I buried my grandfather here a week ago and I was beyond pleased with the services provided by Mr. Owens and his staff. My grandfather was not in the best shape. He died from cancer so he had lost a tremendous amount of weight. He didn’t even look like himself in his last months of life. I was very hesitant about the work that would be done because I just felt in my heart I would never see my grandfather in the same way as before he got sick. Well I was wrong. Mr. Owens has a God-given gift because my grandfather looked amazing! I don’t know how he did it but he bought my grandfather back to how he looked before he got sick. His face was no longer sunken in, he had put his weight back on him. I’m getting teary eyed just remembering how wonderful he looked. His staff were also so very kind and courteous. His daughter does the programs and since this was the first time I had to do an obituary she walked me through it step by step and was so patient with me being late with my obituary information. Honestly everything was just beautiful. The service was great and professional and everyone complimented how great my grandaddy looked. I wouldn’t trust anyone else with my loved ones from now on.
Angel P.
Classificação do local: 1 Co-op City, Bronx, NY
I was completely disrespected by the owner Mr. Owens. After mourning the loss of my mother I wanted to make sure that I have her the best home going service. The average service ranges from 5−7k, my family and I spent 13k only to get ripped off my Mr and Mrs Owens on 1 of the $ 450 floral arrangements we orders. Since we were in a state of mourning they thought we were also very dumb. After calling, both he and his wife denied vehemently that the other arrangement was in fact there when it wasn’t. The honorable thing would have been to refund my family for the last arrangement and he did not. They also ripped us off on a slide show we paid for in which photos were missing. One of the limos did not have a working AC and when we argued, they told us that they had given is extra time when in fact they were eating at my mothers re pass. I would hate for another family to go through this, I hope this input will help another family to go through this kind of rape and egregious abuse while mourning. Your mourning is Mr/Mrs Owens opportunity to pump you out of additional cash for services not received.