New York Sports Clubs

Despite the decaying equipment and lack of adequate staff I was convinced this gym might be the right fit for me.
However today when I asked for a pass for a friend looking to try gyms in the area I was confronted by a rude, ridiculous woman who glanced up from her phone for just a moment to brush me off by saying there weren’t any.
After going upstairs to try and workout on the ½ functioning equipment I returned downstairs and spoke to a manager (a nervous white man who actually «warned» me not to be condescending because I had photographed the broken equipment!)
In the end of course there were stacks of passes available and the employee (Nicole) was either too lazy, too inexperienced or too unpleasant to make me aware of them.
For a company who makes the majority of it’s money under the assumption that people will not show up (if every member came at once there would be a line around the block) you would think they would be interested in simplifying the process. Of appeasing and treating their patrons well. Apparently not.
Most of the time I’ve been here they’ve been renovating the bathrooms, forcing the women to wash in the men’s room and they are constantly out of soap! What a relic run by the most hideously rude and under qualified individuals. I look forward to the day Zabar evicts this crumbling excuse for a health and fitness studio and replaces it with some genuinely intelligent healers interested in the true importance of physical health.
I am repulsed.
The woman who gave me the passes was named Jasmin, even in the end as I left she hinted that I shouldn’t be using them to «get my buddies in for free.» My goodness, if my «buddies» wanted to use the gym they’d sign up, that’s the whole point of a 1 day trial pass. So rude and inappropriate.
P. S. I don’t have children, but I beg of you don’t leave your little ones in the germ infested cage they promote as a day care center.

For some reason this gym has gone bad, today no body soap, no towels, and the boss that’s new, some white guy is not great on being on top of things like the African American manager I hardly see him. He used to be on point with everything. I don’t understand why change something that work for something that doesn’t I’m about to cancel my membership and join my job gym for $ 50 a month and they wash my cloths and put it back in my locker which is great I don’t have to carry my stuff around now that’s service worth paying for.

Definitely one of the older NYSC facilities and it shows — especially in the locker rooms where it smells like wet dog. Regular strands of hair found in the showers and grungy floors.
Due to it’s location, the gym is relatively uncrowded and I’ve never had to wait for a machine which is a plus. If you’re looking for a relaxing steam after a hard work out though, you’re better off running yourself a hot shower at home. This place would probably make a great setting for a Jublia commercial.

New York Steal Club. (I swear to god I am not lying, they have all these unfair/​impossible/​unreasonable moves and rules that to steal money from you)
Charge me after I canceled my account!
Ask me to provide the proof of cancellation that they had never given to me. (Even they claim they canceled my account this time, I have not yet received any forms of cancellation confirmation)
Treat me bad when I was talking with them through the phone peacefully. Hang me up while talking.
grade D– business unit!
I canceled my membership with NYSC in May, 2015. I have been there office once, and made four phone calls to their office to make sure that my account has been canceled, and their manager confirmed my cancellation orally. And on June, July, August, there’s no more monthly charge from NYSC.
However, when I recently check my bank account, I found out that they somehow started to charge me $ 79.95 per month from September 2^nd. And by now, they have already charged me three times of that amount. I contacted them six times on Nov. 14, Nov. 15, Nov. 16 and Nov. 17, and finally I reached the ‘Genearl Manager’ from NYSC @ 80^th Street. He hanged me up in just three minutes, and said it’s my own responsibility to check my bank account to make sure that I was not charged by mistake from them, so they can only refund me the one they charged on November 2^nd. Because it is my responsibility! It looks at my end they intentionally put my account in freeze, and then started to charge me again to steal money from me. This is unforgivable.
More details:
1. The club manager, membership department, and general manager kept asking me to provide the proof that my account has been cancelled in May, saying that’s the only thing they take to refund all my money back.
2. After they confirmed that my account has been cancelled ‘completely’ on November 16^th, I have not received anything, including email, paperwork, from NYSC as a qualified proof of cancellation. And I asked the general manager, is it like I would never, forever, not going to receive an email or paperwork of cancellation proof from NYSC? He said yes, so it is your responsibility to check your bank account to make sure that we (NYSC) did not do anything wrong.
3. The general manager refused to talk to me in five minutes, and told me I could file compliant to BBB, consumer affair, wherever I could.
I have already filed complaint through NYC consumer affair department, and Manhattan better business bureau.
And I find out, base on the
’s record, they have not ever responded a hundred more complaints on
. And they only scored D-​, which I guess it’s the lowest score.

Been coming here for many years. Usually go to 80^th and Broadway. Not bad. Not too clean in the classrooms especially. Quality of classes has deteriorated in general. Steam room brakes down all the time. When they reconstructed it last year, they forgot to slope the seating so you’re sitting in a large puddle. Not too sanitary and the steam smells really off.
TBC: I wish the classes were more geared to either training your muscles or improving your level of cardio fitness. Doing both at the same time negatively impacts your ability to build your muscles. In the past, I’ve felt SO strong, my body had craved my returning to work out again with a day or two in between. Now you could go every day and wouldn’t feel the burn.
Have been to other NYSCs in Manhattan and am disappointed that in many cases, the TBC is only 45 minutes long, doesn’t really justify the effort to get there by subway. Also they don’t bother to put the name of the instructor on the schedule. So disrespectful! Not all teachers give a shit! and others are marvelously inspiring… These are the ones we seek out to keep us motivated and coming back.
Very annoying to have to sign up for classes and then have a problem canceling two hours before. Put more good teachers on the schedule to avoid this madness.

Locations are convenient but a bit outdated and dirty. I can not begin to tell you about the poor customer service in the billing department and hoe rude the manager Victor was to me. I’ve been away from NYC and froze my membership, yet they are claiming I did not freeze it indefinitely. So, I’ve been charged for several months where I have not been here. To make matters worse, upon canceling the membership– I will be charged an additional months dues. So, a waste of over $ 200. I’ve been a customer for almost 10 years. They refused to consider reimbursement or accept that the error may be their fault. Looking forward to joining Equinox or Crunch.

After the trainer promised me a contract for one month and make me signed for three months,(my English is not so good and she took advantage of me) they refuse to give me my money back even i show them all text messages between me and their trainer — a group of swindle bastards who have no right to exist
lost $ 680.

NYSC… more like New York Senior Club at this shower room. I’m going to start with the bad and the ugly here. Picture if you will headed to the locker room after a great workout and you begin to prep yourself for a well deserved shower when the person to your left is air drying his testicle with a blow dryer. Then imagine on your right another man bent over digging through his bag looking for God knows what. Then try looking forward and seeing the other man weighing himself wet and nude because an underwear would tip the scale of balance… more like seeing a lot of tip in this locker room. Seems like at this location all the old men love to walk around like the Neanderthal era. I thought we were a more civilized society and had gym etiquette, well not these old men. Hell, if I’m going to see someone nude I would rather see someone fit and nude, yet, not even the fit men get naked. I get it, it’s a locker room things will be exposed from time to time, but the time of exposure at this locker room is excessive.
The gym itself is good. Great facility with soap, towels, shampoo, conditioner, and lotion. Good equipment although they can use an update. Friendly members and trainers. Even the people who work at the front desk are courteous.
All in all a good gym to work out at, but the old men could use a crash course in gym etiquette. Try and tell me I’m not correct. I dare you.

I’ve been a member for 10+ years. I rent a monthly locker in the Women’s Locker Room. On Sunday, I found all contents of my locker removed. I checked at the desk. I was up to date on payments. It is a possibility that I forgot to lock it but the thief took my sneakers and my dirty laundry. Are lowlifes coming with the $ 20 membership?

Just walked there only to find it is closed – even though it’s now 9:19PM and on the building itself it says it closes at 10PM. Beware of hours posted. Awful customer «service,» as well, it’s as if they fished the front desk help out of the sewer and slapped a name tag on them.
Splurge and go to Equinox or any place other than NYSC. Perhaps their other locations are better than 80^th and Broadway.

Left June/​July 2013. Had a billing problem and one of the managers said to pay her and apply for a refund from corporate. Told by other staff that there was a change in management. There are some good people there but the place just went downhill in a big way…

If you have minimal expectations, its okay. Cardio machines in constant repair that take forever. There’s one user who imo is a danger to others because of where he uses the dumbells but he has never been warned. THEY CANT GET TNT ON THEIR CHANNEL… LOL. This has been going on forever. Some walkways are too narrow and someone will get hurt.
73^rd and 76^th are better run

THE WORST CUSTOMER RELATIONS I’VE EVER EXPERIENCED.
After 4 years of membership, I left NYSC for Equinox last summer. It was the best decision I ever made. NYSC, this location in particular, is a black hole of mediocre amenities, lackluster service, and infuriating customer relations.
BEWARE: DO NOT SIGN UP FOR PERSONAL TRAINING MEMBERSHIPS. These seem to be their big cash cow, and they will (WILL) screw you over at the first opportunity. I signed up for one session per month (at $ 75 a session) only to have my trainer quit NYSC. No warning. No notice. And NYSC continued to charge me, saying that I signed up for «training,» not for a specific trainer. Valid, I suppose, but personal training is a highly personal experience; I don’t want to just metaphorically jump into bed with some stranger after 6+ months of working with one individual. And while I was fighting with NYSC over getting my money refunded (they still refuse to do so), I realized they had been charging me late fees because they had the wrong card on file for me. Oddly, they had the right card for my personal training sessions, but not for my gym membership. How many people alerted me to this? Zero. No phone call. No letter. No «oh hey, you’ve got a flag on your account» during any of the dozens of times I worked out while the card was entered wrong. They just kept piling on the fees.
Bottom line: NYSC is the worst «sports club» in New York City. Other gyms might be worse, but (1) they’re cheaper than NYSC and (2) they don’t have the audacity to trump up their name with words like «sports» and «club.» NYSC is a dirty, bottom-​of-​the-​barrel gym. Do yourself a favor a switch to NYHRC or Equinox.

Friendly staff, plenty of equipment, great location. This clearly isn’t a spa, it’s a gym, and has all the amenities you need to get a great workout, including steam and sauna rooms. It can be hard to find trainers on the fly, but if you try to set up an appointment they’ll accommodate any schedule. This set up is perfect for a get in and get out workout.

Don’t even think about it. The WORST gym! They only care about getting your money every month. Is dirty, they treat their employees badly. I was a member for 20 years, they never care about me. Managers at all their locations only care about getting new members. I asked their manager for help but they ignored me. They charged my credit card illegally for months! Called member services many times but nobody was wiling to fix the problem. They sent my case to a collection agency! They wouldn’t return my calls and ignored my e-​mails.
Do yourself a favor, stay away from a DISHONEST business. Never ever join.

My deal: I was a member of NYSC for 15 years or so and primarily used this gym. Then I joined Equinox for two years, but had to lose the membership when I joined another company and lost the corporate rate. This place has gone downhill fast and I’m not just saying that because I was lucky enough to belong to Equinox for two years. Other members have said the same thing to me.
This place just sucks. It’s dark on the main floor (second floor), there’s rust on the ceiling in the locker room, the floors are FILTHY and and the staff sucks. One of the reasons I rejoined NYSC was because of this new (to me) UXF area. The big-​ass UXF clock at this gym has been broken for the last two months. A staff person said, «It’s been on back-​order.» You can buy one on Amazon right now. I looked. You need that clock to do these workouts! I just can’t believe they could be this lame.
I accidentally left my hat on the second floor one day, in a corner out of the way, when I went to another floor to work out. I went back downstairs to get it but it was already gone. On subsequent visits I checked Lost and Found but it never turned up. «God,» I said, «why would someone steal a hat?»
«I’m sure no one stole it,» said the woman behind the counter. «I’m sure someone (who works there) threw it away.»
To which I said, «Why the F_​_​_​would someone throw it away?» And thinking about it, she was right. Some creep who worked there threw it away. Which is amazing because the place is filthy. You often see trash right on the floor, but they throw away a member’s hat!
That would never, ever, EVER happen in Equinox. Those people were so nice there, so professional.
The thing is, it doesn’t have to be this way. Okay, you’re not going to have a facility that looks like Equinox at these prices. Got it. But customer service, and cleanliness are easy and obtainable. NYSC has lost its way. When the center piece of your sales spiel is the UXF workout, and that giant clock remains hanging there lifeless for over two months, it’s a sign that the management of this place has just given up.

I’m still shocked that people shell out $ 80 a month for NYSC in general. The service is barely above that of those budget Citi Fitness places. I just got a trial membership of $ 30 for 30 days and after just two workouts here, I can say that that is about all I’d be willing to spend for this place. The layout is crazy, the mats have tears everywhere. It just felt old, dingy, and not cute.
Pros are its proximity to home, fitness classes, and towel service. But I’m willing to forgo all of those for $ 10 a month at a brand new planet fitness with all the machines and weights I’d ever need. I’ll take the extra $ 70 and treat myself to soul cycle twice a month. 28 more days to go…

I’ve been a member to at least 5 different gym chains and even more if you count the local branches. This gym is just fine. It’s by no means Equinox or LA Sports club but it’s also less than ½ the price. It’s not the cleanest but it still has towel service, an all right locker room and enough equipment that I haven’t really had to wait.
I’m lucky that I have an unusual schedule so I’m not often there during rush hour. They have a decent amount of classes throughout the day so I can get in yoga, strength training and cardio as opposed to paying $ 90 a month for each to do them at various nicer clubs.

I wish I could rate this place a minus star, cause using the word star and NYSC in the same sentence is utterly incongrous.
In short the club sucks. The area where the running machines are is a sauna. YOu’re sweating before you get on the machine and often they’re broken, and people have to wait in line for a vacant one. Also, the TV’s rarely work.
the locker room is unkempt, towels strewn everywhere, the bins overstuffed.
Also, I saw a huge water bug there once, and when I told the guy at the front desk he couldn’t have cared less.
Most of the staff are polite but uninterested. They’re probably paid a pittance.
In short SAVE YOUR MONEY– do not patronize this dump. Take a walk in the park.
This place is misnomer, cause you don’t get healthy going, here you get nauseated.
They wanted 15 $ month to freeze my membership. Guess what? For 10 $ a month I can get a membership at Planet Fitness, a far superior club. I’m out of here.

WARNING: don’t get snowed by the «one month» game they play. If you sign up to get one month for $ 39 (or $ 49 or $ 79), next month you’ll see a charge for $ 130 on your credit card. No warning, no notice. Shame on you, NYSC. Instead of screwing your members, why don’t you just close a few branches???
The machines are old. They’re usually «out of order» and un-​usable. It’s great that there are TVs attached to the machines, but it would be even BETTER if they worked. When you try to plug in your headphones, there’s either no sound or the picture is fuzzy. I look like a crazy person, constantly swatting at the jack to try to get the sound to work. The staff doesn’t seem to know how to fix these problems — most likely because what they actually need are new TVs.
The treadmills, ellipticals and stationary bikes are packed so tightly together that the heavy panter next to you is literally panting in your face. It’s particularly crowded on the weekends, so there’s only 1 inch separating you from the panting on your right and the panting on your left. To add to your gym pleasure, the ventilation sucks — it’s so stuffy that you inhale everyone else’s sweat and body odor. And the women’s locker room is just plain dirty.
When I finally decided to deactivate, my experience reminded me of an episode of Friends: «I WANT TO QUIT THE GYM!!!» I repeated, but they wouldn’t let me. Their policy is that you need to mail a *letter* to HQ if you want to end your membership. Not an email, a letter. It’s a pain in the ass. And if for some reason they «never receive it,» they’ll just keep charging you month after month, and there’s nothing you can do about it. Your gym membership keeps showing up on your credit card bill, despite the fact that you really, sincerely quit the gym.
If you’re looking to join a gym post-​holiday season, don’t join this one. It stinks. Literally.