Park Central New York

I have stayed here twice, and generally have mostly good things to say. This weeks stay, was amazing because I had a 125 a night rate with no facility fees. In Manhattan you cant stay at the YMCA for that rate, well maybe but might be a bit nicer. lol
Great location !! between CP and TS and metro outside the door. But not that close to TS that you don’t have huge crowds outside your door.
View awful for the rate I got, didn’t care for 125 a night I closed the blinds and didn’t need to look at the HVAC. Rooms with a view for a price.
Rooms nice and comfortable, showers awesome.
Nice small gym with views of 7^th.
Starbucks out the door and a great Italian coffee pastry shop also outside.
Staff, like reviewers have mentioned something off there? hum. Seem curt and bothered, however not all so perhaps just a few bad apples. Cleaning staff and others very friendly
Nice lobby to wait for your flight or room to open up with courtesy wifi
Been there twice, and with that rate will be back again.
If you have a low floor, try the stairwell can save time and good exercise.
Hotel suggestion, elevator key reader is a pain. Think about installing an optical scanner to speed up things.
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This is the best long term stay hotel in Midtown New York City
I have been staying here for about 4 months and will recommend my firm use again in the future.
Park Central New York’s concierge is by far one of the best.

The hotel is nice and clean and in a great location. The staff was polite. We had an issue checking in because our room was not ready when we arrived, so they waived the resort fee for 3 of the 4 nights we stayed, not a bad deal. The only annoying part was the elevators were full each time they passed by in the morning. Besides that I know we will stay here again.

stayed here for my birthday. Jan 23^rd, day of the crazy storm!!!
I’ll start from check in to check out.
we arrived a little early, about noon, snow was on the ground pushing everyone inside but people were shoveling and helping guide us inside.
our room wasn’t ready which was fine she said check back by about 1 or 2pm. Matt needed to finish some work stuff so he sat in the lobby area near the bar which was huge, using the wifi pw and holding a bathroom key i left him to visit my favorite bakery, Bouchons (yes i was willing to trek in the blizzard for it) i do so and came back happy.
I stopped an asked if they had a room available, they did (1:15pm) yay!
we checked in and went to our rooms, the elevators were small but clean. a little annoying you need a card to move up each floor a little inconvenient for someone with lots of bags.
we get to our room an it was HUGE i loved it large king bed to roll around lots of seats, clean bathroom and a good view of the building next to us (i don’t care about the view too much, i live in ny) but if you look off to the corner you can see the snow littered white street.
Now up until this the staff had been friendly and helpful, we grew hungry and wondered if their was dinner being sold as suggested on the hotel door, unfortunately leaving messages on the phone didnt help as i didnt receive any response back, i called and called and decided to give up, guess dinner will be just water and air tonight.
Check out morning, the cleaning staff knocked on our door 3x even with my
get-​myself-​ready-​music blasting in the bathroom, matt checked us out via tv and we went downstairs. We had to stay in the city another day so we checked our bags to stay for the day as we gallivanted around the city.
Our overall stay was good. a few hiccups, but under the conditions it was good. We booked online same day through a 3^rd party site an it was decently priced, no free breakfast which is always not good in my book but their room service was lacking so i’ll chuck that up to the weather as to why they were having problems.

Location is great. Rooms are good although they are really dark. Staff is hit or miss. I would stay here again… but only if it was $ 50-​$ 75 cheaper per night than Helmsley

Nice clean renovated rooms. Beds were really comfy! Loved the bartender, and atmosphere. Wish they had breakfast and wish bar opened for Bloody Mary earlier.

Front desk staff were not friendly, straight out rude and not helpful. When room wasn’t ready after taking the red eye and walking around NYC we were not given any options like can we text you or call you when it’s ready? When you enter a business for the first time the initial impression/​reception is often the one remembered for a long time and will set the tone for the whole visit. Seeing people who look disinterested and don’t go the extra mile (the Nordstrom principles) made us feel like why did we pick this place. The coffee stand persons were disinterested and didn’t even take the time to look you in the eye. Then you get to the 2 tiniest elevators I have ever seen that were always packed and slow for the amount of people at the hotel. Finally we enter the room which is freezing and turn on the heater and guess what it’s broken! Call front desk who sends a guy up with a portable heater and an excuse that they haven’t turn the heater on yet even though we’re in the middle of December. Then you get to the bathroom that can only fit 1 person, the door hits the toilet when you open it and included a bathtub that was broken. The room windows and doors are so thin that you can hear everything outside, lets the cold in and I could even hear my 8 year old talking to his mom all the way by the elevators. Had to walk up a flight of stairs on 2 days to get ice because the ice machine was broken. Then to top it off everyday we would leave our room at 8 or 9 am to go enjoy New York only to return to our room at 4 pm to find out it either was not cleaned yet or was in the process of being cleaned. Long day of walking to go upstairs, find the person either not at our room yet or still not finished and now back to the tiny elevators to go sit in the lobby until the person finishes which we would give 45 minutes and went back up only to find still not done, again tiny elevator trip downstairs to wait yet again. Finally called the GM to explain the issues and his response was on your next trip please let me know when you’re coming in!!!
In my business Don, when we inconvienance a client we take care of the client in some sort of way to help alleviate the issues we caused to the client. I comp things all the time when my team screws up but when I take the time to tell the GM what was going on with our stay, his response was see you on your next visit. Don, quick lesson in client satisfaction, even something small like comping your resort fee, giving a late check out (when I told you we were leaving late in the day) or the upgrade fee for a day or 2 which costs you nothing, can go a long way in retaining customers and helping to spread good Customer Satisfaction. It is the little things that show you care that make a stay memorable and insure return visits.
Your hotel was sure on the ball when we were returned on our last day at 11:50 to get our bags only to find our keys were shut off due to the 12:00 check out.
Again super location but inept, rude staff with poor management coupled with hotel issues make this a place we would not return to. Thanks again Don for all your help!

Currently staying at the Park Central for 4 nights. Picked this hotel due to price and location.
1. The Good: Relatively clean and redone hotel. Comfortable rooms and beds. Housekeeping service and staff were attentive (much more so than I’ve read in other reviews). The location is great! Just off the South side of Central Park and a few blocks North of Times Square, Radio City, and Rockefeller Center. The hotel sits on top of a subway entrance to get you anywhere outside of that walking distance. Also, there is a stop for one of the tour buses about 50′ away.
2. The Bad. They get you in the door at their lower price then the hotel charges unreasonably for everything else. Two small bottles of water from their cantina was 8.50 $ and four drinks at the bar was 60 $ (notice you won’t see any prices posted). DO NOT GO TO EITHER. They are not representative of New York prices and are aimed to gouge you. Also, as soon as you book the room they will email you a request to upgrade your room, don’t do it! It’s another attempt to get a few more bucks out of you. We asked for the Times Square view room, and blah, we stare at an outcropping of the building straight across from us. The check-​in is pretty unbearable. Don’t try and get here right at 4pm, you will be in a lobby with 100 foreigners and an ocean of piano sized suitcases.
3. My tips. Don’t do the room upgrades. Treat this like a Disney trip. You haven’t come to NYC to sit in your room. Don’t eat or drink at the hotel. Just behind the hotel sits a great place for pizza and breakfast (the bread factory) and several other diners and cantinas. Had to edit my review to add this; McGees Irish pub behind the hotel is the bomb and reasonably priced. On your first day take one of the bus tours, there will be a guy standing outside the hotel selling them (New York sightseeing and/​or big bus tours), take the tour and revisit what you need too. Also, if you do get in early, check-​in (even if room isnt ready), this gives you the ability to hand your luggage to the bell-​hops to store and you can hike down to Times Square.

Bat with good service, but pricy with mediocre wine and drinks. Really 3 ½ stars…

We booked 3 rooms (1 première, 2 classic) back in March for 6 days in November, and what a disappointment. Our première room was anything but première. Our bathroom could only fit 1 person at a time. The door did not open all the way and hit the toilet. Our room and bathroom had horrible lighting. Our children had the classic rooms with normal bathrooms but low lighting. We had 4 other family members booked there and some had similar issues. FYI– première rooms only provide street views, well ours didn’t if you call a garage structure a view. Our other rooms did have views and of course were classic rooms. You pay a much higher price for première. So request a lower floor, but good luck, never guaranteed. So to pay upwards to $ 400+/day I expected more. Maybe our première rates should have been adjusted to the classic room rate?
Also removing coffeemaker in rooms was not smart. Check-​in staff not friendly. So what a way to start your vaca! Some towels were scratchy/​worn, others fine.
The only positive thing deserving 1 star was the bed was comfortable and remodeled and location in mid-​town is prime. Guest services were timely
Was told by the manager, Matt, that he would remove our $ 25/​day so called resort fee (actually internet fee) on all our rooms but only one room was deducted. On checkout left a message to return my call, never happened. All he said is what can he do to win our business back. How bout reimbursing $ 25/​day for the other rooms you promised. Get it in writing or make sure they make adjustments on the spot!
It’s obvious Matt, we will never return. Btw-​letters of apology does not fix the problem.

So I stayed at Park Central for 4 nights in November. Let me start off by saying the staff (front desk) could be a little nicer. Maybe smile once in a while. The lady who checked me in seemed annoyed when I approached her. Anyways, The check-​in process was easy. Our room was ready by 3pm. The room was comfortable, however, one of the things that bothered me was the shower curtains. They should a little longer. They’re so short that the water could get on the floor and then we’d have to put a towel there to wipe the wet area. Another thing was our window view. The only thing we could see was the inside of someone else’s room, which was creepy. So we kept the curtain down the whole time. Oh and last but not least, our TV was NOT plugged in. After several attempts at trying to turn the TV on, I looked at the outlets and saw that it was un-​plugged. Instead of waiting for someone to come plug it in, I decided to do it myself which was not easy as I had to squeeze my hand between the desk and wall to try and get the wire hooked back on to our TV. Not cool.
If you booked your room through Expedia and prepaid with a debit card, they will hold $ 200 at check-​in and release it once you check out. The $ 25/​day resort fee will be deducted from this holding once you checkout.
The area is great, right down the street from Times Square. And Walking distance to some of the New York’s greatest attractions.

Location: fantastic– a couple of blocks from central park.
Check-​in: there was a bit of a wait, but the front desk was fully-​staffed. I was not aware of a $ 25 facilities fee when I booked. This mandatory fee only included internet.
Room: clean, non-​remarkable. Very small.
Check-​out: this is where it gets bad. I checked out and asked for a printed bill. I was informed that their printers were down. They took down my e-​mail address and informed me that they will e-​mail me the bill later that afternoon. 3 days go by, no bill. I called the hotel– pressed the option for «accounting” — left a message. 2 more days go by, no bill. I call the hotel again– followed the prompts, same voice mailbox. I left yet another message. 2 more days go by, nothing. I finally called the hotel front desk and pleaded with them to send me a bill and NOT to forward me to the same accounting voicemail box. They put me on hold. then transferred me to the voicemail box. I finally reached out to corporate relations to get this issue resolved, who was very responsive. Then magically, I get a return call from accounting…

Wasted 1 hour in line to store bag arriving at noon. Very poor management, understaffed, unhelpful. Wish I could be outside seeing the city on this gorgeous day.

An average hotel in an above average location. I’ve stayed at Park Central multiple times, both before the major renovation and after.
Pros: The location can’t be beat for the price. Two blocks away from the park, shopping, and Times Square. The renovation completely overhauled the lobby and restaurant. They’re going for a boutique hotel, but with more amenities. Everyone we’ve talked to is usually very helpful. The bathrooms are fantastic.
Cons: They’ve drastically raised their prices since the remodel, but it doesn’t justify it. The room renovations are nice, however the room we stayed in recently had peeling wallpaper and carpet was ripped in a few spots. They also did away with room service, and no coffee in the room. With the abundance of coffee shops around, it’s not a huge deal, but with most hotels adding amenities, this one ‘s taking away. The $ 25 a day «facilities» fee is ridiculous. In today’s world, there is no excuse to charge for Internet through a «facility fee» then say «free Internet».
Overall, a decent hotel, but has gone downhill since the renovation. While they made great improvements in the look of the hotel and some good updates to the rooms, with the removal of room service, and basic amenities like a coffee maker, I will look for new hotels to stay at.

Fantastic NY Hotel experience.
Centrally located Between Central Park and Times Square on 7^th street.
Our room was HUGE.
extremely comfortable and clean.
The bathrooms were also very comfortable (not like typical NY bathrooms) and had awesome toiletries.
There is no actual restaurant on-​site, but plenty of places to eat around that area, for sure.
They do have a little snack shop. But kind of pricey.
Room service was not extremely responsive and only 2 elevators are available to guests which makes wait times a bit long.
Other than that, I would recommend staying here, especially for the price.
Great value.

I’m updating my review because the concierge was such an amazing help. He’s actually only been there a couple of days, but he really knows New York City.
One of the front area managers faxed some important papers for me because the two fax Machines for guests were broken. So I will upgrade my review from one to three stars.
Never mind. Still a one or two star hotel. Elevator issues makes coming and going a hassle. Housekeeping is a challenge to communicate with as English is scarce and the attitudes though! Terrible. The one on the 7^th floor was mad at me for wanting the room made up at the time they promised.
Check in experience: Think Days Inn service with luxury hotel prices when you book this hotel. Orlanda in security is the only person with any real customer service sense around here. They have elevator issues, long long lines for leaving your bags when you arrive at 3 expecting to check in and they let you know it’s 4 pm check in. Long long check in lines so get in line at 3:50 to avoid a 4:45 check in. Then we were given the wrong keys and not alerted that we had to use elevators across the building so by 5 we were in our rooms — only an hour later and that was after we were given non working keys. Rooms are nice though as long as you face out to the street. Rooms facing inwards are dreary and you’ll think it’s overcast when in fact its sunny. If you’re a VAMPIRE choose one of these rooms. You’ll be glad you did… Because they won’t let the light in.

AMAZING HOTEL! Extremely close to EVERYTHING in the city.
The hotel is very modern and chic. It’s obvious they aim to please. The hotel is kid friendly and accommodating.
There are subway stations directly across the hotel. It’s a 5 min walk to Central Park and you can see Times Square from the front door.
The café down the street, Premier Café, is not only affordable but tasty as well.
The rooms are spacious and very comfortable. The bed and 6 pillows are very inviting. They offer great quality shampoo, conditioner, body lotion and body wash. They have good quality hair dryers and many towels to choose from.
I will definitely stay here again. I feel it’s my home away from home.
…hope you guys like it as much as we did.

I booked this hotel through Expedia for a rate slightly cheaper than most other NYC hotels. I had good first impressions walking in. It’s located 2 blocks south of central park and about 6 north of Time Square. Great location if you choose to eat on the upper east side, be a tourist or just bar hop. The size of the rooms are very large for a NYC hotel. I was very impressed. I usually find myself in a small 200 square feet room, so it was nice to see an average size room in the city.
The only reason why I wouldn’t give this place 5 stars is because is their shower curtains are not long enough. For a nice hotel, you’d think you wouldn’t have to worry about water splashing everywhere when you take a shower.

The location is perfect! Close to Central Park, Carnegie Hall, Theaters and Times Square. There are so many restaurants, bars and eateries nearby.
The interior of the hotel is clean and modern. The lobby is very open and spacious, with a small market where you can purchase coffee, beverages, beer and wine by the bottle and various snack items. There is also a bar/​lounge area. The check in process was easy, and our room was ready right away (early) and they waived the early check in charge. The customer service was fantastic, from every employee we met during our stay, which unfortunately was only one night.
The rooms were a good size, and were very clean and modern. We had a room with 2 double beds, but they also have king. There is a big screen TV with cable and the option to rent movies. The bathroom was also very clean and modern, with a large deep soaker tub. Toiletries included shampoo, conditioner and body wash, which are in pumps in the shower, and body lotion and hand soap (lavender and peppermint) on the sink. There are plenty of towls in the bathroom, a hairdryer and a great makeup mirror.
One note about the rooms, they do not have a mini fridge or microwave. There is an ice bucket, and an ice machine on every floor. This was not a big deal for us.
The elevators are also a bit slow.
If the rooms had a mini fridge and the elevators were a bit faster, I would EASILY rate this hotel with 5 stars.
It is an amazing hotel with reasonable rates.

The passing thought, «if only you had come with me,» fades as the pillow-​top mattress at the Park Central New York envelops me.
I am here in New York City for the first time. I tunneled under water and arrived at Penn Station (eerily similar to the underground stations of Paris). I pop up at Madison Square Garden! Wow!
The coldest winter in history has given in to a cool breeze and sunshine. It’s Saturday and we all know everybody’s coming to town tonight. ELECTRIC! And… wow…electricity…the resolution is mesmerizing.
I wait in line to take a cab — and here’s a tip: the answer to, «Where are you going?» is «Park Central New York — 7^th Ave. between 56^th and 55^th Street.» Mentioning the cross streets makes you seem more like a local. I’m in Midtown Manhattan (3) blocks from Central Park and literally across the street from Carnegie Hall and Carnegie Deli, within walking distance to Times Square and Broadway and did I mention (3) blocks from Central Park… I mean… SO HAPPY!!! I’m so lucky, huh?
This is my virgin experience in New York City and it exceeds expectations. Someone else made the reservations at Park Central New York and I am a little worried reading some of the reviews here — a lot hinges on my experience at this hotel. As it turns out, I love it; I love the doorman, the music playing over the PA as I walk in, the fragrance in the lobby; the lighting and design. I love that the front desk staff totally accommodates early check in and late check out (I pay a little extra to check out at 4pm — totally worth it).
I love the concierge, a very proper, 20-​something young lady who graciously helps procure Broadway tickets. She writes all of my preferences down, gets on the phone and quietly says, «Twok to me,» to the ticket broker on the other end of the line — worth the price of admission — an authentic moment — all I have to do is pay!
The elevators are slow but hey, how tall is this building and when was it built? I met fascinating people from all over in passing, while waiting just a little bit more than usual. The rooms are a little bit smaller than the rooms at, say Mandalay Bay, but I’m in the city instead of in the desert. And then there’s the bed. I love the bed and the sheets with the high thread count. Very soft. Very comfy.
You will be travelling to New York City with someone else, I know. I am happy for you. I hope you’ll be in love as much as I am with the city… with the bed at the Park Central New York.
[The following review was written while listening to «Simple Science» E by Zero7 —
«It’s not enough to be free,
I want to be made of heart.”]

Dunkles nicht sehr Sauberes Hotel in Manhattan. Derv Teppichboden machte einen sehr schmutzigen Eindruck.
Das beste an dem Hotel war die tolle Lage. Allein vom Preis her (ca. 300, $) pro nacht ist man Natürlich von diesem Hotel enttäuscht, aber so ist es halt in New York. ASuch wünsche prallen an den Rezeptiosmitarbeitern ab.
Man hat es nicht nötig, man ist gut Belegt und mitten In New York !!!

my first visit in new york. lovely people, wonderful rooms and very close to the central park. the price was okay.

Sympa de se trouver près de Park avenue; la chambre est belle avec son coin salon qui vous remet dans un contexte maison. Pour les repas, sauf le Breakfeast, nous avions décidés de né pas perdre de temps enfermés sauf dans les taxis yellows.

Für New Yorker Verhältnisse bekommt man ein relativ großes Zimmer (je nach Kategorie). Ich würde vorher anrufen und ein Zimmer möglichst weit oben bestellen. Direkt zur Straßenseite könnte es zu laut sein, im Innenhof stören die Klimaanlagen. Zur Seitenstraße ist es perfekt. Die Reinigung war top. Getränkeautomat und kostenfreies Eis auf der Etage. Super Lage, Personal war normal Unfreundlichkeit konnte ich nicht feststellen. Die Äpfel in der Lobby kann man sich sogar mitnehmen ;) Rechtzeitig organisiert übernachtet man preiswert. Direkt auf der Hotelseite buchen kann auch günstig sein, einfach vergleichen.

Ich hatte durch ein Bewertungsportal für Reisen eine super günstiger Zimmerrate bekommen ($ 100 pro Nacht) und habe das Hotel auch ganz gut bei Fuß mit Hilfe einer Karte gefunden.
Das Zimmer war nicht unbedingt ein Traum, es war ziemlich dunkel, aber es war ruhig, hatte einen iPod Dock (leider defekt), großen Fernseher, Schreibtisch mit Spiegel und ein eigenes Bad.
Da ich alleine in NYC war, war das Zimmer perfekt für mich, kann mir aber vorstellen dass es für zwei Personen schon etwas eng wird.
Es gibt auf jeden Flur einen Getränkeautomaten der ganz günstig ist, der Zimmerservice dagegen ist schon etwas teurer.
Die Reinigung des Zimmers war top!
Wer morgens das teure Frühstück nicht nehmen will, kann im Foyer Kaffee/​Brötchen kaufen oder einfach aus dem Hotel gehen und in eines der vielen Geschäfte gehen.
Für mich war die Lage einfach genial, außerdem war für mich wichtig dass das Hotel sauber & sicher ist wer schon in NYC ist sollte sich in der Stadt aufhalten und nicht im Zimmer ;)
Negativ ist das kostenpflichtige WLAN, über 14 Dollar sind einfach zu viel pro Tag!
Der Service ist ok, herzlichkeit sieht aber anders aus.
Für den normalen Preis von ab 150 Dollar finde ich das Hotel überteuert, wer aber Glück hat und eine Ermäßigung durch Aktionen etc. bekommt ist dieses Hotel auf jeden Fall zu empfehlen!

Der Preis und die gute Lage sind die positiven Punkte am PC Hotel.
Negativ: Auf einem frischen Bettüberzug waren alte Blutspuren! Für W-​LAN kann man sich dumm und dämlich zahlen. An der Rezeption wurde uns ein viel günstigerer Preis für W-​LAN genannt, als der Realität entsprach. Das Personal wollte sich großteils um nichts kümmern. Kaum hat man ausgecheckt, soll man am besten gleich abhauen und darf nichtmal mehr das Hotel-​WC benutzen. Die Betten waren sehr klein.

Lo que más me gustó fué la situación. Puedes ir andando al Central Park, a Times Square, Rockefeller Center, etc.
El hotel en sí no está nada mal, además creo que lo han reformado.

Ich war mit meinem Sohn im Oktober 2010 in diesem Hotel. Wir hatten ein sehr sauberes Zimmer mit einem großen Bett und einem großen TV (nie gebraucht). Wir sollten ein Zimmer mit zwei Betten erhalten, behielten aber dann dieses. Es wurde täglich gründlich gereinigt. Die Lobby hat ausreichend Sitzplätze und man kann hier gut auch einmal 2h auf das Transfertaxi warten. Gefrühstückt haben wir nur einmal im Hotel. Nicht zu empfehlen! Es gibt wenig Auswahl, dafür saftige Preise. Geht lieber auswärts essen. Ansonsten kann ich nur die zentrale Lage des Hotels loben. In ein paar Gehminuten ist man an allen zentralen Stellen oder kann mit der U-​Bahn fahren. An der Rezeption gibt es leckere Apple. Unbedingt nutzen! ;-)

Buen hotel, aunque si no lo coges en alguna agencia de viajes con algún pack, te va a salir caro.
Yo estoy muy contento con este hotel, me queje de que una sabana que nos habían puesto estaba medio rota, y rapidisimamente la cambiaron y nos compensaron guardándonos el ultimo día las maletas gratuitamente.
Ademas esta muy bien situado, cerca de Times Square, y tienen un gimnasio, aunque algo pequeñito.

Ein noch halbwegs erschwingliches Hotel in New York City mit guter Lage und vernünftigen Zimmern. Preise lagen vor 4 Jahren noch bei $ 150 — 180. Mittlerweile sind sie wohl eher bei ~250 angelangt. Aber einfach mal z. B. über
prüfen.
Das Hotel selbst war sauber und gemütlich, gut ausgestattet, wie immer mit großem Bett. Die Nähe zum Central Park ist wirklich perfekt. Auch wenn man vom Hotel aus keinen Blick darauf hat, ist er nur 2 Blocks entfernt. Die Carnegie Hall ist gleich in der Nähe und auch Rockefellercenter, 5^th Avenue und Timesquare sind gut zu Fuß zu erreichen. U-​Bahnstation ist in der Nähe.
M. E. einem Hotel auf Höhe Empire vorzuziehen, dort üblicher weise das Penn Hotel als Empfehlung.
Einzigst bei unserem ersten Besuch hatten wir Stress mit der Telefonrechnung. Im Zimmer war ein Aufsteller 5 Minuten für 5 $, haben wollte sie allerdings 25, da ja noch die Gebühren für Provider, Überseekabel, Telefonistin und wahrscheinlich die Rezeption dazu kamen. Allerdings nach etwas hartnäckigerer Diskussion, hat das Hotel darauf verzichtet, was wieder einen Pluspunkt gibt. An den Münzfernsprechern — wenn man einen funktionierenden findet — kann man sehr günstig nach Hause telefonieren