New York University College of Dentistry

I’d love to give this ZERO stars. They have the RUDEST receptionist alive. I am not sure how she can be employed anyplace. They schedule appts then cancel the week before your appt. saying «the clinic will be closed» (you would think they would have that in the schedule BEFORE you get given an appt) no one picks up the phone when you try to return their call.

Well, Unilocalers… here we are, at the last week of June, 2016 and $ 60 grand in with NYU, thus far. (the down payment on a retirement home in NOLA? Hey thanks, guys) I’m seriously considering we share our concerns with the State Attorney General. Sixty thousand dollars is a little pricey for teeth: especially ones that wind up in your sandwich. I stand corrected though, on one point — Ric has been undergoing work at NYU Dental for at least four years, not two. Longevity notwithstanding — the implants must not have been securely anchored — because six came out, during hubby’s gentle chew on a favorite cheese toast. Let me just say this: if it were October, Ric could find lots of work — as a jack o lantern. Or maybe in a remake of the film «Deliverance’? Remember the dueling banjo hillbillies on the porch? Someone remarked a year or two ago in the process, about the bone erosion in his jaw. Which they tried to prop up with bone grafts. If they knew that, going in, meaning ANY implant would likely have mixed success… are we talking malpractice? Another visit today with Moe, Larry and Curly at 10:30. Where I am sure they will do the same medical shuck and jive. We could sure use some savvy legal advice. There are probably many people besides hubby and I who have some ‘issues’ with these unprofessionals. We ought to get together. Howz about we rent Yankee Stadium? Jesus H.

AVOID. super unprofessional. Callen Lorde dental sent me here, and I had a very abrupt first appointment that took 2 weeks to get.
The next appointment they had to call me to schedule. Guess how long they made me wait? 2 months for a phone call to schedule an appointment. What were they doing all that time?
Then at the end of the call the receptionist slips in a number #105. and keeps on going. I’m like, hold up, what’s the 105 number. a service code?
She’s like no, that’s how much your next visit will cost. I say — what about my insurance. Nope, in depth visits are not covered.
WTF. 2.5 months total waiting for treatment only to be popped with surprise charges. If they make you this long, and tell you that little information, guess what them treating your mouth is going to be like — on top of them using practicing students.
NO NO NO. run like fire. heed the red flags.

My mother had an appointment at 10:30 today she did not leave until 4:30. This place is unorganized and unprofessional. The worse experience ever. I would not recommend this place to anyone. It’s not even worth the savings. My mom had such an awful experience. I wish I could give them a zero.

So, my insurance company said I can go here for a cleaning.
I called to make an appt. Besides the oddest availability, I can’t even get my cleaning till my 3^rd visit!
1^st visit: exam and xrays
2^nd visit: treatment plan (it’s a cleaning, what treatment plan!!!)
3^rd visit: cleaning
Basically they want guinea pigs for their students, while I pay for 3 visits and waste my time.

A friend introduced me to this dentistry school, but after reading a few mixed reviews I was skeptical.
My first experience was quite pleasant. I went there for a loose tooth ache. I ended up having to do an emergency extraction. In addition, I was told by the faculty that I may need periodontal treatment. So I signed up for all the treatments they recommended.
This is basically a hit or miss. I’ve seen more then 5 student dentists so far. Some were very bad and some were very good.
I finally ended up assigned to Dr. Chandani Patel. And luckily so, as she was very attentive and caring from the getgo. Always ready to answer all my concerns, she was very detailed in everything. Which made me very comfortable and make me lost my frear of dentist visits.
I need periodontal treatment, orthodontist (fix my teeth gap) and three implants. Dr. Chandani is now working on all of those problems, including deep cleaning.
However, I was referred to another doctor for my periodontal work. That was a huge disappointment. He was upset they I showed up for my appointment 20 min early. He told me he had busy day and was tired. With just checking my previous x-​ray, he reschedule to see me 4 months later. I told him I wanted to get my teeth gap fixed soon, but in order to do so, I need to get a pass from periodontal, to which he replied «ok, if you want, I’ll give you a pass». Not the answer I way hoping for. I wanted to have my gum disease taken care of so I can get a real pass, one the problem was truly fixed.
The good news is you could request for another doctor. And that’s what I plan to do. So, as of now, I’m back in the capable hands of Dr. Chandani. Looking forward to getting all my dental issues addressed.
I highly recommend this school.
Apart of a few bad apples, all the staff and the faculty is very friendly.

Went in for a treatment plan for receding gums. I was given 15 individual X-​rays and a mouth exam that was excruciating. I asked for a simple local with Novocain and it was denied. By the time they were done, I felt like I was punched in the jaw. A week later my mouth is in pain and I have an infection where they were scraping. The roof of my mouth was nicked.

Run away from this place like your hair is on fire!!!
The practice uses students getting ready to graduate from dental school to do the work without sufficient supervision from faculty. These students are on par with toddlers, professionally speaking, with seemingly no meaningful practical experience other than this clinic.
I was radiated 5x for partial X-​rays of my uppers because the student radiology technician had no clue how to do the job and no one was monitoring what she was doing. When I look back on this part of the experience, I ultimately blame myself for letting her do this and not speaking up. Hindsight is ²⁰⁄₂₀.
Additionally, the supervising faculty dentist signed off on the development of a treatment plan that limited the scope of the X-​rays to only 4 teeth on each side. This is also indicative of the lack of care and professionalism I ask you, from your experience, have you ever gone to a dentist that limited X-​rays of your mouth in this way when you were seeking a full evaluation ??? I went there for a routine checkup in order to set up a long-​term plan for treatment of all my teeth, and was there on a non-​urgent basis. In my view, the treatment I received was analogous to getting a routine mammogram that consists of one partial view of one breast. Not exactly adequate as a comprehensive screening tool.
The place was unkempt and looked seedy, with no advanced medical equipment that I could discern. With all the money NYU takes in, you’d think they’d invest in an updated, modern facility.

As I had problems with a few dentists where I lived and never went back, I was told, by friends, to give NYUCD a try… all the dentists, who worked on me, did a GREAT JOB… I needed fillings, caps, a root canal, …the work was done professionally, I kept my appointments, a VERY friendly atmosphere„ I was always afraid of pain, they all did EXCELLENT WORK, and NO PAIN… I can actually remember the dentists names who did some of the work, Dr Mike Friccione, Dr David Jacobson, Dr Debbie Foran, I DEFINITELY will be going back for any dental work I need in the future… I totally Recommend anyone who needs quality dental work done, to make an appointment and. to give it a try, you will be GLAD that you DID !!!

Worst place to get braces. The student I was assigned to does not know where they are standing. They constantly stop in the middle of the procedure to find the faculty orthodontist to ask questions to, and recall what the orthodontist told them to do. Then the students always cower over me to discuss other procedures they could have done. What annoys me the most is that the every visit I have different faculty orthodontists have something different to say. For example I would go this month and the faculty orthodontist would say, «Shift the teeth to the right and put power-​chains» and the next month the other faculty orthodontist would say, «Why’d you shift it to the right? No, we have to shift more to the left.» I’m not a lab rat for crying out loud, I want to get out of my braces as soon as possible, but how? If I discuss that each month the faculty orthodontists question their own advice to the right procedure they completely ignore me and don’t consider the patient’s input.
Another thing, DO NOT EVEN DARE MISS ONE APPOINTMENT. I missed one appointment and called to reschedule, the people at the front desk gave me an appointment four months later. Four freaking months later. This drives me crazy. Definitely a place to avoid. The people at the front desk are rude and treat you as if you are getting this service for free. I definitely wish I would’ve avoided this place from the start.

Got there on time, checked in, waited over 45 minutes. Doctor finally came up to me and said she cancelled my appointment because no one told her I’d arrived and they give away the chairs after 15 min. Even though I know the guy checked me in because he had to take my photo. Which is also, I’m assuming, time-​stamped. So they can see that I was on time.
So, instead of finding a way to fit me in because THEY made a mistake, she just offered to see me in a FEW WEEKS when she had another appointment open. WTF!!!
It’s tough enough making time for these types of appointments. I had to leave work early and take a cab just to make this one work. And now this crap?!
That’s totally unacceptable. I don’t care if you’re students. This is still a business and I sure as hell hope you don’t treat your customers that way when you get out on your own.
This is also not the first time some crap like this has happened here, and I was always nice about it, but this time I’m done.

I went in for a cleaning, they are so thorough. They took my blood pressure, asked a lot of questions. My blood pressure was high so they told me to see the nurse practitioner first before I could get my teeth cleaned to get my blood pressure under control. Over all it was a great experience. They are very detail oriented, and they don’t freak you out. I would recommend this place to anyone.

Emergency room is a joke, everyone will tell you something differently, and leave you sitting there a long time and i didn’t get anything for my wisdom tooth pain at all. Or the extraction. Just go somewhere else for your tooth needs.

I’m glad some people have had positive experiences with this place. I’m not one of them. I went to the dental clinic because I knew I needed a lot of work done, and I was willing to have the work done at a dental school, even though I knew it would take a long time, because it would be more affordable.
After 4 visits I was told by problems were beyond what a student could handle. (Oh, in the middle of all this, one toothache turned into a dead nerve root. I went back to my old private dentist for a root canal. The student said they couldn’t have helped because I wasn’t a patient yet.) After 6 visits over the course of two and a half months, I finally was given a treatment plan and an estimate that all the work I needed would cost $ 50,000 (with no option to plan for some of the work to be done first – i.e., they would only agree to a «comprehensive» plan to do everything). Not a lot of discussions of options — just a lot of «shaming» that I must have neglected my teeth. If I could afford $ 50,000, I wouldn’t have gone to a dental school clinic.
You know… if I read something like this on Unilocal,I’d think the person posting it was making it up. But I’m not. $ 50,000. Maybe this is less expensive than a private dentist – I don’t know. But there’s no way. Oh, they gave me a flyer about getting financing through Chase bank for up to $ 12,000. Thanks a lot.

I’ve had a very good experience here, the student Dr. that was assigned to me was very friendly, she was very gentle and in my opinion has done an excellent job. The supervising Drs. are also friendly and show they care about their patients and students. The equipment is state of the art, and the facilities are well illuminated, spacious and very clean. Service is prompt and wating time is short. Overall a very good experience. I definitely recommend it.

Very disappointed. After all is said and done. I showed up for 5 appointments after work. drilled my teeth. had fillings done. and 3 months later, my fillings all fell out! I have not had the chance to call them yet. But after coming home from a long day and cutting my tongue on my sharp screwed up tooth. I’m pissed. I do not have the money or the patience to drag myself over there. Yet again. Definitely not worth it. First time. should have went to a real dentist and charged my credit card. do not waste ur time or money!

The most terrible experience I had!!! Don’t Go There!!! There are lists of things I need to say!
1. Here caused my failure of the surgery! The person who did my implant named Kafaia and doctor Tilip from the second floor.
2. The staff there are racists and look down there patient whoever are low income. The faculty on the 7^th floor pulled my hair (wasn’t on purpose) but didn’t apologize and cursed me «I hate your F long black hair. I only work with bald people!»
3. After they found you are not treatable, they give you a dismiss letter to knick you out.
4. The resident called Kafaia and Doctor Farahani Sherman neglected my health and didn’t even pick up calls (my implant was coming out from my skin) in the midnight, they didn’t call me back. Kafaia texted me «not to bother my sleeping. If you die, go contact emergency number»
I have lists of evidence to show how crazy this hospital is. Don’t ever go there. It may save you some money, but hurt your respect, health, time and the RIGHT TO BE AN ASAIAN PERSON!(they’re racist, especially the faculty Rurier on the 7^th floor of root canal department)

Having had horrible experiences here several years ago, I tried to get my dental work done at Columbia Dental way uptown, and found that Columbia is a similar hit-​or-​miss experience to having dental work done at NYU, but with worse hours – no weekend or evening clinics – and an epic 3-​train trip to get up there from the Lower East Side.
So I returned here after well over ten years away, to find that they’ve remodeled the interiors of the building. I also had the great good fortune of being assigned to a student who has previously been a practicing dentist in India, and only needs her certification from NYU to practice in this country.
So I’ve had excellent care; it’s the luck of the draw. As far as the administration goes, they still suck; it’s been incredibly difficult to get through the switchboard, and often I’m transferred right to voicemail when I call a specific department. However, if my crappy teeth can be saved, I’ll upgrade to 5 stars.

I came here back in 06 to see if I needed braces. I took them off at another place.
I got braces again. it can get crowded if plp decided they need their whole family there.
front desk the African American guy is cool. the «Spanish» woman need to work on their tone of choice. mr. Tran is cool. jade is super cool. & my newest dentist mrs. Praelliha i loveee her patience with me. I knows I can be a b****. try to keep your appointments. be on time because they don’t play when it comes to time .
I forgot my dentist name from the second floor. some people are cool; some people need to just be thankful they can afford to go to nyu. I got 4 teeth pulled. different people each time. I like that the intern from Pakistan gave me my tooth.

This review is of myself being both: a student and a patient.
As the patient:
–As others have mentioned, getting a great student dentist vs a not-​so-​great student dentist can be a hit or miss.
–Pertaining to the wait that Amy D. had mentioned, patients need to understand that as an institution, student dentists have procedures and protocols to follow. We have limited faculty (two to five per session) and over 32 students. There is going to be a wait and each step must be checked by the faculty prior to completion.
–As protocols go, before any treatment is done, a completed medical chart must be filled out thoroughly which is why the first one or two visits may seem like a waste of time.
–The student dentists are here to learn so it’ll be rare to have one that can «do a filling» in 5 minutes unless it is a tiny lesion.
As a student:
–Dental school is stressful yet great. I enjoy learning and keep an open mind. First two years are mostly didactic and labs. You hone your skills as a clinician with knowledge and handskills necessary for the promotion to clinic as a third year.
–The migration to clinic was like «hitting the ground running». There were many things not taught the first two years and I had to look up to the seniors for assistance. I learned very quickly and less than two months into clinic, I felt comfortable with a handful of procedures. Now the curriculum has changed where the D2s are put into clinic 1−2x a month half a year sooner. Did this extra exposure help? From my own observation as well as faculty, no. The students still didn’t have a clue as to what was going on and were even more lazy.
–Though I can’t rate NYUCD as 5-​stars because it is the only school I’ve attended and I have no other dental school to compare it to. The training I received here is priceless despite the high tuition fee.
–The requirements are forever increasing each year to the point where I feel as if NYUCD is purposefully trying to hold back as many students as possible. We have a production quota to meet (which increases about $ 4000 each year). How are we suppose to provide quality dental care without feeling forced to work fast and produce for the school just to graduate on time?
Overall I felt like I got a great clinical experience, I fell in love with NYC but I wouldn’t pay the astronomical tuition.