Office Depot

So sad to see businesses closing, but until they close they have great deals now on office supplies like printer paper, folders, pens etc. Everything is 30−50% off. Employees were helpful, but they looked kind of sad. Just hoping Office Depot is able to reassign these folks once this location closes.

No problem getting in and out quickly with my online order pick-​up but I wish the woman at the check-​out counter had been nice to me. She looked absolutely miserable being there.

I was standing there unattended while the 10 busy employees were discussing what kind of food to order.

Less than a ½ mile from my Yotel stay, very fast and polite staff. Helpful and patient. Actually somewhat nicer than here in San Antonio. Had some printing needs and they knocked it out fast. Thank you Office Depot.

Just came here for their ups services, as a college student i had to return five million textbooks-​_​_​_​– so yeah i could use the help lol. The girls were so helpful at the desk. They taped the boxes nice and neat for me, did all the labels and ups packaging, and there was no line so i was out of there in less than five minutes!

The night before I went there I ordered a hard drive that I was then emailed that they did not have in stock, well I decided to go the following morning and check to see if this was true because I have ordered things online and been told it wasn’t in stock but was REALLY in stock. So after I get there I look for the hard drive and a manager ask me if I needed help, I told him about the hard drive, he went to the back and got me a hard drive that was 20 dollars more expensive but gave it to me for the price of the drive that I ordered. They are very willing to accommodate you. I would definitely go back more often.

Convenient location, but kind of expensive.
Super long lines.

Really convenient location with it being just off Times Square and incredibly helpful staff! There’s normally someone on the door welcoming you and directing you to whatever you need if you ask.
I came in here to get a replacement apple lightning cable because mine stopped working and I decided it would be so much cheaper to get one from here than from apple itself. Asked the guy on the door who told me to go downstairs and there they were. $ 25 for the cable which I thought wasn’t bad, because Apple would probably have charged more, and the woman at the counter was lovely as I was buying it. Didn’t have a single problem in this store.

I always print here when I have the opportunity. It is much, MUCH, cheaper than Staples and the sales staff is always very helpful. However, because it is so close to Times Square are Port Authority it can get very busy. So be sure you give yourself an appropriate amount of time to get the things you need. You will not be «in and out» unless you are very lucky!

Its convenient because its close to my office. The people are the floor are VERY helpful and go out of their way to assist and problem solve.
However, the people at the counter? THE COMPLETE OPPOSITE. They ruin the experience when you go to check out. Also, they are bad over the phone and blind transfer without even saying anything about who they’re sending you to. (hence the loss of two stars)
Overall, its nice to have a full service store with ample inventory.

On one hand ALOT of the staff is overly helpful. Strangely enough SOME of the upfront cashier/​printing staff are horrible.
AND I would not go here for copies, even self serve unless you want the most frustrating experience of your entire life.
The selection of supplies is quite good as the store is two stories. The have some good things for gifts and school supplies as well.

Standard Office Depot. Typical inventory and staffing, with the pricing I expect. I have always found what I’ve needed and the sales people have always been able to help if I wasn’t sure. The only things I’m not keen on about this location is the outdated look (It looks a bit sketch from outside) and the awkward checkout line by the escalator. If the line has more than 3 people in line nobody knows where to stand! Neither have a dramatic impact on my experience, so yay for being average!

I’m not sure why all the hate on this place. I don’t come here often, but it’s always been a kind of neutral-​fine when I do. They have office stuff. Nothing extensive, but I’ve usually found my basic needs covered.
Staff has been competent (pointing me to the right place to find things, etc), but not particularly warm or extra-​helpful.
Prices seem normal.
All around adequate to place to pick some things up when you’re in a pinch.

I found a good glove here for my wrist so it doesn’t kill me if I play video games or browse on the Internet but they failed on the padded envelopes front. The staff is okay but it feels like they need to improve on keeping enough stock & not having the store too crowded to navigate around. No wonder I generally go to Staples or an independent office supply store when I need office supplies.

Bait and switch company and excellent target for going out of business soon for fraudulent business practices. They advertised a $ 299 Toshiba Lap Top which i found out after waiting 30 minutes in the line that they do not have it.
This is the 2^nd time this is happened to me. I look forward to Amazon putting the final nails in this crappy company’s coffin.

The customer service could be improved (i.e. stop having personal converstations and process my package and not start screaming ‘who stole my tape gun’) and I was a bit shocked that my label came out on paper that she taped on – don’t they have stickey paper? – but oh well. Package was shipped and it was cheaper than it should have been. It is pretty dirty inside though, but I’m not sure there is anything they can do about that at this point…

Aside from its ill-​advised location (seriously, in Times Square?!) and awkwardly long, two-​story layout, this is a pretty sweet office supply store. The only Office Depot in the city, this place has really great sales and is otherwise more cheaply priced than some of the other nearby places, like Staples. Or at least it seemed like that to me.
I had no problems finding anything I needed, and the staff members I needed to ask for help were very friendly and accommodating. One of them even walked me over to the aisle in question, instead of pointing over the heads of tourists who were inexplicably school shopping. (I’m sure your office supplies are cheaper in Small Town, America… why are you buying them here?!) The only disinterested employee I encountered was at the cash register, but at least there was no line and I was checked out in a timely fashion.

Times Square is not exactly an area you’d go to seek out office supplies. Most Staples and other «office-​y» type stores are centered around the East Side of this area where there are many more office buildings without tourist traps sandwiched in between them. Still, at a recent conference I attended, I had no choice but to head over to Office Depot for a supply run.
This branch is two floors, with basic office supplies such as binders, pens, organizers and so on on the top floor. The bottom floor has more computer and multimedia equipment including laptops and USB thumb drives. It’s rather convenient as there are entrances on both sides of the block and it’s right near Port Authority Bus Terminal and the subway.
I went in with a list and a sales guy greeted me and he took me through the store and helped me get 80% of my list. They simply didn’t carry the rest, but I really applaud him for taking the time when I’ve been to other stores that treat you like you have the plague if you ask for help.
The bummer here is that I only got 80% of my list. I mean, how do you sell iPad covers left and right, but not wipes you can actually use to clean an iPad? And I found their thumb drives a bit overpriced. But these are relatively minor quibbles. Good customer service will win me over most of the time.
I’m not exactly going to rave about this store’s rather drab set up, but I will speak highly for their customer service.

Although this store is smack in the middle of tourist-​ville, Midtown, it is still the closest one to where I live.
The Superb: The location is RIGHT next to the subway. Literally steps away from the stairs.
The Average: The items inside are at good prices and they have a decent selection. I would say they have an above average selection of art supplies/​drafting supplies. Everyone that works there seems to be unhappy, but they were always nice to me, so way to go, people!
The Horrid: The layout. It’s like a very long shoebox.

Um, ok, I need to stop hanging out by Times Square but I really needed to get some Resume paper and envelopes since I’m job searching and I’m applying guerilla tactics by actually sending some of them through snail mail. (Yes, some companies still accept hard copies of resumes and cover letters).
Anyway, they didn’t have the Resume paper in Ivory and I didn’t want to place an order and wait a couple days. So I picked up Antique Paper because the envelopes matched the color they had in store.
I wasn’t sure what Antique Paper was so I asked one of the associates who totally didn’t care if she helped me out or not.
I asked what’s the difference between resume paper and antique paper. She bluntly said, «I don’t know» and stared blankly at me.
Ok, thanks. You work for a company where you’re supposed to provide assistance to people who request it. Hence, why you are in a customer service oriented field. DUH.
I received my answer in the end but a little effort would have been appreciated.