Operation Prison Gap

I only gave one start because no stars wasnt an option… Each time I’ve thought it would b different but they ask u to b there by ten PM… They never have drivers or transportation ready, they sit on the side of the road for hours, then sit at the other prisons for hours when they have already dropped off the other people going to prisons before you, causing my visit with my family to be not only stressful but only an hour long and then when we came out, the bus was gone!!! The bus driver said we «were lucky they came back»… There was several of us this happened to… I prepaid for a round-​trip ride and I’m lucky u came back after the visit was over? We got out at 2:30, end if visit and the driver was seen by all three of us, driving away before we even had an opportunity to get beyond the gates. The bus driver stated he had to get us off the property at a certain time this is not his rule but the prisons rule its not him… Yet there was at least fifteen people behind me as we were leaving in the bus, still behind the gates. This is a rip off company. The bus driver is explaining that they try to make us unhappy so that we don’t come back… I’m writing this as he’s speaking these words… He says this company is Queens bridge. Operation prison gap and flamboyant. These are the three companies that serve us. He said they would rather not have drivers come in so that they don’t have to transport us. This guy is making all kinds of excuses. I am reporting them to the better business bureau. If things were scheduled, organized and not fly by the seat of your unbelted pants, it would b a great business… However, there’s never any band or buses, or driver’s… 15 people were shoved into a van that seats 8 (including driver)… The guy in the back had to climb out the back window of the van in the middle of Manhattan to first get out and second go looking for the driver because he left us for an hour an a half not knowing where he was… Don’t knock them? Don’t rip us off!

Ghetto. Ghetto. Ghetto. A bunch of men dressed up in suits, yet very unprofessional. They promise buses and had several people waiting to find out that there were no buses available at 1 am. We were waiting since 10 pm. If this isn’t an only option, do not support this company. Very similar to the way flamboyant bus company. Huge disappointment.

These women (and kids) are in real pain, and seeing their guys is vital to them.
Don’t knock the service that allows them to do so.