No 6

I stopped a woman on the street in nyc who was wearing adorable, funky clogs with a sheepskin top and asked her where she got them. I was delighted to learn the shop they are from was in soho near me (i live in noho). The next day I embarked on my journey to No. 6. I kinda wish I did’t discover this store because now I am hooked! I’m usually a danko shoe/​boot wearer and I’m comfortable spending $ 200. Maybe $ 250.00. Unfortunately that was before discovering No. 6. I thought i was going there to purchase the clogs, but no way could I resist the clog boot with the sheepskin lining. Since this was a lot of money for me I spent a long, long time there before ultimately deciding. The staff (different each day) were beyond patient, kind, and helpful! I am so happy with my first purchase. I now have my eye on clogs and a dress (also way more than I’m use to spending). I guess for me No. 6 is a mixed blessing…

I never felt the need to review but considering my experience here I was compelled to do so.
Shearling boots are dope but there should warning sign for ladies with dark skin and kinky hair:
Blatantly racist.
Condescending.
Hostile.
No customer service. Unless you consider 2 pairs of boots tossed your way as service.
Rude stares.
And oh god, don’t take your time deciding which color boot you want. You don’t want to over welcome your stay even though you are about to drop $ 400+ and run out of that hell hole.
If you don’t mind that go ahead. For me, never again.

Let me preface, I was a HUGE No. 6 fan. This morning changed all of that after I had one of the most unpleasant customer service experiences. I bought a pair of shoes a few months ago for the summer and on my first wear the leather strap would not stay up. I attempted to remedy this, but it boiled down to the way the shoes were made, and whomever constructed the shoe simply did not use enough material.
Sarah, the customer service rep who I spoke with repeatedly interrupted me, quickly jumped to conclusions and patronized me numerous times after offering zero resolution (Seems to be a re-​occurring theme after reading other reviews) and blamed my feet, stating the shoes don’t always fit everyone’s feet even after I told her I have an almost identical pair to the defective ones.
The shoes retails for more then $ 300, so I am essentially SOL. There is zero accountability on the company’s end to provide solutions for poor production or defects. Shame on you No. 6, being a «small company» is not a valid excuse. You lost a very loyal customer today and I won’t hesitate to share my experience and your incredibly low standard of service.

No.6 is the best place to shop in NYC, hands down. In a city filled with a ton of the same, No.6’s beautiful and unique product selection gives the store so much personality and originality. Their clogs (and especially their shearling-​lined clog boots) are irresistibly comfortable, and the girls that work in the shop are always super sweet, pleasant, and down to earth.
I live in Seattle so unfortunately I can’t shop here in person all the time, but I’d always always ALWAYS choose to support No.6 over any other shop if given the option, and will definitely be shopping their website whenever I can.

This is my first stop the second I land in NYC. The best shoes ever, stylish, comfortable and chic. My only gripe is they don’t have a store in LA! Thank you No. 6 for saving my feet!

I love this place. Pretty much always amazing, friendly and helpful staff and gorgeous shoes. My pull on shearling boots (mid heel in storm) made this past winter the first winter in NY I was totally comfortable since I was a kid. I did not want to stop wearing them! Warm, fashionable and kept me stable through all my winter walking on slippery sidewalks. I also have the closed toe weave front wedges in soft black. Great everyday shoe though I did add a cushion insert. Just grabbed a pair of Fall’s Jane platform clog, which are really stable for all the height they offer and the cocoa suede really conforms to my slightly on the wide side foot. Debating which color old school clog I will treat myself to next. Like a kid in a candy store.. ..

The best store in NYC for people that want something that no one else has. Timeless and tastefully fashionable, comfortable and confident. The sales staff is excellent and patient! Love this store.

Helpful sales staff and wonderful products. Their shearling boots have saved my a** thru 4 NY winters now!
I find their sales staff to be much improved and far more helpful. A beautiful shop with special things.

The No.6 clogs and clothing are gorgeous! They carry good rare designers. Great customer service and I always enjoy my shopping experience.
XO

I am obsessed. The clogs, boots and sandals, are super comfortable and stylish. The staff are (almost always) friendly and helpful. It’s very easy to become overwhelmed in the store since there is a lot to choose from and try. They are patient.
The clothing and accessories are awesome and the staff are happy to help you try or style. I’ve gone in there more than once thinking I am getting one thing and I walk out with something else. In a very good way.
I did have an issue with a corset clog needing fixing shortly after I bought it… and no issue, they exchanged in for something else on the spot.
The shearling clogs are AMAZING. A+++
Only wish is that it is less expensive…

I bought a pair of sandals at a sample sale here for $ 150. They normally retail for about $ 300. They ripped up the top of my toes and continue to do so, several months later. The inside sole pad also started sliding off after a few weeks of wear, exposing the sticky glue used to adhere it to the wooden sole. I called the store and they told me to remove it using ‘goo be gone’. I did this, apprehensively, and found unsightly holes in the wood which were now exposed. The store’s solution was to send me new pads, for which this would inevitably happen again. Then, I discovered that the metal buckles they use stain the leather and make switching the holes an unsightly decision. The leather also attracts a ton of dirt. Both stains are impossible to remove using leather cleaner.
When I called with these complaints, I was told that this is how their shoes are and offered no remedy or solution. I absolutely do not recommend No. 6’s shoes based on the poor quality, high price and terrible customer service. Save $ 300 and go buy your shoes somewhere more deserving of your hard-​earned money.

At the recent sample sale I bought a pair of summer clogs, wedge heel that lace up and wrap around the ankle. First, the service in the bargain basement was so much better than I’ve ever seen upstairs, so I was compelled to buy a few things. (Good customer service goes a long way.) These clogs must have a design flaw which may be why they were in the sample sale and not for sale on no. 6 website. The laces go through metal eyelets which shredded my feet on the first wearing. Will metal hardware on a shoe ever ‘break-​in’? I put some moleskin on the inside of the shoes, and am curious to see if I’ll always need the moleskin or not. Maybe this is why so many hipster clog ladies wear socks with their lace up clog sandals. Hmm.

I love this store. I consistently love their aesthetic and the collections they have. Their clogs are AWESOME.
I just want to gripe about the customer service. Sometimes, when I’m lucky, I get assistance from the nice sales clerk who smiles and is super friendly.
And sometimes, the only sales person in there is one of the girls with a sour puss look on their face or a scowl.
Whenever I tell a pal «hey, I got the coolest (fill in item here) at No. 6» often times the person will reply: «I hate it there, the sales people are so rude».
Sometimes it’s true, when I’m lucky, it’s not.
No need to scowl ladies. Be helpful and kind to your customers. It feels better.
We are also spending significant money on your clothes, shoes and accessories. Is that too much to ask?

Ladies, there is a sale on clogs this week! 12 – 5 tomorrow, ⁸⁄₁₆ and saturday too! GO GET SOME! Ah!

This is an update from my review below-​the store sent me a new pair of clogs to replace the pair where the wood broke away from the sole. I was persistent but in the end, they did the right thing. Thank you, No. 6! I am revising my rating from one star to four-​I am a fan again.
I was a big fan of the line of the boots and clothes. I have worn my clog boots for years without incident and was excited for my clog huaraches. Within 3 months the wood cracked at the top of the heel and started to break away. The person I spoke with said this was normal wear and tear and suggested that I glue the sandal-​I strongly disagree. The fact that they cracked already in under three months is not «normal». That is not okay, especially for a $ 300 pair of shoes. Glueing is not an acceptable solution for a high-​end show. I you charge that kind of money – you must deliver on quality and customer service. Hopefully they will do the right thing and replace them or I wont return… and tell my friends. Buyer beware

I love love love this store. Only problem is that when I go in I ultimately spend a ton of money. The rent is due woman, calm yourself.
I have their shearling clog boots and they kept my feet super warm all winter, held up beautifully. Just got their new moccasin clogs and besides being a little stiff they seem to be breaking in nicely. No concerns with quality (knock on wood) yet!
Heads up: If you see any jewelry or clothing there that you absolutely love-​get it. They stock only a few and the stuff is hard to find elsewhere, trust me I’ve learned the hard way!

My entire shoe collection is practically no. 6. I always have their boots on in the winter. I always have their sandals on in the summer. I have corset tan lines because I wear the corset clogs endlessly when it’s warm out. It doesn’t stop at the clogs. I love their clothing line as well!!! Their line of silky dresses and pants are awesome!!! If I had an endless amount of money, you probably couldn’t pry me away from the store.

I custom ordered a pair of peep toe sling back clogs over the phone and am absolutely in love! I was skeptical about sizing and not being able to see them in person but took a chance and I’m so glad I did. I wear a 7 ½−8 and took a 38, the fit is nice and the leather is very soft. I have worn them 4 days in a row (they are that comfortable) no blisters or discomfort at all. Everyone I spoke to/​emailed was very helpful and answered all of my questions. I do think the shipping is a bit much but I am very happy with them so I can’t really complain. I would definitely buy from No 6 again, thank you!

Most of the bad reviews for this place have to do with ordering over the phone or the return policy and I can’t speak to that. I came in here and tried on a bunch of their vintage clothes and found the perfect dress. The curator for their vintage clothes has a great eye for classic, timeless pieces — it was easy to find clothes I wanted. You just have to be careful with the sizing with vintage clothes since size chart seemed to wander all over the place over the years. If you like it — just try it on and see how it looks on. :) I had a great experience with the customer service here as well! The ambience here was friendly, but also let me browse on my own and gave me the space to really enjoy looking through the clothes.

I LOVE THIS LINE… The aesthetic of the store is lovely too.
I have to say that this is not a line or a store to be taken for granted.
There are 3 principle problems.
Not only is access problematic (#1), giving rise to many questions («Where are the images of the new collection???» «can I order on the site?» «which stores sell this line? where can i order it?»), but the clothes can fit very differently on the body than in the pictures (#2).
When No. 6 works, it REALLY works. And when it doesn’t, it’s unwearable. So make sure that you try it or that returns are possible.
As for access, sadly now that i no longer live in NY, obtaining their clothes directly from the store, is very difficult. The big question becomes «CAN I order it?»
Over the summer, I called, ordered x dress in x size, gave my CREDIT CARD number and waited, and waited, and waited…
I emailed.
No response.
I ordered the same dress in the same color in the same size from Otte.
and #3, a very big problem, is that THEY DO NOT ACCEPT RETURNS. ONLY STORE CREDIT WILL BE GIVEN.
EVEN BETTER…
there is a LIMITED PERIOD OF 10 DAYS FOR THE STORE CREDIT. so if your mom orders something for you while you’re on vacation or you live in france and you order something to your mom’s house so she can mail it to you, and then it doesn’t fit but you’ve somehow exeeded the expiration period for your store credit …
well, then, tough luck. you’re out 350 dollars.
Customer service is not the No. 6 Store’s strongpoint.
But it’s a NY look, lovely colors and quality fabrics, not too girly, but with beautiful vintage-​inspired details — pleats, pockets, buttons and feminine shapes.