Petopia

The store has a lot of items and a lot of clutter. The prices are decent. I was never greeted when I came into the store. I love some of the more specialty foods they have, however I am not a supporter of any store that carries HEALTH EXTENSIONS. They are a Long Island based company and supply to a great deal of puppy mills and stores that sell puppy mill dogs.

Great prices. The dog food I feed my dogs is $ 11.99 for a 5lb bag. At a pet shop closer to my apartment the same food is $ 17.99 (ridiculous price gouging!). Needless to say I try to do all my pet shopping here. And the staff is helpful… they don’t go out of their way to kiss your a$$ or hover around and follow you through the shop (thank goodness), but when you have a question they are perfectly helpful.

Don’t be fooled by the attractive storefront. The staff at this location couldn’t care less if you shopped here or not. Cold and unfriendly is the best you will get… on a GOOD day. The female clerk with a Russian or Ukrainian accent is particularly unhelpful and downright surly. I’d like to support local businesses and avoid chain stores (even though Petopia is a small chain itself), but I can’t in good conscience give my business to those who clearly don’t want it.

Love the selection here and the staff goes out of their way to help you find exactly what you are looking for. The prices are good too and they also deliver! My go to place for all my dog needs!

Very helpful staff, big selection

I love to spoil my dog, jazzle, when ever I have time. I recently discovered petopia while I was out and about this weekend. I loved it. They have a variety of dog treats, supplies, and fun toys. Jazzle picked out a few toys and treats for herself! Will back soon

This place is OK, but not much more than that. I have a cat, and this place seems to have much more product for dogs than they do for cats. For cat lovers the selection is limited, but I think it is convenient if you’re in the neighborhood. Pleasant staff.

They have Evangers canned wet food, and of SEVERAL varieties. It’s a hard to find wet food (for cats and dogs) and it’s hard to buy an entire case of a certain flavor when your dog is as picky as mine.
Finding this product on shelves made me very happy. I’ve also noticed that other Petopia locations carry Evangers too.

Frozen food for dogs, yay.
Open late, even Sundays, yay.
That’s all I need from a pet store, and it’s not petland or petco!

HI I go here and their location on 14^th street for all of my pet needs. The place is well stocked, has a great selection, and the staff is helpful and friendly.

We were here a few times to buy supplies for our dog. The shop is not so big, but big enough to find everything for the daily needs for your PET.
The personal at the cash register is not so friendly. Th is may be because of too many tasks assigned. Such as answering de telefone, preparing received orders to send to clients.
If something is sold out, they do not show interesses. «If it is not on the shelf, we do’nt have it» is the casual answer.
Prices are reasonable.

I love my neighborhood pet-​supply store.
Petopia has a little bit of everything. Complete with a great supply of food varieties, a nice selection of doggy treats, and all of the other essentials, you can find just about anything you could need.
But if you know me, you know that my reviews are heavily weighted by service.. . so you can gather that I really feel confident that the staff will take care of you and all of your questions.

They deliver same day and are nice on the phone. They keep the credit card/​address on file for easy redeliver. Who could ask for anything more?!

Really enjoy this pet store! They have all the essentials you need including top end pet food brands in a compact space. Everything is laid out nicely unlike some other similarly-​sized pet stores.
What makes the experience great is the friendliness of the people who work here. You can tell they really care about their customers and the shopping experience.
Prices are fairly reasonable. Similar to what you would find at other boutique pet stores. Probably about 10% more than Petco for the same products.
Highly recommended if you’re looking for some supplies for your furry friend in the LES /​E. Village.

They are not always friendly in the store, but their delivery is the best. You can call them 30:00 before closing and they come right over. I live about 10 blocks away and I have never waited more than 20 minutes for a delivery, and often they are at my apartment in 10, making my dogs very very happy.

They always close early. And I don’t mean they won’t let people in after 8:25. I mean they’ve already closed out their till, shut down the registers, counted the money, locked the safe, shut the lights, armed the security, locked up and walked out the door by 8:25. This happened to me at least 5 or 6 times but I always felt I should take responsibility since I could have taken extra steps to make it there before 7:45, and I like supporting small local independent businesses. However this time I decided to confront them about it. Their response? «Yeah, so?» That’s all they had to say to me. Like they’re some hip club I should be lucky to get into. I’ve been in their position doing minimum wage work behind a counter, and even when customers are being unreasonable, you don’t give them a jerkward attitude, and neither I nor my coworkers ever did.
Yes, I know, loosing my business doesn’t mean jack to them, and one stupid whiny review won’t effect their overall rating assuming anyone even reads this. All I can say with objectivity is if it’s after 7:30 and you’re more than a block away, consider going to PetSmart (Broadway North of Houston, closes at 9pm), PetCo (Broadway and 17^th, 10pm) or giving your pet scraps from the kitchen as backup plans.

I have been a customer for years. I like the fact that they have delivery service. As I have 2 large dogs and really, Who wants to schlep 50 lbs. of dog food home.
But, I am a little disappointed that they did not notify me that the brand of dog food they deliver to me every month had been recalled and dogs were getting sick from it.

When there were dogs escaping the dog run as their owners went from one gate to the other – yakking on their cell phones, not paying attention, but still – Petopia stepped in to donate intermediate wire gates to make sure the dogs had an extra safety net to prevent their escape. I’m pretty impressed with that.
The only reason I don’t shop here more is that the vast majority of the products they carry are made with meat and animal by-​products. I know, you’re saying, «They’re ANIMALS; they’re supposed to eat ANIMALS.» And most pet-​supply stores carry mostly animal products – I know, I know. Actually, I go out of my way to get my dog and even my cats vegetarian food and treats. It’s possible, and they’re thriving.
Fortunately, they do have Dick van Patten’s Natural Balance Vegetarian formula here, a highly palatable food that omnivore dogs I’ve fostered also like. Even my cats like it, and they’re picky.

Ruff life.
Aside from the neutering part I’d say it’s pretty alright being my cat, Max. He gets belly rubs on demand, new toys all the time, fancy organic pebbles of food, and a run of my apartment. Plus, I dole out the treats if he only stands on his hind legs. I mean, I do that all the time and nobody gives me treats.
Well, as the human I must continue to indulge my little furry pal and to do so I turn to Petopia for the necessary supplies. I usually go to the outpost up on 14^th but will stop into this smaller version when I’m south. I think it actually might be a bit more expensive than the one near Stuytown and has a smaller selection of goods, but it does the job.
Plus, it may be a good thing that my spoiling is limited since I do want to make sure that Max knows the value of a dollar.

Petopia carries a great variety of high-​quality products and the employees have always been nice and I like that I can take my time in the store without feeling watched.
The prices are comparable or better than other local stores, so they are my store of choice for many things my pup needs. I live much closer now but would make the effort to come here before.