting my dirty blonde hair for about 6 years now. I usually do a light blonde color and always specify to the stylist that I do not want any yellow/​orange/​bronzey tones in my hair.
Angela was very understanding and listened to what I had to say. In the beginning I was a little hesitant by the way she applied the foils because I had never seen anyone do it that way before, but I stuck through it. Once I was waiting on the color, she checked my hair every few minutes and threw in a toner
Ultimately, I received more compliments on my hair than ever before !

Last week I used a groupon for half head of highlights and haircut. My experience was positive from beginning to end. Friendly voice on phone to make an appointment and friendly in person as well.
This is a salon with polite, courteous stylists — everything I tend to expect from professionals. Not only did Ella do a great job on my hair, she listened to my requests and was attentive throughout the whole process, not jumping from client to client.
Great place for those looking for a down to earth establishment without the blaring loud music and attitude that usually are found in other establishments.
I would highly recommend going here.

I used a Groupon and had my hair cut and colored (highlights) by Lawrence. I was so nervous to go to someone new because I have had so many bad experiences. He was awesome! The color totally exceeded my expectations and was exactly what I wanted. Cut was great too. I would definitely go back.

I recently went to this salon for a partial highlight, and this may be the worst color experience I have ever had. I always thought it would be nearly impossible to make something as simple as a partial highlight look bad, but I have now been proved wrong. I will admit I do have a lot of (curly) hair, so this may have made it more complicated, but still the low quality of the highlights is unacceptable.
The color came out to a trashy white/​yellow color, and you can see the unevenness at the roots. Also my hair feels terrible, as though it was soaked in bleach/all-over-color…which makes no sense since this was not a dye job. I could have done a better job with $ 10 store bought highlights. Sadly I will be visiting another salon this weekend to try to take care of some of the damage.
Also worth noting: they made me wait 30 minutes past my scheduled appointment time. No matter how good of a deal on Groupon, do not go!

I got a Groupon and went to Salon Capello for a cut and half a head of highlights. Ella was my stylist. I brought a picture with me that was a balayage effect and Ella was very nice but was very confused about what I was looking for. She ended up giving me traditional, streaky highlights that started at my roots and I was very unhappy with the results and the cut as well. I had to go to a different salon a couple of days later to get my hair recolored and recut. That cost me $ 80!
I really would like my money back at least for the Groupon and possibly even for what I paid to get my hair fixed. Everyone was perfectly nice at Salon Capello but I had a bad experience with how they treated my hair.

I bought a groupon for full highlights and cut and Ella was my stylist.
She was absolutely amazing and did a perfect job highlighting my roots on my light blonde hair. She took her time on each little strand and did not try to cheat her way through or do a worse job since I had payed with a groupon.
She also cut my hair no more than half an inch as I wanted to keep it long and she somehow managed to make it look thicker and not any shorter at all!
Highly recommended, will continue going here to do my hair regardless of specials.

I came here last week after I got a Groupon for a deep conditioning treatment, cut and style. In short, this might be the second worst hair cut I’ve had and I definitely won’t be returning. The salon itself looked old and they had very few hair products. The entire salon team must be over 55, which isn’t a problem to me but unfortunately their style sense is probably best served by a similarly older crowd. I noticed that I was the youngest person there. I’d guess the other clients were also over 55.
The shampoo and deep conditioning treatment went fine. When I sat down with the stylist (Donna), I showed her a picture of what I wanted — a funky, fun, short, textured hair style. She spent some time telling me that I should keep it long because «men like long hair» and said something about how it’ll get me a boyfriend. I didn’t feel safe saying this to her then, but I’m queer and don’t date men and even if I did, it’s my hair and I can do what I want to it. She did finally agree to cut it short after a lot of pushing back and making a few comments about how hard it was for her to cut my hair.
Towards the end of the hair cut, I really wanted to cry. She listened to a couple of things I asked for, but as my hair started to dry I was more and more upset about how conservative of a look it was. She asked me what’s wrong because she noticed I kept playing with the front and I said «It’s just that I look like a news anchor.» She laughed and said that it was a good shape and that I look nice. I told her I wanted something ‘less professional” and more fun and light. She said, «tell me what you want me to do and I’ll do it.» But that’s what I am there for! I go to stylists with a picture, some words to describe what I want and then they interpret that into a hair cut. I was even thinking of going to another salon down the street to see if they could fix it.
After she cut my hair, I sort of calmed myself down and reminded myself that it’s just hair and it’ll grow back. She didn’t use any product at all on my hair before she blow dryed it and didn’t use any product at all on my hair before she flat ironed it. Both are a big NO because heat burns your hair so you need a product to protect it. I could smell my hair burning when she randomly flat ironed pieces of my hair and left others with this curl.
When I left, my hair was straighter but it looked frizzy. I ended up pulling it back into a pony tail because I was so frustrated. Even after trying to wear it out curly, the cut still looks bad. I feel like I got my mom’s hair cut except maybe an inch longer.
I would suggest this place for people who like more conservative hair cuts, but I would just be cautious about any of the stylists not using product to protect your hair from heat.