Pampered Pets Inc

I would never bring my dog here. Mr. Steiner is rude and does not know how to talk to people. I tried to have a conversation with him and he is very difficult.

Really incredible cat sitting service. They were recommended by our breeder, who has very high standards. From the beginning they took so much time and attention getting all the details so that they can provide the most individualized care while you are away. We feel so secure leaving our cat because we know that he will be getting lots of love and the best care. They even leave the sweetest reports when you come home with details of how they played, how they ate and how their litter box activity was. Their staff make sure you are back safely before they stop their services. You can tell they really care.

These guys are by far, bar none, the best!!!
I just adopted an 11 year old cat and I was referred to Pampered Pets through a dear friend who has the #1 show cat in the world for a particular breed, so clearly, I trust my friend’s recommendations for anyone that caters to cats.
I needed a last minute grooming for our new pet, «Marble» and Jane (the owner) was so incredibly accommodating to my schedule and sent me one of her groomers Nielson.
First off, the whole concept of having your pet pampered in your own home is brilliant, especially with an older animal. Nielson was amazing. He came on schedule and prepared. I was so impressed how he addressed my cat’s personality before going to work. I also loved how he asked questions to make sure of the safety and medical history of the cat. Besides being nice and professional, he had a way with Marble that that I was completely impressed with. What a great demeanor he had with her and his expertise is well above par. He made the cat feel so at ease, but best of all, he did an amazing job making this stunning Animal look even more stunning, which I never thought could be possible.
After Nielson was done with his work, I thought «Marble» would be angry and hide, but contrary to my thoughts, she was so happy! Her personality changed her from an 11 year old to that of a kitten! She was purring with joy.
Knowing I’m a new cat owner, Jane spent time on the phone with me telling me all the things I need to get for my furry family addition… From food to treats to vets that make house calls and those that don’t but that are knowledgeable for my Balinese beauty. She had absolutely no issues with my asking questions and was patient and thorough with her answers. She’s a true cat connoisseur.
Pampered Pets will now always be my «go to» resource for all my cat’s needs from grooming and pet sitting to all else in between. I thought I was knowledgeable about animals in general but I know nothing compared to Jane and her team of experts.
My feline addition not only looks regal, she seems to feel regal! I swear, she’s like a different animal to the one I adopted just 3 weeks ago.
I am so appreciative of Pampered Pets and Marble’s new groomer, Nielson. His time, dedication, kindness, attentiveness and professionalism is incomparable.
I am so pleased with this company. I honestly never expected this kind of service from a pet company and am so pleasantly surprised. I truly can’t say enough great things about Pampered Pets! Marble (and I) thank you from the bottom of our hearts and We look forward to Nielson’s next visit in 2 months! Thank you so much!!!

Wonderful service. Wish they were in Los Angeles. Always felt my pets were well-​cared for went I went out of town; they eased my concerns about being away. I really appreciate knowing I had the option to have a vet tech when one of my pets needed medicine administered.
Really grateful for their service.

Pampered Pets took care of my pets over this past weekend for the first time in awhile. Meagan came by before I left to get new keys and get full notes on all 3 cats. She literally spent an hour with me, to which they didn’t charge me for, and was so thorough. She was the caregiver I used when I was touring out of country a few years back, but when we moved, another girl took over. It was so wonderful to have Meagan back, although the other PP caregiver was fantastic too. This company used to be top-​notch and still are 100%! I recommend them to every pet owner that I know! Big thanks to Meagan for treating my little guys with the care and kindness that they deserve. :)

I’ve used Pampered Pets twice now and can’t be happier with their service! Alan and his team are really knowledgeable, very attentive to all details and 100% dependable. Will use every time!

Pampered Pets lives up to its name! I am a super satisfied customer for many years now, and can very highly recommend them!
Yvette is wonderful and very responsive coordinating the pets’ care. She makes sure that our dog and two bunnies are not just cared for, but truly pampered with attention and love while we are out of town. The sitters are all very caring, warm, and thoughtful. They leave detailed notes documenting their visits; it’s a lot of fun to read when we return from a trip. When a new sitter is brought onboard, Pampered Pets arranges a meeting ahead of time so we can meet the new person and our pets can become familiar with him/​her. This gives me peace of mind that there is continuity of care from Pampered Pets, because there are a few sitters who know our pets well.
The Pampered Pets sitters also do a great job of keeping an eye on the house. They are happy to bring in the mail and newspapers, and turn off and on house lights per instructions. Not only are the pets well cared for, but the house too!
Pampered Pets is the BEST!

I just returned from a 9 day vacation during which Pampered Pets cared for my two Abyssinians twice a day. As always Max & Viva ran to the door to greet me, but rather than leading me into the kitchen to be fed, they ran into the living room to their toy basket and brush. That is the best indication of the time and attention PP provides. As other reviewers have noted, PP leaves a detailed note describing M&V’s activities including likes/​dislikes/​quirks that one would only know after spending significant time with them. PP has administered medication, taken them to the vet (after noticing that one of them had a tick) and called me whenever necessary. Alan and Jane have advised me on vets, food, travel cases and general cat behavior issues. I trust them implicitly and never worry or have any guilt about leaving M&V even for several weeks at a time. I have used PP for over a decade, averaging 4 weeks over any year, and recommended PP with great success to some highly intelligent, highly accomplished and highly respected people who, otherwise sane, would not take a vacation (pre-​PP) because they could not bear to leave their cats alone. I recommend them without reservation.

Look no further for a cat sitter. We travel frequently and I have had peace of mind these past five years knowing that Jane and Alan (the owners) are overseeing the care of my fur-​baby. They are completely trustworthy and extremely reliable. I was impressed from the very first phone call where Jane and Alan did such a thorough intake of information and covered every detail that I felt very comfortable about leaving my cat in their care. There is always an introductory meeting with the cat sitter who will be assigned to you and if this person should change, Jane and Alan always make sure I meet this person to make sure that both me and my kitty are comfortable and happy with the person who will be providing care. I’ve had the same person taking care of my cat for almost three years and I think she is great, as well as her back-​ups. My cat has special medical needs and receives medication three times a day because of mild seizures. Pampered Pets has skilled cat-​sitters who are very good at administering medication and the sitters are very intuitive to know if something is off and not right with my cat. They are very accommodating to my cats needs and carefully follow any instructions I leave and often, these instructions need to be modified because of my cat’s medical condition so I appreciate their flexibility and attention to detail. While I absolutely hate having to leave my kitty even for an overnight, Pampered Pets is the next best thing to me being there with my kitty. Additionally, Jane and Alan are a wonderful resource for information and I feel like they are wonderful «feline health advocates» because of their extensive knowledge and experience regarding feline health and behavior. I never expected to find all this in a pet sitting service because they are so much more and go beyond the basic care. Pampered Pets is truly the best pet sitting service in Manhattan and I highly recommend them – as I said, look no further for peace of mind and quality care.

Pampered Pets has been taking extraordinarily good care of my dog, Roxie, since I brought her home from a shelter over 12 years ago. Roxie is a doll, but can be challenging… Pampered Pets has always worked cooperatively with me to pair her with just the right walkers who could handle her and manage her idiosyncracies. Alan and Jane are real pet people who are knowledgeable about dogs and sensitive to not only a dog’s needs, but also those of the pet parents. They have proven their dedication to Roxie time and again (in sickness and in health) and I will be forever grateful for the care that they’ve given my baby girl. I recommend Pampered Pets enthusiastically and without any reservation.

Pampered Pets gave me back my ability to travel for pleasure. Until I found them I hesitated leaving my cats since I already traveled quite a bit for business .
Pampered Pets provides an invaluable service: they are responsible, caring and incredibly knowledgeable on what makes cats tick.
The staff person that has been taking care of my fur babies for the past four or so years is a true Mary Poppins of cats! I frankly think my cats are so fond
of their nanny that they look forward to my trips.
My building staff marvels at the service and the amount of time they give each visit.
Jane and Alan, founders of Pampered Pets are true cat people and they have an uncanny ability in picking dedicated bright staff members
I could not be more pleased with the peace of mind they give me.
Thank you Jane and Alan.
Cecilia N.

Pampered Pets has been looking after our herd (anywhere from 2 to 4 cats) and home when we are away for nearly 5 years. Being able to travel without a moment’s worry about them is priceless. The time and effort taken to understand every need and concern results in service that is reliable, caring and exacting.
And it goes beyond the pets, when you realize that there is a responsible adult checking on your home every day you are away, bringing in mail and watering plants if you need that done as well. Pampered Pets will ensure that you are comfortable with your caregiver, and send the same person whenever possible so they build a rapport with your critter (s) and your building staff as well!
As others have remarked, they are also wonderful when dealing with animal issues, and are a great resource for info/​direction on vets, feeding, behavioral stuff, etc.
Pampered Pets rules!

For 13 years I have been counting on Pampered Pets and I have never, ever been let down. Alan and Jane are so knowledgeable about cats and their well-​being that I have learned so much about how to improve the lives of my babies. And their team of Dawn, Raquel and Megan have saved me by coming to care for my cats when I have gotten stuck on trips. Raquel even took over introducing my kitten to my older cat when I failed and they are a team of cat whisperers. And they shared my grief when one of my cats died in such kind ways.
I travel a lot and could never do so without them. They give me peace of mind through calls and texts. I would never trust anyone with my cats other than Pampered Pets. They are the tops and to be able to feel a sense of freedom while on a trip because you know everything is perfect at home is the best feeling.
I am so happy that my vet told me about them 13 years ago when I had two kittens and now with a senior cat I count on them even more. No other pet sitter would spend endless time coaxing Lilly to eat just a few more bites like they do!

I am writing my first, but not last, review on Unilocal for Pampered Pets because I was so impressed with their genuine care/​concern for my dog. Although I did not use their services, I am highly recommending them based on my introductory phone call. Having recently moved to the city with my 8 year old terrior/​maltese mix, Nala, I realized I needed to find a new dog walker or boarder for the holiday season. (Mind you, I have never used a dog walker before!) I called Pampered Pets after finding them on Unilocal and seeing their reasonable prices and explained my situation. I spoke with Gina for about 10 minutes and explained that Nala is naturally a nervous, anxious dog when it comes to change. She was very attentive and open to learning everything she could about her. From her experience with dogs like Nala, she stressed that she shouldn’t be put in a new stressful situation with different dog walkers for just the short time span of the holidays — but rather needs consistency from month to month. Although she wanted to gain a new client and help me, she politely turned me away for the sake/​health of my dog! Refreshing to have someone actually care about your pet’s health rather than just wanting to take your money!