Sally Spa

I will give them 0 star If I can. Warning, THIS PLACE IS SO HORRIBLE .All the staffs here are very rude, Unprofessional, lack of communication. I made an appointment at 7.00 pm and still have to wait for 30 minutes. When I came here and told them that I got appointment for manicure and pedicure, they raise their voice «Pick the color»!!. I don’t understand them so I said «Pardon» She kept saying «PICK THE COLOR»!!! Several times. After that she talked with another staffs, I guess in Chineese, and they all laugh. I try to be very patient since I really need to get my nails done. After 30 minutes waiting, A lady came to do Pedicure and Manicure, super rush, they just want to get the job as quick as possible .It’s such a waste of time and money, with poor quality and horrible experience.

I will never go back here. I went in for an eyebrow wax. I didn’t need them to shape my eyebrows, just a simple clean up. I left with my eyebrows much thinner; about half of what they usually are and they weren’t even. Of course to try to make the situation better they didn’t have me pay for their mistake but now I must even out my eyebrows myself and wait until they grow back in. Again I say, I will never go back.

I have never encountered such rudeness in my life. Was there at 10:00am on Sunday morning, the woman who I believe to be the manager was such a b$%^&. I waited 10 minutes while there were 2 manicurists doing nothing I finally walked out. Shame of it is last manicure I got there lasted 2 weeks. But nothing is worth the attitude they have.

Unpleasant staff combined with a rough and terrible paint job on the mani pedi is what earns this place it’s horrible rating.

Don’t go here! I get my nails done pretty regularly in NYC and this has to be the worse place I have been to. The staff is terrible. First of all they offer packages but then try to charge you for whatever is included (like massage, oils etc). Also my water was scalding hot, and I burned the entire bottom of my foot when they asked me to put my foot in the water. Not only did they not apologize, they didn’t even offer me something cold to put on it so that it didn’t blister. Stay away from this place!

The workers here are pretty rude — they will do your nails as quick as possible to get to the next customer, and will cut all corners just to get through it. They left my nails uneven and unfiled and gave attitude when I asked them to fix them. They take no pride in doing a good job whatsoever. Don’t bother making an appt — they won’t honor it. In the hour that I was there, several people popped in to say they had appointments only to find all of the women busy and several people waiting. They all left, angry. They must use bad products also because my pedicure lasted a quarter of the time it usually does. Never ever coming back here.

HORRIBLE!!! Unilocal should consider including a no star button because that’s whatnthis place really deserves. I walk in there was no one in the place, I ask for a pedicure the lady tells me to pick a color, I sit down. The women who brought me over to the pedi chair runs the water and tells me that the other woman will be right with me. After waiting several minutes (again no one is in the place) the woman comes over and the water has pretty much turned cold. I happend to look at the time (5:20 start time) and couldn’t seem to relax from the second she began my pedicure, she was so rough with the nail clipper and when digging under my nails. She did that for about a minute and then immediatly gave a quick buff, just barley touched the tops of my nails. After that she took the exfoliating scrub about a quarter size worth on my legs and didn’t even rub it in! It felt as if a baby quickly rubbed my leg. She washed off the exfoliation and then proceeded to paint my toes. I looked at the time and it is now 5:30! The whole pedicure was 10 minutes!
I told the women that she didn’t even file my nails and she said to me they don’t need to be filed, really? I’m getting a pedicure; file my nails. She then went over it on only the big toes for half a second each. When I asked her about the other toes she just started yelling and talking about me to the other workers.
Two other girls sat down as I was getting painted (5:30) and the other ladies gave them a proper pedicure. I went to dry my nails and was waiting for a mani when a half hour later both girls are still getting a pedicure.
The women who did my pedicure then told me after waiting that she refuses to have anyone do my nails so I told her I refuse to pay full price. As I was walking out she kept yelling I had to pay after she refused to service my mani or re-​do the pedicure properly.
This place is a joke. All of the workers are rude. It’s no wonder why this place was not busy and why all of the bad reviews. The place up the street did an excellent job on my mani.

I am a regular at this location of Sally Spa. The staff is fast and friendly. While it is not the most relaxing environment I do like how fast everything is esp. When I need to get in and get out quickly. Good prices and I like their chair massages.

Very low budget nail place. I was interested in giving this establishment a try because of their $ 22.99 weekday mani pedi special. I walked in and received a pedicure then a manicure. This is very much a «no frills» establishment. The workers are pleasant. They charged me an extra $ 5 to remove my gel polish. The manicure was somewhat bumpy looking after the polish was applied. I asked the aesthetician if she could fix it. She told me it was because I had gel on before. She clearly did not take enough time to buff my nails. I honestly could’ve given myself a better manicure. However I needed to remove the gel I had on from a previous manicure. Let me just type, you get what you pay for. Would not come here again.

Rushed, rude and mediocre mani/​pedi. The place isn’t busy but they act like they can’t get you out of the chair fast enough. If you ask them to fix something (clean up hangnails they didn’t get or fix polish that they left fuzz in they look at you like you are crazy. Prices aren’t bad but I won’t be back… Too many other choices in NYC

There’s a reason Sally Spa is so cheap. I know it’s a «chop shop» among nail salons, but I needed a quick manicure before going on a business trip so I went there to save time (less than a block from my house).
First, I saw them diluting the nail polishes with acetone and refilling Essie top coat with cheap generic product from a squeeze bottle. I also noticed that they have CND brand lotion bottles on the station, but they refill those with generic lotion (last time I checked, the Cherry flavor was pink, not bright blue).
So it was no surprise to me that my manicure didn’t last. I got a Vinylux manicure which they charge you extra for even thought the product is about the same price as OPI and Essie. Normally, it lasts at least a week which is why I pay the premium. I guess they are diluting that product too, because the polish chipped the very same day. Not only that, but she painted it uneven so the color wasn’t consistent throughout the nail.
My advice is to keep walking, you aren’t saving time going in the neighborhood if you end up having to redo your manicure.

I must have been crazy to go here, since I had such awful experiences at the Sally Spa on 16^th street.
Anyways, I had a mani/​pedi and they did a really mediocre job. As always, I tipped pretty well. About 33% as I just assume that the techs aren’t making very much money.
There was a man there that day, and he could have been the owner or manager.
As I was getting up to leave, instead of thanking me, he said to my nail tech (commenting on my tip): «And her purse isn’t even designer,» and giving me a dirty look, a once-​over. What a m-​iatch.
Hilarious. And if you think they are talking smack about you in Chinese, they are. I have been subjected to this at this Sally and the one on 16^th street multiple times, even though they know I speak the language. If you look at them funny, they will say, «Oh sorry, I didn’t think you were Chinese.»
Yuck.

I’ve been there twice now, and I will not be going back.
decent mani/​pedi — the first time they bullied me into pulling out money from the ATM because you’re forced to tip in cash.
The second time, I walked in — standard «pick a color» and had me sit down — told me no wait.
After 15 minutes, another girl walks in and gets her mani right away. They tell me oh, sorry — she «has an appointment»; they did not ask her name nor what service she wanted, as they tried to motion her to a pedi chair. They just realized that the mani would be quicker.
Relax Nails or Nail Story just up the street is MUCH better. Go there.

I’m new to Kips Bay and still haven’t found my nail salon yet so I figured I would try this place out. I went with two girlfriends from out of town and had told them I wasn’t sure what to expect.
Well I am glad I briefed them beforehand because this was the worst nail place I have ever been to. The staff was beyond rude and made us feel so uncomfortable.
They pointed and laughed at my girlfriends toes/​glitter nail polish. When she asked what the problem was they looked at us like we had three heads and couldn’t believe we were confronting them.
My other friend wanted to get a design (aka pay more money) and when she suggested maybe a flower her lady gave her a look I will never forget. Like a I can’t believe you would want a flower look. We then asked what was wrong with a flower and if she had any other suggestions with yet no response in return.
Needless to say if you want to go in for a pedi and get made fun of the entire time this is your place. Instead of having a nice relaxing time we left feeling completely violated and judged for what?! It was the like the mean girls of nail salons.

waited 20 minutes for a manicure. The women kept taking customers because they «had appointments» one lady walked in at 7:30 and goes «I had a seven o clock appointment sorry I’m late» and they took her before me??? At that point I just walked out. Getting my nails done around the corner and very happy

WORST EXPERIENCE EVER, I would give 0 stars if possible. My nail technician stole $ 40 from me!!!
So my mother and I came in for manicures. This was my first and last time visiting this establishment. The woman doing my nails was very unfriendly. She gave me cold water to soak my nails, I politely asked for hot water. Why would I want to soak my fingers in ice cold water in 40 degree weather? She made a big deal about getting hot water, gave my a dirty look. I then asked her to clean under my finger nails, she said «later» well later never happened.
Now on to her stealing my $ 40…So my mother slipped me $ 40 cash, I stupidly did not put it in my bag and left it on the table. We paid for our manicures, went to dry our nails and left. I immediately realized I left my money and ran back. It wasn’t there & when I approached her about my money she just stared at me pretending she didn’t speak English. I told her I triple checked my bag, my pockets and I don’t have the money. The other woman goes on to say «she wouldn’t do that.» I left angry and called later and spoke with the manager.
Everyone here has awful customer service. From the nail technicians to the manager. If I was her, I would profusely apologize and offer a complimentary manicure or pedicure for my missing money. All she did was apologize and say she can’t do anything.
Awful, awful experience. It’s NYC there are a million other nail places.
DO NOT GO HERE!!!

I have lived near this salon for over three years, and it’s pretty much my last resort salon because it’s decent and exactly just three stars. It’s usually pretty clean, display of colors is in good variety, and magazines too. The women are nice enough and there’s really no complaints about this place, but it also doesn’t stand out as one of the best in the area. I am in constant search of a great deal for great quality and I just think that Sally’s sometimes is hit or miss. Generally, I’ve had pretty OK service here which is how I can rely on it as my last minute mani/​pedi place, but I’m always looking to see if there’s a better place nearby.
Their mani/​pedi deal for $ 27 is a bit pricey, but it also doesn’t include very much, it’s pretty standard and no frills. Sometimes they can sort of rush through the painting process b/​c they take so many walk-​ins, and never say no — even if every attendant is busy and the chairs are full. This is a trend with like, ALL nail salons though, isn’t it? Anyways, the real value comes in the extra spa pedicure packages they have, but of course, it will cost you anywhere from $ 40 – 70. So I try to avoid going to Sally’s unless I’m going to splurge, b/​c a basic mani/​pedi there is not really worth it, when you can go down the smaller streets and find a place to give you a quick mani/​pedi for like $ 15 bucks.

I have been a regular at this nail salon for around a year and I love it! It is clean and the prices are very reasonable. They have a good color selection too and all of the girls are nice. The owner is especially nice and they always accommodate – they will stay open late to finish your service and take on more customers. They also have a club card where after every 10 services, the 11^th is free!
Overall this is a solid, clean place with nice people and good services. I have moved out of the area, but plan to go here in the future if I am passing by the area.

Moderately priced, she did a so-​so job on my nails and was quiet and efficient. They charge extra for the fast dry top coat (I didn’t realize that till I was paying).

This is the cleanest place around this area where there many nail salons. I went to a another salon 2 blocks up and when I sat down on the chair the manager started pouring a huge 5 gallon bottle of water and I asked her what was going on and she was like «oh the water got cut off but don’t worry I wont give you a pedicure with cold water». So I thought right there if their fucking water got cut off than how the hell are they going to warm up water to pour in the all ready filled up cold water foot bath they were trying to force me to shove my feet into?. I got up, ran from there and landed at Sally Spa.
I used to go to Sally when it first opened and I was going to school in that area. I was so convenient to get a mani and pedi or just a pedi in between classes in this clean place. I went last week and it is still clean and I got my nails and toes painted midnight in moscow by opi. I am very picky about cleanliness when it comes to nail salons. I enjoy getting my pedicure and eyebrows here but the service of the actual people here is not great. They speak to each other in their own language way too much and makes everyone fell like they are saying mean things about the customers. This is why I hate going to these places. But overall when the summer is here the toes have to look cute. I can do my hands myself. If you want to go somewhere clean come here. But is it the best service? No.