Moscow On The Hudson

I hate to do this. I do. But the last few orders left much to be desired.
There were missed items, there was disregard of special requests, and there have been no calls to clarify potential questions.
The invoices are unclear — just a printout of your order with vague markings.
There are no weigh-​ins on the deli sent — I have no idea if it’s 0.8 lbs or 1.2 lbs. unless I weigh myself, which is a hassle.
Before, they used to call to make sure they got it right. Not anymore.
This has been my last delivery order, I’m afraid. If I care to purchase from them again, I’ll likely go there. But, frankly, I’m far more likely to take my car from the garage and schlepp over to Fort Lee, Staten Island or Brighton.
A shame. They used to be very convenient for Manhattanites.
They’re ok as far as the product itself goes. But I do not recommend delivery. Not anymore, anyway — and I gave them the benefit of the doubt for the last 3 orders.
EDIT: Just noticed they charged me $ 8.99 for bacon that weighed in below 0.7 lbs (same price adverized on website for 1.5 lbs piece) AND they removed the «best before» part of the sticker. Judging by the lot number compared to same item from other store, a much later lot is best before 2÷20÷16. So safe to guess it’s best before tomorrow (if not yet expired). Disgusting.

If you’re thinking about coming here, or ordering from here, don’t, and take the R train to Queens instead. Its confusing to me how anyone could screw up Russian staples the way that this place does. I’m sitting here totally dumbfounded.
Yesterday, I placed an order for some of my favorite items for delivery (pickled cabbage, pickles, vinaigrette salad, Israeli salad, Russian cheese, Russian salami for hubby and some napoleon cake).
They don’t really give you a delivery time frame, so delivery could be anywhere between 5 p.m. and 9 p.m. The delivery guy could not find my office building (I’m in Metlife building. I don’t know if it could get any easier) and I spent about 30 minutes on the phone with him (at 9 p.m.!) and the management trying to coordinate me running out of the building in the cold to retrieve my order. I quickly got over that fiasco once my food order arrived packaged quite nicely.
Wow. The food is bad. Straight up bad. The pickled cabbage is literally inedible. It smells like garbage and tastes even worse. I have had pickled cabbage from various stores in Brooklyn and Queens, and never have I ever tasted anything as egregiously disgusting as this.
Their vinaigrette has beets, potatoes, kidney beans (?!?) and peas (???) in it and barely anything else. WHY deviate from a classic recipe?!? I don’t get it.
The «Israeli» salad was not an Israeli salad at all. I would have known that their version was different if they had an image of it on their website as they do most other items, but no, no luck there. I got some sort of eggplant mush and it tastes like mushed eggplant with mayonnaise…
All in all, I think their food is either made VERY wrong and/​or just really old and near rotten.
*full disclosure: I have yet to taste the pickles, the cold cuts or the napoleon *
Also, its REALLY expensive in comparison to other Russian stores.
I emailed them to inform them of the above, and shocker, no reply. Lets see if they remedy this situation, but something tells me I just flushed $ 60 down the toilet…

Drove from CT to stock up on fresh home made Russian food on a Saturday morning. They had a poor selection of salads and no cooked foods. They didn’t even have basic olivya salad. If they reorganized their canned goods section and moved some more stuff to the right of the store they could make room for more fresh Russian food. They had a good selection of meats and cheeses but there’s more to Russian food then that! I was disappointed. I got kielbasa under a pound and half a pound of cheese overpriced for total of fifteen bucks. I drove the extra distance to Brighton beach to stock up on the rest of what I was looking for… Russian Food!

Nice to have a store for Russian food in Manhattan and not have to go to Brooklyn or drive to NJ. This place is tiny so don’t expect something like Baza (Net Cost Market). Nonetheless, they have the staples. Meat, fish, caviar, desserts, chocolates, prepared foods. I came here specifically for blini (Russian crepes).
They accept credit cards with a $ 10 minimum.

Knowing this Russian store for years and have confidence in the quality of food I asked them to catered my birthday party. The owner Ludmila was incredibly accommodative and willing to discuss menu within my budget. I ordered different typical Russian food from assorted pickles to home made main course, which was stuffed cabbage and beef stroganoff. I would definitely recommend that place if you want to catered an event with some russian flavor

Nice store in the area with a large variety of Russian salted goods, salads, meats, cheeses, pastries, etc. I highly recommend the desserts, especially the napoleon and other crème-​filled pastries.

its one of the few stores in manhattan with Russian food, but the store desperately needs better organization of produce.

It had all the food I wanted to remind me of my semester abroad in Russia.

Ordered off their website last night for delivery. They called at 3pm (!) today and said they don’t deliver today. Kinda pathetic if you ask me, especially since there was no mention of a «no delivery» day on their website. No apologies, welcome to the customer service circa USSR… and all of this on Dec 31… Never again!

AMAZING! Delicious homemade food and reliable delivery. Courteous and friendly customer service. Thank you moscow on Hudson, I will definitely reorder.
Recommend!

Cool shop with tons of different Russian food, drinks, snacks, candy, etc. Staff was really friendly and helpful, especially given that we don’t speak Russian.

I cannot believe all these good reviews. Either these people are friends of the owner, didn’t stumble upon the horrendous «customer service», or simply never had good Russian food.
I tried giving this place several chances. I do have to say from what it looks like, it is clean. That’s about the only good thing going for it.
I tried their pastry — not fresh and have obviously been sitting there for a while. One commentator said their Napoleon was good. Are you kidding me?! Not in a million years! I would much rather take the long trek to, even, Brighton Beach, go into the first Russian deli, and I guarantee you their stuff will be 100 times better! And cheaper!
Speaking of the price; I realize being the only Russian place they have a monopoly and obviously no sense of shame. Some of their products are twice as much as you can get across the bridge. It is just mind-​boggling!
But let me get to the good part. The customer service. I have had the pleasure of dealing with 4 people there, 2 of which left me so angry that I just had to write this review. There is a young dark haired man who is so rude he shouldn’t even be near anywhere that caters to others. No pleasantries, just barking out answers and your total, while he speaks Russian to his coworker when you try to address him. Sorry, I am bothering you with my business.
The older woman (who looks like she can be his mother) really takes the cake. I once walked in on a very quiet evening, the doors were open mind you, and she greets me with a death stare. I asked if they are closing, and she honest to god, throws her hands in the air, lets out a groan, and practically yells at me that she won’t be serving me anything out of the display case if I need it nor will she cut anything for me either. (Neither of which I needed, but that is neither here nor there). I was so taken back that I simply walked out, and vowed never to return.
There are simply way too many better options even in this neighborhood to be dealing with nasty people that overcharge you. They should be ashamed of themselves!

Nice little shop with Russian and Eastern European specialities. Come to find out the owner is Armenian, and so is my wife so we hit it off right away. I spoke Russian and Armenian to her and she still didn’t discount me hehehe. It’s pretty pricey here FYI. The pastries are traditional and awesome.

Let us behold Moscow On The Hudson’s napoleon. For $ 2.99, you get a nice, thick slab — I mean slice — of this delightful French pastry. The alternating layers of flaky, crispy, puff pastry rest atop beds of luscious, sweet (but not too sweet) custard. Yum. What’s not to like?

This is such a cute cozy ethnic grocery store. I went in and discovered all kinds of Russian desserts, cookies, chocolates, herring, cheese, milk and almost everything you could think of as Russian.
We sampled their kielbasa, cheese, pickles and pickled tomato and they are delicious! The kielbasa is smoky and dense.
I also bought some of the chocolate truffles and they are inexpensive and very good.
Would like to come back and try their cakes and pastries!

This place is so cool and random. A little deli completely devoted to Russian food, snacks and kitch in Washington Heights? Sure, why not!
I travelled to Russia a few years ago and had… Mixed reviews. The food sure was interesting (they love dill!) and the accommodations… Strange.
I randomly stopped by the other day for a pastry and ended up with a huge cookie (see photo).
This thing is crunchy on the outside, yet soft on the inside. It’s studded with nuts and sandwiched between the two layers is a creamy mousse of unknown flavor. It took me about two days to finish and landed me in a sugar coma.
Will I return? Well I’m moving, so probably not.

A veritable oasis of Russian food in Manhattan. This is the kind of place my mom and I would shop at back in Northeast Philadelphia. You can get everything here:
kielbasa
white cheese
Kiev bakery
kvass
all kinds of pickled goods
Baltika
cured fish
beet salad
And so much more

Great assortment of Russian and other European goods. They have meats, cheeses and a good variety of sweets and pastries. The guys who work there are really cool and laid back. I will definitely come back there and spend more time trying out the candies and sweets.

This small shop has everything you could possibly want plus the staff is remarkably friendly and knowledgeable. Amazingly, there is no pressure or sales pitch. They know they stock the best and their products speak for themselves.
The kielbasa here is actually better than any other place we’ve purchased it within a 100 mile radius.
But I have to admit when it comes to desserts and chocolates you can’t beat this place for selections, service or price. The Belgium cookie tins are amazing as are the selections of Russian chocolate boxes and the chocolate stocking stuffers are too much fun to pass up.
Plus, as I already stated, the staff is amazing.

Don’t be fooled by Moscow on the Hudson’s size. The tiny Store That Could packs in all of The Motherland’s essentials. My personal shopping list usually includes:
1) sushki (donut-​like tea cookies),
2) «Sherbet» (halva-​esque hardened, sticky, dense paste with nuts and raisins),
3) Borodinsky (black) bread,
4) «Rossiski» cheese,
5) pork loin salami,
6) beef/​lamb pelmeni (dumplings),
7) beef blitzes (crepes),
8) pecan baklava,
9) Viola cheese spread and, last but not least,
10) Korovki (caramel) candies.
MotH has phenomenal cheese, salami and fish selections. Its tightly-​packed shelves also offer a large variety of honeys, jams, grains, juices, cakes and chocolate. (Additional note: My parents are huge fans of their Kefir and pickles (ingested separately, mehopes).)
And if you’re feeling overwhelmed by all of the choices, just ask the jovial lady behind the counter for a suggestion. She’s always happy to help.