Psysical Therapy NYU Langone

The location at 333 east 38 st 5^th floor. Visually, the the facility is impressive. Very few in the city of NY are this well-​equipped. I work with 2 trainers (a main and alternate). They are both competent.
But it doesnt take long to realize dept heads have placed their own standards above industry standards.
1 front desk need training. «„How to communicate“» Patient privacy needs improvement.
2. Inability to give patient continuity of appointments. Each week different days and times.
3. You are only going to get 20 minutes of trainer time.
4. Your given photos and instructions of exercises to do at home.
What prompted me to write? This morning the phone rang at 6:30, I let it go to message. The message informed me my 9am appointment is cancelled. The individual left a number to call— i called back, got a recording «we are closed».
Continuity in psychical therapy is important. This is a big place with many trainers on the floor. As i said the sessions are 20 minutes. They could have assigned someone to me.
On a few occasions my trainer had another client or, sessions have overlapped.
I chose NYU simply because it was near to my apartment. Will probably return to the plce on the west side. They were great.