NYC Pet Nannies

I have never written a Unilocal review for anything. I use it constantly, but never felt so compelled to write one. Steve and NYC Pet Nannies have taken care of my dog as if he were their own for almost three years now. Steve is super responsive with all correspondence and handles scheduling for my unique work schedule. NYC Pet Nannies’ scheduling app and GPS tracking is very reassuring and I enjoy the notes and pictures from the walkers every time I receive them. They’re not only informative, but also you can tell that the walker truly bonds with your pet and cares for him. Steve is very professional, but still personable and understanding of schedules and my intense love for my dog. They have made suggestions for improving my dog’s quality of life and walks that I am truly grateful for and they have even noticed issues with his health and been very attentive to his needs. My dog has slight leash aggression and Steve makes sure all walkers are aware and protect my dog as well as other dogs he comes in contact with. I trust very few people with my dog and I’ve never had a problem with NYCPN. I would recommend them to anyone and would happy to be a reference. Especially if you live in the Financial District as I’ve looked into other services in this area and none of them compare!

NYC Pet Nannies is a godsend. I was so nervous about my dog, Oliver, when I moved to NYC from Texas. From the very start, Steve and his team were professional, great communicators, and best of all, they genuinely love and care about Oliver. Steve is so helpful, and he is so responsive. I honestly do not know what I’d do without NYC Pet Nannies!
The best part of my day is seeing the update from EJ about Oliver’s walks. I can see the GPS tracking of their walk, and I get a note every day about Oliver’s walks, whether he did #1 or #2, and how their walk went.
They also do weekend and overnight services. I wouldn’t consider using any other dog nanny service in NYC.

We have used NYC Pet Nannies for years and are so heartbroken to have to stop (because we’re moving out of their coverage area) that we made Steve promise to still do overnight pet-​sitting for our dog.
NYC Pet Nannies has been extremely professional, communicative, friendly, and technically savvy the whole time we’ve used them. We always get e-​mailed updates complete with GPS tracking and notes about the walk, and whenever we need to add, cancel, or change appointments, they’ve promptly helped out. In addition, we use them for overnight pet sitting — when we went away for three weeks for our wedding, the only thing that made being away from our dog bearable was knowing he was in such great hands and getting multiple daily updates (complete with pictures, sometimes)!
I recommend NYC Pet Nannies highly and would be more than happy to give them a personal reference if it would help anyone out there debating using their service.

Be well.

I was given a Groupon gift to use this service, but I almost didn’t, because of their 1 star rating on Unilocal.So I called around and heard a lot of great reviews. Confused, I decided to try them out, after all, what would go wrong in one month? And I’m so glad I did!
Why they have only 1 star on Unilocal beats me, because the service, care and ready communication are fantastic, with my many necessary schedule changes, sometimes last minute, always gracefully accommodated.
Above all else, my walker, Rick is the BOMB! ShuShu LOVES him and Rick LOVES her! My doorman was able to tell me how well they got along together.
It’s now a little over 3 months with Pet Nannies and it feels like family. I’ve even referred my next door neighbor to Rick, after she saw Rick outside with ShuShu a couple of times… I feel so blessed to have taken the chance with Pet Nannies. They care enough to give really loving and helpful notes.
This is a 4 — 5 star company for sure and I’ll definitely be recommending them at every opportunity, even though I would like to keep them all to myself :-)

I have been using Pet Nannies for almost 2 years now and I think they are great! I found out about them from a dog walker, that worked for them, in the dog run in the UES. You could tell he loved dogs and thoroughly enjoyed what he did. Since I was new to NYC, I needed to find someone that I could trust with the keys to my apartment and taking care of my beloved dog, Beamer. I got in touch with Steve and he set up an appointment fairly quickly to do a meet and greet with him, the dog walker, myself and Beamer. I have had a new walker since then, Jose, and he has been walking Beamer for about a year now. They have a great relationship and he always makes sure Beamer has food and water, before he leaves, takes him to the park and writes a thorough summary of the walk.
I work nights, as a bartender, and they have always been extremely flexible with my inconsistent schedule and adding/​canceling walks. Even if my walker is not available, Steve or Alexandria will personally come to walk him! I am sure to email them to give them a heads up, but sometimes it will be day of, and they are always accommodating.
I have had a few issues with the payment structure when I have changed up my schedule, but I always double check it at the end of the week, and if there is an issue they are quick to respond and fix the problem. Hey, everyone makes mistakes! Their services are great so I quickly overlook a few issues here and there. It has never been anything major!

I have been using NYC pet nannies since they opened. My dog lucky is a bit difficult, he is a rescue that is 12 years old and has congestive heart failure. He can not be walked with other dogs and has a complicated medicine combination he has to take before being walked. I’m not one to trust many people with my dog because he is so complicated to walk, but the team at pet nannies has been absolutely amazing. Steve was patient and sweet with lucky and personally comes over and makes sure lucky is ok if I have a new walker. My schedule is crazy and they have always accommodated any last minute walks or schedule changes I had. I don’t usually write reviews but I am so happy with their service I wanted to make sure I put one up here.

I used NYC Pet Nannies for several weeks. One of our dogs had just had surgery, which meant that our younger dog wasn’t getting enough exercise.
With one exception (a new walker took him to the dog run, which we weren’t excited about, and Steve immediately corrected it), they were attentive, detail-​oriented, and responsible. We’re usually hesitant to leave our pets in anyone’s care, but found that this service worked great for us. Steve, Alexandra, and their whole team were really terrific for the month we used them.

NYC Pet Nannies really saved our bacon. We fostered a Puppy from Badass Brooklyn Animal Rescue and needed a Dog Walker for 2 weeks ASAP. We emailed them, Alexandra came by our apt *THAT NIGHT* to meet the dogs and get the keys (they took our keys and made copies for us for a small fee). They were great walking our foster dog and our other dog. They did a great job and really helped us out of a tough spot.

We’ve dealt with Steve and NYC Pet Nannies for just a very short time. After discovering NYC Pet Nannies and meeting Alexandra (who is fantastic and deserving of a better employer) we decided we liked the team and would entrust them with the care of our beloved cockapoo. We were also impressed with the PetTracker system where the walker scans a barcode in the apartment to alert the beginning and ending of your walking appointment. Sadly, the good news ends here.
The first few days went smoothly and we received updates from our walker about where they went and what they did. While we were a bit disappointed that the walker was often times sitting on our couch with our dog, we were happy that he was not alone and was enjoying the walker’s company.
The real nightmare begins on Tuesday, January 21^nd, the day of the big snowstorm. While at work we were alerted to the beginning and end of our appointment, with a brief note about how they went on a short walk, but our dog was cold, so they came back to our apartment to snuggle on the couch. Arriving home that evening we were alarmed to see that a towel, booties, his sweater, leash, harness, and treat the dog walker gives our dog upon returning home had not been touched, and worst of all found our poor dog begging to go outside.
After checking with our building, which uses a KeyTrak system requiring a fingerprint of a building employee to release the key from a locked cabinet, we were informed that the key was not checked out on that day, and no other key was in existence. As such, it was physically impossible for the walker to have been in our apartment.
After informing Alexandra, she was apologetic, explaining that she would investigate the issue. After not hearing much back, and having concerns about using NYCPN going forward, we contacted the owner, Steve.
It is apparent that Steve is a dog person, and not a customer service person. He called us very late as we both work late and it was the first chance we had to speak. He was rude and tried to make it known that he was doing us a favor, when just a day prior his company failed to take care of our dog and fraudulently logged a visit. While I do not expect that Steve was behind the missed visit and deceptive tactics, instead of owning up to the issue and pledging to make things right, he claimed he was still investigating all of the facts and could not reach the conclusion that our dog walker did not come on that day. After talking in circles for nearly a half hour I told Steve that our conversation was over and to consider our business finished.
In short, our experience with NYC Pet Nannies was a brief and stressful experience. I would not recommend them to anyone. There are plenty of good dog walkers out there, look elsewhere.

Steve and his whole crew are nothing short of fantastic. Steve came into our lives a year ago and has been an absolute godsend. My wife and I wondered if we would be able to afford a dog in NYC, especially since we absolutely needed a dog walker in the middle of the day. Steve’s prices are beyond reasonable and the service he provides is exceptional. We always get emails discussing each and every walk, which is something I look forward to every day. Steve is also SO great about helping out with any last minute requests. He even set up a last minute walk for me while he was in the UK on vacation!
I recommend NYC Pet Nannies to everyone that I know!

Steve and his team are absolutely amazing! Daniel was our walker and extremely reliable and helpful in getting out new puppy to go outside. They were always flexible and trustworthy. I would recommend them to everyone! The notes at the end of each walk really put my mind at ease and helped me get a sense of where my puppy was in her training. Their prices were great too! I couldn’t have done it without them

I only trust Pet Nannies !!! My life has become so much easier when I started using this service. No one has been so great with my yorkie and with the GPS system i can see exactly where they are. By far the most dependable and accurate service I have ever experienced! I highly recommend Nyc pet nannies for anyone that is looking for reliable and professional service!