Morton Williams

This MW has a problem with accurate pricing. Customers should not have to double check receipts to ensure the prices charged are the same as the prices on the shelves. But time after time I have found upon paying that the prices are HIGHER than what is labelled on the shelf. And then, of course, processing a refund TAKES forever. BEWARE OF THIS PLACE!
There should be laws in New York like in other places that if a price scans for higher than is labelled on the shelf, the customer gets the item for FREE. That would fix things.

The staff you encounter one on one is really friendly, but apparently their management team has major issues with accurate and/​or fair pricing. About half the produce has no listed price at all, and waaaaay too often, the stuff that does have a price listed rings up differently. Always more. Sometimes much more. Sometimes DOUBLE OR TRIPLE. Always – always – check the screen before swiping your card.
Good news: the chicken and lamb are reasonably-​priced for the area, along with stuff like canned diced tomatoes, beans, and certain sauces. (I hesitate to say that, for fear they will decide to gouge or create surprise «ring-​up errors» on these items, too…)
Tonight, I needed a can of ground pepper. You know what they wanted for the generic brand? $ 10.99. For actual real. On planet earth.
I declined. It was $ 1.99 next door at CVS.

The workers & manager at this grocery store are completely incompetent. DO NOT GO HERE. I needed to ask 4 different workers for an item and NONE OF THEM knew where to look. After becoming frustrated, I asked to speak with a manager. The manager could give less than TWO FUCKS. She barely looked at me or spoke to me and walked to where she THOUGHT the item would be. It happened to be hidden there and she she mumbles under her breath «Oh it’s right there» and then begins to walk away without even showing me where it was. These people should be fired! Especially the manager. GOOD LUCK. It’s worth your while to walk down to Whole Foods.

I come to this grocery store a lot because of its convenience. Unfortunately, it’s never a pleasant trip. The staff at this establishment are down right rude. Never do you hear «hi how are you» or «have a great day» and since its in my nature to say those things I experience silence whenever I do. Miserable experience … Time to find a new grocery store. Haven’t been created by a friendly staff member and I’ve been going for months.

i know what the real estate prices are in area and understand higher prices but WOW this place charges like room service at The Plaza!!!
Well stocked, super clean, for the size of the place it has a great selection.
What sucks is that you can see it is a Shop Rite franchise and just 2 miles away in NJ things are fresher, a LOT cheaper and the selection is outstanding!!! This place is GREAT at 1am in the morning or in a pinch. for family shopping or large orders, i suggest other venues…

This store has a PROBLEM with correct price labeling. But don’t bring that to their attention — the cashier will just roll her eyes at you.
For the same price, you can buy your groceries two blocks away at Whole Foods and get a happy shopping experience and premium food. Or, for basic staples, one could to three blocks northwest to Western Beef on 11^th Avenue and 63^rd Street.
With Whole Foods at Columbus Circle and Western Beef on 11^th Ave, there is literally no reason to patronize this store.
Seriously, don’t shop here.

I love this store. The people who work here are very helpful.

Great place to buy groceries for a low price. I used to go to whole foods close by, but it’s too expensive. MWs has almost the same stuff for much less in price.

** Shoppers/​Buyers Beware **
Every time I get anything from the Deli I end up with a BAD CASE OF STOMACH FLU. I doubted it in the first place but was sure when I decided to experiment and not eat anything that day except for their salads.
Note to Health Department: PLEASE Check this place out — I highly doubt that this establishment adheres to an «A» rating standard.

The positive things I can say about this Morton Williams are that it is near my apartment and consistent (ly bad). The cashiers are consistently unfriendly, the perishable items are consistently almost-​out-​of-​date (which means you have to check dates on food here), the produce selection is consistently small and mediocre, and so forth. They have most commonly-​desired grocery items but you should not expect them to have anything particularly niche or uncommon. Oh, and it’s not any cheaper than Whole Foods. At least you know what you’re going to get.
Sadly, I will continue to shop here when I realize I’m out of [insert item I need within the next 24 hours], because it’s right here.

It’s establishments like this one that make me wish there was a 0 star option on Unilocal.I used to live above a super-​gross Gristedes in Chelsea. These days I long for that dump. That’s what this place has driven me to.
Incredibly narrow aisles that make maneuvering with a stroller absolutely impossible. Not a single organic fruit or vegetable in the entire place and worst of all, they pump the most foul and disgusting thick blue smoke out of their storefront vents at all hours. I cross to the east side of 9^th Avenue just to avoid walking through that toxic cloud of grossness. I hate this store’s guts.

I had some trouble finding things in this supermarket. The placement of items isn’t exactly intuitive. Specifically, I had to go on a scavenger hunt to find some cold drinks. It took way longer to find them than it should have.
The prices were good, especially for NYC. You may not know it at first glance though since a lot of items are not labeled very well.
I’m glad I do not come here regularly, but it worked in a pinch.

My friend — according to her (in case I have to say that to avoid a lawsuit) — had her ATM and pin # stolen by a cashier, unbeknownst to her. $ 1000 was later withdrawn from an ATM, and there were taxi and other charges.
Granted, this friend was careless in ways I won’t go into here, but let’s just say the average employee here is of a level of… well– it’s Morton Williams, not Williams-​Sonoma, m’kRRRR?
Normal un-​organic non-​foofoo grocery store with the usual products. Good selection of beers. Pay cash.

They have all the staples, AND convenient location … but in the vicinity of Whole Foods (in Time Warner Center) hard to measure up …

3.5 stars.
What I like about this location is this location!
They are also ALWAYS OPEN! They stayed open during Sandy, Nemo, before and after. Loved that and since it is close by, it’s really nice.
It’s an OK store with some things that are great and they have a decent deli. Decent produce. I go here when other places aren’t open or I am nearby and need something fast.
It’s ok… not great and certainly not horrible!

This is a no thrills neighborhood grocery. It’s always nicely stocked, the meat is always fresh, there’s a good selection of juices and yogurts and cooked food. There is fresh produce, cooked foods, roasted chickens, pre-​made salads, a deli, a beer selection that’s pretty big. They have an aisle of fresh bread an bagels.
This place was open immediately after Hurricane Sandy and had fresh food when Wholefoods was letting in 20 people at a time while a long line was waiting. Sure, you’re not likely to find the vegan food aisle or kimchi in here, but this place is reliable.
Over thanksgiving and Christmas they offered deals on free Turkeys if you spent over 150 dollars. They did free deliveries for people who ordered over a certain amount. I saw old ladies buy about 300 dollars of groceries and the staff was prepping it all for delivery.

I will NEVER go to this store again after my experience there today… I wish I could give this place zero stars.
I have come in here almost five times a week for almost five years as it’s near my work. I’m a regular customer. The people at the deli counter know my order before I even say it. Today, Today, right about 4:41pm, an older gray-​haired short Hispanic guy with round glasses who may be the manager (he doesn’t wear a name tag or uniform, and I’ve never seen him do anything but scowl at people — who knows who he is or what he does) physically put himself between me and the exit — after I paid for my merchandise, and loudly demanded that I empty my pockets. I’m a regular customer, and a professional. I have three degrees and wear a suit. I showed him that my pocket had my phone in it, and just looked at him like «what the hell?» and after kind of standing there considering this for a minute he says, «Okay, you can leave.» What the hell is this about?
I will NEVER go to this store again — because that’s bullshit. And I will tell anyone and everyone to NEVER go to ANY Morton Williams, because as far as I can tell, not only are the prices high and the lines long and half the staff useless — but apparently they’re managed and/​or run by assholes who apparently feel as though they can profile people, even regulars, on a racial basis. Not cool MW. I hope you lose a LOT of business over this. I plan on telling everyone who’ll listen that this is the kind of store that you run.

Meh. I have experienced better.
I think that sums up this Morton Williams location and the chain in general. It isn’t gross or messy, it is just kind of hack, with very little selection or quality and it is still expensive. This 9^th Ave location is really odd. The layout is bad. There are a couple of long aisles with everything sort of running together, and then there is a produce room — as in you walk through a little doorway off to the left and enter a room of just produce. I have never seen anything like it. The quality of the produce is not very good and the meat department is pretty lame, too. I could deal with all of this if the prices were low, sort of like Western Beef, but the prices are not low.
The service is barely ok. When I was checking out, the two cashiers and the front end supervisor were all chatting away as the cashiers rang up customers. The supervisor was not really leading by example, or maybe she was — in a bad way — as she was slouching in a chair chatting with the cashiers.
In comparison, I do most of my shopping at D’Agostino a few blocks away because the selection and quality of food is much better, the prices are the same and the service is much better than Morton Williams.

Working in Columbus Circle for five forsaken years is an indifference for limited choices of food eateries and restaurants. I have always patronized the counterpart 57^th Street location without knowledge of this Ninth Avenue location’s existence.
This location is on the smaller size yet much cleaner and brighter with ample lighting. The dead-​end aisle corners are the Morton Williams (or Morgan Freeman’s) signature layout supermarket design.

Before moving just a few blocks North, I visited here a few times over the years — mostly after 11 or 12pm when other grocery stores are closed, because this Morton Williams has a good selection of tasty prepared foods and a nice variety cold beers, both at more than decent prices — I’d take something to eat and drink over to a friend’s house and we’d catch up with one another.
Now, I’m here pretty much two or three times a week — because I don’t keep alcohol in the house, and they have a couple exceptional beers at ridiculously low prices — I go whenever I need a fill-​up… I’ve found their groceries offering to be fine, nothing special, just fine — for me this is a good place for beer.
What I like most about this place (other than the beer) are the people working behind the cash-​registers — they’re always making jokes back and forth with one another (yet somehow NOT lagging behind in their work) and they’re extremely conversational with customers (but never annoyingly so).