Petco

Kyle was awesome in advising me as to products and toys. Great service from him to check out to delivery!

I brought my 5 month old puppy there and he was afraid to take the stairs. Two employees took it upon themselves to coach him and motivate him up the stairs and rewarded him once he made it up. Up until that point, my puppy was very intimidated by stairs… when we got home that night, he was a completely different pup. He was running up and down our building stairs as if he’d been doing that all his life! Thanks guys – I just wish I could’ve gotten your names to properly thank you.
The staff there are super outgoing EXCEPT this one guy… I don’t know his name either but he doesn’t like to help anyone ever…
Calling the store and asking a question will leave you on an eternal hold and sometimes disconnection.
Vetco was great, the groomers are very nice, and my current dog trainer is also pretty cool. My puppy always looks forward to going there.

There is nowhere to review Vetco, which provides vet services at Petcos on the weekends. They were recently renamed «Vetco» when they joined forced with Petco.
I have been going to «Vetco» at Petco for about 3 years. I am noticing that the more Vetco grows, the more bureaucratic they become. Customer service is AWFUL. Tried to get heartworm meds from an online store which required authorization from Vetco. Vetco claimed I wasn’t in their system. How can this be? After 3 years?
And now I need proof of rabies and other shots for overseas travel. Their «It’s easy as 1,2,3» system is a joke. It requires you to enter the month and year of treatment. And THEN it takes «a few days» to get the record. Their excuse is that they must deal with 350,000 records. What do they do? Go through each one manually? And how would I know the month and date of the treatment if I don’t have a record? Duh. Vetco is growing way too fast and their technology has not kept up with their growth. This is going to tick off their customers.

I come here pretty often to look at all the cute animals. The store has a great selection of mammals including guinea pigs, chinchillas, and rabbits. I am also a big fan of the iguanas in the back (it’s satisfying to actually find them.) I am not exactly sure about how high the prices are, but I have noticed that some cages do not have the prices clearly marked, which can be frustrating. The store can also be short-​staffed, especially on the weekends. However, I do have to give this Petco props for the amazing adoption events that they put on; I have noticed that they are especially good about adopting out the bunnies. All in all, this place is A-​OK in my book.

The staff doesn’t know anything about birds/​animals; and the birds/​animals don’t seem very happy either. They do not properly feed their animals the right diet; they keep the temperature way too low for their exotic pets. Petco should at least train their staff to know a bit about animals before working there and make an effort to take better care of their animals.

bought a collar and leash for our newly adopted puppy, she broke out of her collar (the clasp came unsnapped) multiple times and off her leash as well. She doesn’t weight much and was not desperate to get away. It could have been a very dangerous, even fatal, situation, all due to their cheap merchandise. Don’t buy any petco brand dog leashes or collars.
I found the store and the staff very unhelpful. I was a first time dog shopper and when I asked someone about what dog treats to get, he said, «there all the same»
I’ll never shop there again.

Recently came here after my boyfriend and I were beginning a new aquarium family (for what feels is like the umpteenth time, lol).
I was beginning to get tired of Petland’s limited sealife selection and after our Dalmatian Molly passed away, I wanted to see what Petco’s selection was like.
Considering that my boo thang and I live within walking distance of 2 Petlands, I really had to convince him that Petco was going to have infinitely more available. I’ve been here once before to purchase an accessory for our hermit crab, but had never really checked out their tanks — so I to be honest, I wasn’t sure — but we came out here on a Sunday afternoon and we’re both pleasantly surprised!
Downstairs they have a really great selection of sea creatures — crayfish, seahorses, miniature lobsters (neon red, tangerine and vanilla — and no, these are NOT flavors), eels (Tessalata and Striped Peacock), fiddler crabs and a ton more fish varieties than any Petland I’ve ever been to! It was like Disneyland for fish lovers — saltwater AND freshwater marine life, yaaaaay!!!
We ended up purchasing a red aquatic crab, a fiddler crab, a balloon Molly and a Buenos Aires Tetra. Their names respectively are Mr. Crabsworth (aka Professor Crabsworth), Veronica, Cheetoh and Betty.
Cheetoh (the little orangey-​colored Balloon Molly) only lasted 4.5 days… I later learned online that Balloon Mollies are the result of a genetic defect that causes their spine to grow irregularly, and to have more health problems than regular mollies, and according to some, shortens their lives.
This spine defect causes them to do poorly throughout their lives, and if allowed in a breeding population, could lead to more mollies being born with this defect… I wasn’t trying to breed, but yeah — Cheetoh wasn’t really a confident little fish, he kept getting bullied around by Betty the Tetra… her and our 2 little crabs are still going strong.
As I was waiting in line to pay for our fish, crabs, glofish gravel and blue neon flourecent lighting kit + bulb, one of the employees mentioned to the cashier person that he had to break up a fight between two fish and that one of the fish was now in «Wellness»…I’m glad they have a wellness areas for animals who may get hurt during the day to day life at Petco o_​o.
In all, my experience here was 4 stars. Super knowledgable employees (shoutout to Juan in the sealife/​fish section who got my Magickarp reference!), fantastic selection for all types of pets — prices could definitely be better (Petland absolutely wins here) but I would definitely return here again.

Very bad! Their Tank are dirty full of brown sand and bad algae, their coral have lot of algae growing on it, most are die and bleach but they want to sell you like that, see picture. You need to wait 30 – 40 minutes before someone come serve you in a slow day! Their price are confusing, I got three different price for one fish. Most of the fish dying in their tank or are sick but their not sound like their care to much about it. Not recommended!

I have only been here to look for toys and (potentially) halloween costumes for my cat. I didn’t see enough of it to review any products that are actually necessities for pets. With that said, I thought the halloween costumes were cool, but in regards to the actual quality of this Petco as an all encompassing pet goods store I am not qualified to determine its quality.

Impossible to get a grooming appointment. You are left on hold for at least 10 minutes to then be told they are too busy to schedule an appointment. Was informed I would get a call back and never heard from them. This happened 3 times. Called petsmart in soho and they were extremely pleasant and scheduled an appointment no problem.
Not going back to petco! Terrible service.

We have been taking our dog to this Petco for grooming for the past five years. He’s a very nervous dog, who has separation anxiety, that causes him to cry, that sounds like he’s in the worse pain. Groomer Natasha is amazing with him, and has been grooming him for a few years now. She understands dogs, and he feels her confidence. Even though he cries, he knows he’s in good hands with her. She also makes him look sooo cute! Knows just how to work with a dog’s coat. Highly recommend her. There are some other great groomers too, if she’s not available.
However, we tend to buy our dog and cat supplies at a lovely neighborhood store called Canis Minor, on 3^rd Ave between 19^th and 20^th.

First the prices are ridiculous, can get most of the same things online cheaper. Second: some of the staff really aren’t helpful. At the check out. I told the cashier (who obviously wasn’t paying attention) split the bill. More than 5 times. She just kept drifting off. And told me to swipe my card. After I had told her I wanted the bill split. There was this really long awkward pause where I’m waiting for her to do her job and she’s just drifting off into her own little world Seriously?

They should not be allowed to sell reptiles. Nothing is properly taken care of and everything is emaciated and sickly.
If you actually want a reptile, do your research and buy from a breeder.

The products they have here are pretty limited when it comes to food whether it’s wet or dry. The prices of some of their products are also marked up by an insane amount so I only come by here if I absolutely need something otherwise I skip it.
An example is I wanted to pickup some wellness puppy treats for my dog and they were listed on the petco site for $ 4.99 but when I grabbed a bag at the store and went to pay, it was $ 12.99.
Food prices are a little bit more reasonable. I’ve purchased a 30 lb bag of food online which normally costs me $ 36 online and it usually ranges $ 36 – 40 at the store.
The staff are always around so if you need help, it’s easy to find someone especially if you’re downstairs.

Cute animals. Need I say more?

I can’t believe how tidy and organized this Petco is. I went in to get my cat some new toys and catch the 10 for $ 5 on Friskies wet food.
Also, the cashier was god damn delightful. Now… you can’t beat that with a bat.

Petco… This is hard. When I went here to get my first hammy, the woman was super nice, and helped me find just the right one! (She didn’t even bite, which was weird for me, because all of my friends hamsters bite) I had my first hammy for 2 years, and she just recently passed:(
But, I also got another hamster, and the experience of buying it was different.
I entered, went down to the hammy section, and looked for 5 minutes at hammys that I might be interested in getting. Then, a man who worked at Petco came up, and asked what I was here for, I answered hamsters.
Then I picked out a few to hold, but before he picked up each one he reminded me «this on bites,» and «these ones always bite,» none of them bit, and I just decided that I knew more about hammies than the employee did. But I finally went home with one, but it wasn’t the best experience.

In the words of Uncle Joey, Cut. It. Out.
I’m a proud cat mama, and came in here to get some litter for my boys. I use World’s Best. The prices were jacked up beyond reason. For a small $ 8-​$ 9 bag, it was $ 14. I’m sorry, but in this day of online delivery, that is just ridiculous. I went home and ordered it for $ 9 from Fairway via Instacart.

These guys are okay in my book. They don’t stock the special brand of Royal Canin my pups get, but they’re good for other things. I mostly get biscuits here, along with doggie sweaters and booties in the winter time.
My biggest disappointment with this store is how many dog toys & supplies are made in China, but that’s not so much a Petco thing, as an economic trend. Thankfully they have plenty of treats and food that are Made in USA.
I’ve only used their grooming services once, and for my two small, short-​haired dogs, the total was just shy of $ 200, and it ended up taking about five hours! I was absolutely shocked. In future I will not be taking them back there, as it was about double what I’ve paid at PetSmart. I will say that the groomers were very kind and did a decent job, and even gave us a bag of treats at the end… But it was still quite costly.
Lastly, I applaud this location for working with shelters to hold adoption days.

I love the bulk section. My puppy has a sensitive stomach, so it’s always a gamble if a new treat/​snack will work out (or not). I’ve given away more treats than I can count. I just wish they would offer up bulk for all the dog treats…
Excellent selection of leashes/​harnesses and doggy food. Friendly staff too.

Si buscas un lugar para tu mascota este es! Hay DE TODO y para todo tipo de animales. Tiene varios pisos con distintas cosas para perros, gatos, hámster, peces, etc, etc.
Me encanta que tienen un espacio de gatitos en adopción donde están ellos y podes conocerlos!