Michael Kors

Amazing service. I had to make a complicated exchange for a gift I received and the staff here was so unbelievably helpful. They were also extremely polite, professional and courteous. One of the staff members was at the end of her shift but stayed an extra 25 minutes, looking up jewelry items in their catalogues and pricing them for me. So happy with my purchase and experience!

This is a two level Michael Kors store and it looks very nice with the latest handbags on one side and a slideshow screen in the back. Be sure to stop by their lower level for more products. Their nail polishes are $ 18 each with a nice golden top. I didn’t get to try it at their store when they were promoting it with an in-​store manicurist because they kept slipping in people before me who had «appointments» and such — when it was clearly stated that it would be first come, first serve… in any case, it could have been more organized.

Great clothing selection. Not as many smaller accessory or jewelry options but plenty of purses and clothing. Shoe selection is pretty good too. Two stories
Only one employee wasn’t very helpful. mi asked where to locate something and she just pointed towards it. Most others were very friendly while I tried on clothes and looked for a different color and style or bag.
Shop location is convenient to Barney’s!

I have to admit, shopping for women acessories is not one of my strong suites. However, the staff in this store knew what they were doing. They put together a handbag, matching wallet and few other items that my wife favored. I tip my hat to you ladies, thank you for making me look brilliant.

A store with product I like… it was clean and had a large variety of merchandise.
The employees were helpful… i will reutrn if i need/​want something.

I love this Michael Kors because they usually have everything you want. I miss my two sales associates Ashley and Rebecca who are no longer there. But I can say it is definitely beneficial to develop a relationship with an associate in that store as they will make sure you get the items that you want even if they have to deliver it to you. I have to say that some of the other sales associates are bit snobbish and only cater those they think «have money». But like I said find one good associate, get his/​her card and keep the relationship going. It pays, trust me.

I noticed the not so enthused reviews from fellow Unilocalers before i went in… the purpose for my visit wasn’t even to buy anything, just to get my watch adjusted so it would fit my wrist. I was a little worried that the staff would give me ‘tude and i would just leave the store feeling like poo
but that didn’t happen! The staff was actually really nice, especially the young lady who took care of me! She was very professional, telling me approximately how long it would take and told me that I should just take a seat while she got my watch worked on. The watch was ready in about 5 minutes, just as she said.
quick and painless!

Let’s not review this for bags because any Michael Kors shop would therefore get 5 stars from every Unilocaler out there. The staff is so rude it’s completely unacceptable for the location and the money their customers shell out. The salesperson brought my bag out that I wanted to see and I said I’d be back in a moment because I had to call to make sure it’s the right one and he looked at me like I singlehandedly slaughtered his pet cat. I came back and bought it but wow was he not enthused to see us. Later that week, I went to dinner with family and my cousin says, «I went to Michael Kors and WOW what assholes, I told all my girls to skip it when they’re in the area.» Not the kind of reputation you want to have.

I like the selection of products but the staff definitely judge you before they serve you. I dress pretty casual that day and definitely got a different type of service compare to other customers. They werent mean or anything, but definitely wasn’t as enthusiastic as they treated other people, as if I was just window shopping. I did ended up buying a bag.

Wow, bags, bags… and more bags.
One of my favorite stores on 5^th ave … I always fall in love with a different hobo everytime I come here. Great staff, and the store is immaculate.