Moonflower Healing Arts

I interviewed Michelle and loved the fact that she offers doula services, acupuncture and herbal medicine. I would have used her for all of these services, had she not been so darn expensive.
I ended up using Michelle for acupuncture and herbal medicine. We set the date for acupuncture as I was quickly nearing my due date (acupuncture can move things along so that you can still birth naturally.) The day that my acupuncture session was scheduled I was feeling a little funny but that’s every day when your 40 weeks along. As I was getting ready to go, I got very dizzy and started seeing spots, after sitting down for fifteen minutes or so, the dizziness and spots hadn’t faded. I did not trust that I would be able to safely get myself to and from the session (even by cab), so I left Michelle a voicemail and an e-​mail apologizing/​asking to reschedule.
About 40 minutes after the time my appointment was scheduled for, I received a rather aggressive return phone call from Michelle. She indicated that she had a cancellation policy, which she’d never communicated to me, and told me I would have to pay for the session ($ 175). What’s worse is the way she talked to me, as though I’d maliciously planned to stand her up all along. I explained that I was 40 weeks pregnant and got extremely dizzy, I didn’t think risking my safety to travel to an acupuncture appointment was very smart. I apologized even though I was offended by her rude and aggressive behavior. And she continued on, explaining that many others were turned away for this appointment time.
Michelle and I ended up splitting the missed acupuncture session, which I still think is a tad ridiculous. Especially because I was paying her for hundreds of dollars in herbal medicine treatments. (And again, when we did the interview and set the acupuncture session, she did not tell me about her cancellation policy. Additionally, she caters to pregnant women and I feel that a certain amount of empathy should be used when dealing with this demographic — what if I’d gone into labor? Would that be a valid excuse?)
I was grateful that I didn’t choose her as my doula. I felt like she was more money motivated than practicing her craft to help women bring life into the world.