Neil S Rosenthal, MD, PC

This place is a SCAM! The receptionist is the most rude human you will ever meet in your entire life and they scam you with the «no show fee» — either you are late or you already cancelled and the receptionist doesn’t remember. Maybe she should get her head checked by the doctor since she clearly is a problem for this office.

Dr. Rosenthal is wonderful! Very professional and thorough in his diagnosis and analysis. He is extremely attentive and detail oriented, as well as funny and friendly. I felt very comfortable and can highly recommend him!

I have never been compelled to write a review like this in my entire life. But after reading the «not helpful» comments in the help section and seeing that someone else had an issue with his office assistant; I have no choice. My name is Connie Loren Walker. And I had a horrific and traumatic experience at this office. So horrible, that I left the office and didn’t even have my appointment with this doctor and I was in extreme pain.
My Appointment was yesterday at Wednesday August 26^th @ 2:30 pm. I was driving and I got stuck in traffic. I was very close to the office.
At 2:37pm I called the office to let them know I was going to be 10 minutes late, I was on 24^th and 7^th avenue and I was almost there. Something must of happened because we were blocked for a while.
She didn’t thank me for calling. Instead she started yelling at me over the phone that I was late, and that I missed my appointment and she said if I came she doesn’t «know when I will be seen». As a first time patient I was shocked with her demeanor. I told her to save time, I did all the forms on line. As this was an office of Neurology. More than likely even if I was on time I would of be given a lot of paper work to fill with medical history and past medications. I wouldn’t have been seen as I walked in, I know from past experience.
When I got their at 3pm there was no one in the office besides me and her. No other patients. I was like you must be kidding? She then handed me a lot of forms that I already filled out via zoc doc and received confirmation via zoc doc that they had. My condition is endometriosis of the Sciatica which is rare and painful; so I made sure to fill that out via website. I even got my medical records to do so.
She gave me the same forms to fill again and I tried to inform that I did it via zoc doc. She was rude. Didn’t listen to me and told me «that’s all that printed» and I told her it can’t be, cause I spend quite a while doing it prior. I went to call zoc doc on my cell phone and she proceeded to come from around the office desk finally «I thought she was coming to help me» but instead she literally starts yelling at me while I am on the phone doing her job with zoc doc trying to send her my medical history. She pointed to a sign that said «no cell phone use» and I explained to her I was infact calling zoc doc to allow her to get my records. She refused to help me and told me to go outside with the call. Mind you, there was no one else in the waiting room, even the rep on the other end heard her and how she talked to me. So I had to go into the hallway with no air conditioning (it was in the 80’s) and a massive giant steel fan that was blowing air which made it impossible to hear. After talking to the zoc doc rep who verified that I did fill out the forms and that someone indeed printed it from August 21^st, she said if she would just call back they can walk her through it. When I came back into the office she wouldn’t call zoc doc. She kept yelling at me that I was late and so fourth. Again. There were no other patients there. Towards the end finally I saw one other patient as I decided to leave. In front of this patient she was rude to me and was extremely nasty about me calling zoc doc to get my records. Infact, I needed her to speak to them.
When someone makes an appt to see a neurologist that means that patient is in pain. Neurology is a serous practice. She should keep in mind that this is not a routine visit and offer compassion and understating. I was late. But she isn’t the doctor. But yet the doctor was walking back and fourth and I am quite sure he heard her yelling as she stood by his door and yelled at me for calling zoc doc because she refused to; to access my complicated and detailed medical records.
I handed back my clip board and told her I would not be seeing the doctor today, and let her know calmly that she was infact beyond rude. She was actually extremely traumatizing and she verbally assaulted me by yelling and and intimidation which was heard by the zoc doc rep on the phone was which documented by zoc doc who was on the phone with me. Since I left the office and wasted a day off from work where I came all the way from Long Island to the city, you think the doctor would reach out to me via email of phone message? He didn’t. So he has to be fully aware. I am also plan on making a report to the board of medicine. I will be calling him today prior to doing so, to give his office assistant a chance to relay my feedback and speak to him. Also asking customers to write down on a paper form their entire credit card information full account number and expiration date and 3 code; is extremely dangerous and tacky. If you must keep customer cards on file for automatic billing of future appointments; this should be done electronically. Not on a handwritten form. I’ve never ever seen that in my life.
Call the office now and see for yourself.

I went to see Dr. Rosenthal for chronic headaches and I wish I had stopped seeing him after my first appointment because I do not feel like he gave me good advice nor did he seem invested in my well-​being. His bedside manner could definitely use some work and of the 5 or so appointments I had with him, I often found myself staring blankly into space as he typed notes on his computer without informing me of his opinion. He did not provide me with any alternative options when I expressed concern over the amount of prescription medication he wanted me to take. When I finally decided to switch neurologists, his office would not send over the results of the EEG exam I had taken at his office to the new doctor even though I had signed an authorization release form.

If I could give this doctor no stars I would. I went to see this doctor as he was recommended by my primary care doctor and the first one I could get an appointment with. I had a constant headache for 2 ½ weeks so thought I should see a neurologist. It is a small office and a one man show with his receptionist. He brings in specialists to do EEG, EKGs etc. I had an appoint for an EEG scheduled and was on my way, but unfortunately stuck in traffic. I got a call at 1:30 asking where I was. I explained to the receptionist that I was on my way and about 5 – 10 min. depending on traffic. She said, «Well your appointment is now and since you aren’t here the specialist needs to leave so we can reschedule you. The next available is a month from now.» I could not believe anyone would do business this way. Even restaurants in NYC give a 15 minute window! I then got charged for a «No show» fee. I showed up, but i was refused service.
I also went for an MRI that was ordered and asked the technician for the CD of the scans. He said I wasn’t allowed to have them as the Dr. doesn’t like to give them away. That is unacceptable!!! My body = My scans. I told him i wasn’t seeing that doctor anymore so I don’t care what he instructed and I have every right to my medical records.
HIGHLY NOT RECOMMENDED!

Dr. Rosenthal saved my life, after visiting 4 other highly regarded doctors he diagnosed and advised my other doctors to treat my cushings disease — very rare and hard to diagnose. As far as the comments regarding rude receptionists. that’s just crazy and silly, she is and was wonderful! Everyone is entitled to an «off day» and also — perhaps it was a temp? To say you won’t see a Dr. and get the care you need because «someone’ was rude to you is cutting your nose off to spite your face, Everyone I’ve referred to this office has been very happy with the care provided.

Dr. Rosenthal is one of the most thorough doctors I have ever been to. His staff is friendly and professional and I would highly recommend anyone looking for a great neurologist to go see him!

I am writing a second time to again say how Dr. Rosenthal’s care and expertise has quite simply saved my life. I am a Registered Nurse, yet in early May could not figure out why I was experiencing numbness in my hands and feet. My first exam with Dr. Rosenthal was a more thorough exam than I have ever received. Not just the physical tests, he asks questions, observes how I am reacting. Long story short he diagnosed an extremely rarer form of a very rare syndrome. I was admitted to the great care of Beth Israel hospital. I see Dr. Rosenthal every two weeks to monitor my progress. My progress will be slow but steady, yet every time I leave his office I am in greater spirits than when I arrived.
Dr. Rosenthal also works very hard to keep his patients wait time to a minimum. I can tell you from experience that is no small task as most situations are completely out of his control.
I trust Dr. Rosenthal with my life.

This guy told me I had a stroke and wasn’t even very supportive about it.
The worst part is that a subsequent second opinion confirmed that I did not in fact have a stroke and that my MRI was nothing to worry about. What a dangerous man! He wanted me to start on statins!

Really nice, really thorough doctor. Receptionist is great as well (I honestly think they can help make or break a practice) Would go to again if I need to.
Although I think it would be great if doctors can tell you the short stuff over the phone instead of having you come in for another visit, another copay, and another $ 150 charge to my insurance to tell you 3 sentences. Not Dr. Rosenthals fault just something wrong with the medical industry in general.