NYSC

Stay away from this horrible gym!
Probably the worst customer service I have ever encountered.
Facilities are almost always out of order.
Continuous shortage in towels.
Trainer misrepresented contract terms and the company overcharged my account for several months.

Thieves
I cancelled my membership over a year and a half ago when I moved out of state. Charges started showing up again on my account. They refuse to offer a refund of over a thousand dollars in fraudulent charges. The actual location refused to acknowledge any wrongdoing. They actually say my card was swiped in that facility when I had been living hundreds of miles away for over 6 months.
NEVER return your card to the gym. Obviously someone is still using it and I’ve been getting charged. I’ve had to contact a lawyer to get my money back. Crooks!

The gym is probably 3.5 stars, but NYSC Corporate gets –100 due to their insanely horrendous customer service dept. I can’t think of a time I have dealt with worse customer service. Completely inept, reps are unable to solve a problem, I’ve been lied to multiple times… it’s as if they want to get your off of the phone and hope you stop calling instead of helping you solve the problem.
In terms of the gym itself, it’s a bit spread out but generally clean and you can usually get the machine you want.

First things first: its a NYSC. Not equinox. thankfully we pay a corporate membership for this and not full price. The thing I do love is that they finally upgraded the entertainment system with much better choices while on the cardio machines. The spin classes usually have pretty good instructors. AWESOME babysitting staff, probably the best on the Upper West Side gyms.

I really like the facilities here and the yoga classes are great. I am giving 3 stars because it is IMPOSSIBLE to cancel your membership, they will try to get a «final» month out of you, they will tell you that you MUST come in in person, per your contract, which is not true, make you give 30 days notice. Just know it will be a HASSLE to ever leave them.

this is the best Nysc on the uws. open, nice layout, always active, spin room, okay weights.
80^th st gym is TERRIBLE. THE WORST managed gym in the city.
94^th st gym is almost as bad
62^nd st is better.
these three suffer from disconnected floors that have no flow.
76/​Broadway HAS THE KEISER M3 SPIN BIKES. BEST BIKES BAR NONE.

I wanted to log on to my account and send a ‘comment/​suggestion’ thingy, but as usual, their website doesn’t recognize my email, although I’ve registered with them repeatedly.
Anyway, there’s this sign in the weight room that say «please do not drop weights …». Listen, lugheads, if you aren’t strong enough to control the weight to set it down reasonably you either need to 1) use a lower weight or 2) get a spotter.
Dropping weights is not only painfully obnoxious to others working out, but it puts you at risk for injury because you are causing tendons and ligaments to shorten quickly
So I was gonna suggest that NYSC change the sign to educate the lunkheads, but I guess I’ll just bitch on here. that is all