Murphy & Assocs Law Offices

The worst experience I have ever had with a professional.
I hired the firm to help me with two traffic tickets. The first was postponed and I was mis-​informed by their office on the next steps. I was told to visit the DMV and pay a bond of $ 30 dollars. I was never notified of a deadline and when I arrived 2 days later at the DMV I was told that my license had been suspended and that my bond was $ 40, not $ 30.
After speaking with Miss Murphy, she stated that her assistant was new and that I should know what a bond means. (She did not want to be held accountable for her team’s poor communication)
Second ticket…
Court date was March 12, I received notice from DMV on March 26 that my license is to be suspended for failure to pay. I contacted Miss Murphy about the results of the case, since no one from her office contacted me. She was obnoxious and rude and told me to contact the office. After two days of follow up with the office and multiple hangups, the assistant seemed fed up and found my results.
Here is where this firm needs to improve significantly:
1. get CRM. They could not track their clients
2. get good IT support. They claim that their computers are always down
3. get communication training. They claim that everyone is rude and erratic and that’s why they treated me unprofessionally
4. BE ACCOUNTABLE