Mina’s Green Cleaning

I tried this service a few months back do to a recommendation of a friend. Unfortunately the individuals who serviced my home were not the same friendly yet well put-​together individuals my friend spoke so well of. For starters the name of the gentlemen were I believe Corey and Salwin, from the moment they began to unload their cleaning products, there was chatting and all kinds of profanity being discussed. At some point I came in the kitchen where they both seemed to be looking through a cell phone for some kind of media. As ends result, the kitchen just looked as someone used a dirty rag on all reflective glass and my stovetop was not wiped nor was my microwave cleaned properly. As for the rest of my apartment, there was dust in obvious areas and the bathroom tub remained untouched. For what these guys are worth on an hourly basis, I don’t think they are to par. If you decide on using Mina’s hopefully you will have better luck than me and you’ll get the guys my friend got I believe their names are Franklin and Kyle.

Unlike the other reviewer, I was able to get through and speak to a professional-​sounding person right away. My voucher was expiring, and he set me up for an appointment, he needed about a week’s advance but that was totally fine with me. He explained to me that they would come with their own products but we had to have our own vacuum and other cleaning supplies (brooms, gloves). We had our cleaning today, and the two-​person team arrived on time, and did a thorough job. It was like a layer of dust was taken off the entire apartment. I don’t think I could afford a regular (weekly) service with Mina’s but would definitely consider them in the future.

I got a LivingSocial voucher for Mina’s. I tried calling no less than 5 times. I never got a real person, just an answering machine. I left voicemails 3 times. I then filled out the reservation system on their website a few times. I never got a response from them… I finally got a refund from LivingSocial after calling and explaining the problem. LivingSocial tells me they are redeeming vouchers, but they have been ignoring my requests…