Robert Chavez, MD

I really adore Dr. Chavez. I don’t think I could speak any more openly to any other doctors about my health being. He truly cares about his patients and will take all the time you need to answer your questions. It may take some time to see him, but it’s worth it!

Dr. Chavez, is without a doubt one of the best Internal Medicine doctors in NYC. Listens, understanding, supportive, and respectful. You may wait a bit to see him, but its worth it.

Dr. Chavez is an amazing Physician. I’ve been his patient for about 10 years and he always has gone the extra mile his care. He has a non– judgmental attitude and he is always is ready to help. My partner is also his patient and by now he is a very important part of our lives. We are moving to California in a few weeks and we are going to miss him greatly. I don’t understand why people put all these negative comments about his staff. This is Manhattan and you’ll have to wait at any Doctor’s office. We have had a great experience while being under his care.

Don’t waste you time go see other doctors. No patients should ever experience this kind of treatment
It’s almost never a good reason to go see doctor. You have problems and you are going to see someone who can help you with your problems. Instead it’s adding more problems on top of it.
If you read all the reviews you’ll notice there’s a pattern. The doctor is GREAT, it’s the staff that’s causing all the bad ratings. It’s ashamed a doctor’s reputation is ruined by incompetent staffs.
I read reviews some years ago and was aware aobut his staff. Methink, oh maybe those are just one off bad experience. I went to see doctor anyway.
When you go there, be prepared for «WTF you are doing here» look from the staff as if I am bothering them. Go there early/​on time/​late don’t really matter. It’s like first come first serve policy. Oh yes expect 45mins-​1hr wait.
Until recently I got an accident and had to see different doctors for different things and it opened my eyes that other places don’t operate this way. This is how it went for me with other places
1. You make apppointment
2. You show up on time
3. Staff greats you with smile when you walk in and want to help you.
4. You get to see doctor within 5 – 10 mins
I had to see Dr Chavez to get some paper so I made appt and it was the same story. I started complaining. Here’s how the conversation went with the staffs
Me: This is very bad that I have to wait every time I come see doctor. Why is it always the case
Female staff: Yeah doctor is busy, you will have to wait
Me: Whey did you schedule me to come this time when he is busy then ?
Male staff: Yeah I had to wait 2 hours when I go see doctor too
Female staff: When I took my kid to see pediatrician I had to wait 4 hours
Me: How did you feel when you had to wait 4 hours ?
Female staff: I feel fine, every kids have different situation and doctor takes their time to deal with them individually.
Ok let’s go by that logic then she should be very afraid of losing her job (scheduling appt). What ‘s the point of scheduling if you can’t follow it? And how about wait 5 hours instead of 4? And how about wait for a whole day since there’s obviously someone else is more important than her kid. (I don’t think she gets it though about scheduling)
I then asked for my medical history so I can go see someone else. She handed me the paper to sign within 3 seconds. Again she can’t be bothered with me as if she runs a whole damn place. I talked to the doctor afterward about the incident and he was sorry this happened and kind of apologetic on his staff behalf. I mean WTF ??? They should do this for him not the other way around.

Doctor is REALLY good. Office staff is somewhat incompetent.
Every time I go I wait between 30 minutes to 1.5 hours.
Every appointment I’ve been told I’m «good to go» and everything paid for. Found out they’ve been charging my annual checkups as «emergency visits» and accumulating a balance.

Dr. Chavez is an incredible doctor that takes the time to work with each patient. I highly recommend choosing Dr. Chavez as your doctor of choice.

As great a doctor as he is, his wait times are ridiculous… just freaking ridiculous. Love him, I really do. But can we please get on schedule?
I keep going, which for a patient without a pinch of patience, tells you about him as a doctor and a person. When my cobra ran out and I was unemployed offered to see me if anything were to happen to my health without any cost for visit. Hence my loyalties.
But if you do go to him, you will wait… and wait… and wait some more!

called to the office, a guy answered … was very friendly and got a appointment in 2 days… walked into the office to a very professional atmosphere! i dealt with both his staff and they were knowledgeable on all my questions… went into the room and Dr chavez was in my room in 15 minutes and he was so detailed, Dr chavez cares about his patients and it shows! LOVE him will recommend to anyone and everyone!

Dr Chavez is a phony. He acts as if he cares, sometimes, but does not. He knows how to play the game. Behind your back he will trash you and cause you physical damage by his lack of real care.

I have a respiratory thing and I finally made it out of the house yesterday to go see Dr. Chavez. He’s seriously the greatest. Yes, it may be a wait to see him. But the one on one time he gives you is priceless. He’s a great clinician and a remarkable person. Can’t do better than that!

Robert Chavez is a great doc however waiting time is really long!!!
Good:
1. Chavez takes his time to explain everything till u understand.
2. Very caring
3. Has warm heart
4. i was waiting my blood test result and Doc. Chavez called me not admin ppl. again, he is very careing guy.
Bad:
1. Waiting time is 40 – 60 mins!!!
2. Office admin tells u that u can’t be late. Funny thing is that you go there on time but u will wait at least 40mins for sure.
If u don’t mind to wait to see him ten u can make an appointment. Unfortunately, I will change my primary doc cuz I can’t wait 40 mins everytime I go visit him!

Dr Chavez is a caring physican he has listened and helped me through my health issues. It is so nice to have such a great doctor

Wow. The administrative incompetence continues!
When I chose to go to a new doctor to avoid the hours-​long waits and administrative ineptitude, I asked them to send my medical records to me. Actually, I asked them to hand my medical records to me but they couldn’t, for the doctor wasn’t in.
Did they send these confidential and private documents by certified or registered mail to ensure that my privacy would be protected? NO. The popped them in the mail and now they’re lost. Fifteen years of medical history gone.
And now they tell me they’re going to track them through the post office. It’s regular mail. You can’t track it. Can we at least learn the basics of office administration? Very sad.

Dr. Chavez is an incredible practitioner. I care a lot about heath and well being, and also studied public and community health in graduate school. I’ve seen a few primary care physicians in NYC, and Dr. Chavez is by far the most caring, warm, and knowledgeable. He sees his patients holistically, and spends a lot of time getting to know you. I couldn’t believe we spent almost an hour chatting at our first appointment. Our conversations have been very enlightening, particularly about medicine (I talked with him about my interest in going to med school). Medicine is his passion, and he has devoted himself to his craft.
Please make sure to allow wait time to see him — the one caveat is that because he takes his time with each patient and is in no rush, other patients tend to wait a while (30 to 60 minutes). It’s worth it!
He is clearly a great networker, and has excellent professional relationships with specialists who you may need to be referred to. All referrals have been top notch.
While the majority of his patients might be men, I know he is cares for his patients regardless of gender/​gender identity and sexuality. I highly recommend him for queer, lesbian, gay, bisexual, and transgender folks (trans men and women), as well as people living with HIV/​AIDS. His work supporting a broad range of individuals demonstrates strong advocacy for underserved communities.
I feel really fortunate to be able to work with him.

I found Dr Chavez through reviews on another web site for my brother. It turned out to be a stroke of good fortune. Not only did they connect, but when my brother wound uo in the hospital, Dr Chavez was there every day. Hospitals can be a scary place and one can feel adrift, but Dr Chavez was the anchor and made all the difference. He is a rare individual.

Dr. Chavez has been the best GP I’ve ever had, and I feel lucky to have gotten into his practice. He spends as much time with you as you need, no rushing in and out. He encourages you to call his cell phone in case of an emergency, its like he’s on call for you ²⁴⁄₇. You get the kind of care that just doesn’t seem to exist anywhere else these days.

I just started seeing Dr. Chavez and I can’t say that I’ve ever met a doctor who I trust more than him. He’s so comforting. He really wants to help people. He’ll spend as much time as you need with him — I could just go on and on about how much I love him. He’s intelligent and easy going, very willing to explain anything, and very careful and precise.
I’m really lucky to have found him, as anyone is lucky to have the opportunity to be his patient!

New York City Is lucky to have Dr. Chavez.
He’s been my G.P. for 6 years, and he’s been a source of encouragement and support throughout.
Very professional, while sympathetic and personable.
His staff (Samoan) are friendly and helpful.
I wish the Bay Area had a Doctor & a Staff like them.
Thank you

I’ve been trying to write this review for too long, trying to capture Dr. Chavez’s charisma and charm but I could do him no justice. So instead I will just say that I love Dr. Chavez. He is the best doctor I’ve ever had and wouldn’t change him for the world. I’ve been going to him for 4 years or so and I love him so much I would pay out of pocket if I had to.
Sucks to be you, though, because he only takes referrals from current patients, so no cold calls and no stalking me.

I’ve been seeing Dr. Chavez for about a year now. I had been trying for about 6 months to get into his practice as a new patient, and was not able to without the help of two of my friends who are patients of his.
Dr. Chavez is one of those hard-​to-​find doctors, who truly cares about his patients. Despite the long wait to see him — even with an appointment — he sits with you for however long he needs to understand your problems/​concerns, which usually leaves me feeling calm and with peace of mind.
I never feel rushed or uncomfortable when he’s talking to me. He’s very attentive and a great listener! He has a large gay clientele, so he is very knowledgeable in gay men’s health and issues, and I never feel awkward talking to him about my lifestyle.
He’s reachable ²⁴⁄₇ in case of an emergency. After my first visit, he provided me with his mobile number for emergencies only. I had to call him once because I was in bed with Strep Throat, which he was able to diagnose over the phone and immediately called in a prescription of antibiotics. I did not have to be inconvenienced to see him in person, which prevented me from getting even more sick.
He’s by far the best family doctor I’ve ever had. If you’re lucky to become his patient, you’ll understand what I mean.