New York Dog Spa & Hotel

I’m sure it’s a lovely place. That said, I went in to inquire about boarding my dogs for the weekend, one of them being just shy of 12 years old. I was told they didn’t take dogs over 11. WTF? I’ve never heard such a policy and am disgusted. I hope the owners never reach an old age and get denied from their country club…

Perfect place to go if you have a dog that hates grooming. Monster is not a fan of bathing but not only did I get him back smelling and looking great, but he was relaxed and I basically had to drag him out of there. They were very gentile with his sensitive skin and even gave me some tips for at-​home care! Great staff, will definitely consider boarding Monster there if I ever find myself in a bind!

Hi Everyone,
I just want to start with saying thank you to New York and spa hotel I left my precious baby Cash for 5 night and they did a fantastic job. I walked in a nervous wreck I was so nervous it was the first time I left my baby anywhere New York dog and spa were so understanding and patient and while I was away they did a great job on letting me know how my baby was doing and the most important thing is that they were honest see I know my baby and I know what sounds like him. Thank You so much for being caring and there considerate with my needs as a mommy Cash and I thank You and we will be seeing you guys soon… you guys rock…;)

The employees here love what they do and the prices are great! I love bringing my girls here. They also have the cutest clothes, so whether you’re looking for daycare, boarding, treats, or shopping, I highly recommend this place!

We boarded our Shiba Inu for 8 days over the Christmas holiday, and picked up a well cared for, happy dog. Our dog requires glaucoma medication a couple of times per day, and I believe the schedule was adhered to nicely. She might have a touch of an upset stomach, but I’ve pretty much come to expect that from any boarding situation after a week or so.

I bring my puppy here for training and im amazed with the results! My baby is well trained and does all his business outdoors and my carpet is spotless!!! Thank u NY Dog Spa!!!

We’ve been using NY Dog Spa to board our miniature pinscher whenever we travel for about a year now. Coming from Queens, the trip is a little out of the way, and the cost is comparatively high, but the quality of their service has been consistently good, and it’s very important to have a reliable place to board our dog when we have to be out of town. The real indication of their value has been how excited and happy our dog is to be there. Being a rescue and coming from a background of abuse, he can be nervous in new situations, but he has never shown any signs of stress when we pick him up after a trip. In fact, he’s very good about being in his carrier and riding the subway since that means he’s going to the Dog Spa.
Our dog also takes medication twice daily and is on a restricted diet, which they have not had a problem adhering to. All of the things we leave with them (leash, harness, carrier, blanket, etc) always come back in good condition, and the staff is always pleasant and well organized. They’re good about responding to emails within a reasonable time frame.
My only real complaint, which is a minor one, is for their online booking system. A staff member will email to confirm my reservation, but will not include the dates and times. Sometimes I’ve forgotten to put it in my calendar and have had to ask them to confirm the booking info. It would be much more convenient if that was included initially, but as I said, that’s my only dissatisfaction and it’s a very small one.

An excellent place, fantastic staff, great owner and I wouldn’t take my Barnaby anywhere else. Everyone is super friendly and professional, and now when I leave the city and board Barnaby with them, I have total peace of mind. He LOVES going there, when under normal circumstances he has some separation anxiety. The staff always calls me if they have any questions, and on a few occasions when Barnaby was sick to his stomach, they let me know right away. I wholeheartedly recommend The Dog Spa over any other facility in NYC. -
Dr. Erin Stair

Whenever I go away, this is where I leave my dog. Simply, the dog comes back to me calmer than when it’s with me. Yeah, you have to pay but it’s worth it. Thanks for the service they provide.

Second time around boarding my boy over the weekend and 2^nd review. They took excellent care of him. He was there for 4 days and when I came to get him, of course he was happy to see his mamma… but then he ran right back to the staff lol. Clearly he had a good time. I trust the staff completely.

My boyfriend and I recently moved to the city and have been looking for a groomer in NYC that was reasonable and provides great service for my shitzu, Aiko. Not only was the staff so friendly and helpful, I believe Aiko hasn’t looked this good since he was a puppy (don’t tell my bf or Aiko). I can’t wait to bring him back for that puppy do again!

I had the best experience here. I have an Australian Shephard and am very picky with who grooms him! He received the best puppy cut i ever did see! I was one happy customer and have 100% faith that i will remain one forever.

I never really thought I’d be writing a review for a dog spa… but I was watching a family members cocker spaniel a few weeks ago when something came up for work and I would be away overnight. After checking with my family member (who also suggested grooming) they agreed a day care for a night would be great as they were still saving money with me watching him. I checked out a few places in the area and after getting confusing pricing information from D is for Dog, I decided that New York Dog Spa would be my best bet. Getting all the info gathered was a bit annoying– I had to call Krimpet’s vet and have them emailed but thankfully it didn’t take long and I guess it’s nice to know all dogs he’d be with are also safe to be around! I spoke with a woman Nyesha (sorry that’s probably spelled wrong) who was really sweet and very informative and professional. It was nice that I was able to drop him off at 7 am and pick him up late the next night with his fresh NYC hair cut. I believe there was a discount on the grooming with his stay too!
I also found out my aunt had called to check in and she also said she had a pleasant phone experience.
I’m not an expert on dog spas– but I know I like things straight forward, reasonable and with a smile– they definitely doggy delivered here. I would recommend this place to those with dogs and if I ever find myself in the situation of needing a dog spa again, this is my go-​to.

Amazing staff, great environment! My pup was very taken care of, great hair cut, and he was very happy there !! It was easy to make an appointment and they were very nice

I was greeted as soon as I walked in the door by the friendly staff. They are very knowledgeable and offered up great suggestions as it relates to nutrition options. Also, the place smells great.

My dog was the happiest I ever seen her picking her up from this fantastic Dog spa can’t wait to bring her back !. She’s a spoiled teacup Maltese and hard to please and when she happy I’m happy ! Id give more stars if I could ;)

I had high hopes for New York Dog Spa but it failed me.
I brought my shih tzu here for a regular grooming — wash, cut and blow dry — but when I picked her up, I was very disappointed.
The groomer didn’t shape the hair around her paws; the fur on her back was cut unevenly; and the hair around her ears is sticking up. The only good thing she did was clear the hair from Luna’s eyes and mouth. When I told the groomer about the even cut, especially around the dogs paws, she said they didn’t want to shape the hair because her feet seemed to turn inward slightly and it would be more noticeable.
I also don’t think they gave her a good bath. I suspect they did a quick wash without letting the shampoo set in.
The place itself seemed a little cold and not welcoming…
Hopefully I just had a bad experience and this is not the way NY Dog Spa usually does business.

My puppy LouLou came back from here really happy (and really tired)! They’re knowledgable, not stuffy and frou frou… love it here. Definitely coming back. Oh, and glad I found a place with such amazing hours, too!

Our dog gets so excited and can barely wait to get into their doors when we board him!
The staff are all friendly and don’t mind if I (as a crazy pet parent) call and check on my little fur baby.
We used to have our dog stay with friends, but since the first time going to NY Dog Spa & Hotel, he was so happy that we take him here every time we go out of town.
Another huge plus, he always comes home and sleeps because he had such a great time playing!

People not as nice here as the old one on 91^st. Extremely disappointed.