Mobile Health

Just the worst! The staff here needs to go through costumer service training. They need to improve their system first of all. I came here to get Tb testing as a job requirement. When I returned for the reading 2 days later the nurse simply looked at my arm and told me ‘okay you can go have a nice day’. She did not even explain the results! When I asked what was going on she just replied casually, ‘well it’s negative you can leave now’ I expected a paperwork of the result but she told me to return again on Monday it sucks! I should have gone to CVS or Rite-​aid! Also the staff here are so loud and you can hear them cussin at each other (even though they just joke around but still not the right venue) The nurse (who did the reading) on duty at the reception (around 10:00a) was also being rude! I had to stay for a while at the wait area to pull directions on my phone but she rudely interrupted ‘you know you can leave right?’ New Yorkers don’t go to this place!

Absolutely the worst medical visit I have ever experienced in my life living in NY. I was sent here for a pre-​employment physical check up, drug screen and PPD for my new job. I made an appointment for 10:30am but apparently, appointments don’t mean anything to this facility. I wasn’t called to have my vitals taken (height, weight and BP) until 90 minutes later then directed outside to wait for another 30 min to be called for a drug screen. I didn’t get to see my «doctor» until two hours from my scheduled appointment.
Let’s talk about the staff– they’re completely lifeless and obnoxious. A little bedside manner and customer service goes a long way in making the visit more pleasant but everyone in the facility did not care. They worked like assembly workers trying to get the patients in and out as quickly as possible yet still manage to do a horrific job at it.
«Doctor» — I wished I knew her name because she didn’t even bother introducing herself. She was a 60 year old female, short stature and I believe of Eastern European ancestry. My physical was no more than 2 minutes which consisted her using her uncleaned stethoscope lightly listening my heart and lung sounds. I’m a Registered Nurse and even I make more thorough assessments on my patients.
Front desk — I requested to sign a medical release so I can obtain a copy of my results but instead of a simple answer, I was given a flier and told «read it.» Never in my lifetime I was more upset at medical visit. First facility ever that makes you write a medical release and MAIL it in and pay them to give you a copy when you’re at their facility already. UNBELIEVABLE.
Stay away from this place if you can unless you’re uninsured and your agency is paying for it– I would never ever recommend anyone coming here.

Horrible, horrible. The worst experience ever. I went there referred by my per-​diem employer for drug screen and PPD testing. I had an appointment and spent 3 hrs total. rude employees, very unorganized. Please never send your employees to this place there are better alternatives for your money.

Do not use this service ever, unless you like the dmv! This place is just as packed, just as crazy and confusing. This place has an average wait time of an hour. I am standing here now writing this review with about 150 people jam packed in the lobby. Appointments don’t mean anything here. Just don’t use this place ever. Just don’t.
Plus side at least the front desk staff are friendly even though they are clearly over work.

I was at Mobile Health in midtown Manhattan for a pre-​employment physical last Friday 8÷8÷14. As a physician, I told the phlebotomist to avoid going in the same vein in my left arm where I had another venipuncture 2 days prior. She disregarded my comment and went for the same vein just 1 – 2 mm away from the previous puncture site. I offered to hold pressure immediately after she drew blood but she told me she did not need help. As I sat in the waiting room, my arm began to feel tight and sore. I developed a large hematoma. I approached her for a warm compress and was given the cold shoulder. She blamed me for not offering my other arm, despite the fact there are multiple other options within the same arm for veins. She said, «just hold pressure» without any sign of remorse. It’s been 3 days and I now have a bruise extending up and down from my antecubital fossa and around to my elbow. A waitress saw my arm at a restaurant today and exclaimed, «what happened to your arm!!!» My arm muscles are sore, and my skin is discolored. I have never had a hematoma after a venipuncture in the 12 years of relatively frequent blood draws in the medical field. Aside from enduring the long wait time and the rudeness of the technicians working at this site, you are in for very poor phlebotomy service at this site!

I was referred to this location from a staffing agency. I have no insurance and needed a physical and TB test done. Total cost for the 2 was $ 80.
I came with no appointment and waited about an hour or so to be seen. The doctors definitely have no interest in getting to know you. They have no facial expression and just in and out with the patients. They do not fill out any forms given from employers, and you have to go back within a few days to pick up the physical form that they provide. I was seen on Wednesday and went back on Friday to get my TB results read, and they told me to come back Monday for my paperwork. When I went back to get my results read and pick up the form, I just had to go straight to the front desk and they’ll help you right away. You get to skip the waiting part for those.
I only recommend this place if it’s your last resort and you have the money to pay for their services. Also, schedule an appointment in advance so you wouldn’t have to wait as long as I did.

I came here to get tests for a per diem job.
It felt like an assembly line. They did the job as quickly as they could. The workers haven’t any personality while doing their job & can’t even manage to smile.
Not a good look. It is important to be SOMEWHAT friendly when working in the healthcare field. A little bit of bedside manner goes a long way…
Only person who was amazing? The phlebotomist. 2^nd person ever to draw my blood with no pain. And she was at least a bit sociable compared to everyone else.
At least the facilities were presentable & clean.