Michael Chang, DDS

I never thought I’d write a Unilocal review to recommend a dentist but I’ve really enjoyed both experiences I’ve had. I first came to Dr. Chang because it fit within my insurance but now I will continue to go back even after switching insurance companies. Easy to schedule, you deal with him directly, and the teeth cleaning experience is as pleasant as it can be. ¹⁰⁄₁₀ will go here so long as I live in NYC.

I came to this dentist b. c it was a provider with my Insurance Delta Dental. When I get to the office, the receptionist said that I was no longer part of my plan. Funny I thought, I never had a issue before this. My previous dentist had no issues whatsoever. This is where it got ugly.
Instead of working WITH me to figure out what the issue was, Michael Chang the dentist was rude and quite simply an idiot. He even dared to question whether I actually had insurance, and even mentioned paying out of pocket as an option. Why would you mention paying out of pocket to a customer when the customer has insurance?
Needless to say I left the office after his moronic suggestion. Will never go back and support a clueless business. As the other Unilocaler mentioned, this business doesn’t understand how to navigate through insurance issues and has no customer service concept.

Dr. Chang is the Dentist I’ve always needed. Super professional, well trained, and talented. Can’t say enough good things about the excellent service he’s provided me.

Fantastic! I had a very comfortable experience. Dr. Chang was exceptionally thorough and gentle in my checkup, and not only that, but I’d just moved to the city, and Dr. Chang somehow made me feel right at home again. I’m not sure about the other older negative reviews here… But Dr. Chang certainly didn’t push any treatments on me, but rather gave me some fantastic pointers on where I could be improving my gum health, walked me through my X-​rays and took extra time to point out any potential future problems, etc. I’d highly recommend this dentist to anyone looking for a kind, experienced practitioner in the city.

I’ve been with Dr. Chang for about 2 years now I’m very happy with him! He is very thorough, knowledgable, precise… he does his job very well, he’s fast, and it’s comfortable. He sends nice cards for some holidays which I kinda liked. He’s very gentle (both with your teeth and in character) and friendly — I’ve had some great talk with him in the past and he’s definitely open to conversation. He speaks directly on the subject of teeth in order to do his job as fast and as well as possible. He is the most able and affordable dentist I have had.

I’ve been going to Dr. Chang for more than 2 years now and he’s made the dentist experience great. I’ve had numerous check-​ups/​cleanings and a filling and they all went really well and painless. He is very gentle but does a phenomeal job cleaning and he has your comfort in mind as he is completing the job. I’ve recommended him to friends and will continue to do so. It’s a smaller office but he has all of the state of art equipment and the job is done professionally. You get the feeling walking in there that he very much cares for each of his patients.

My teeth and gums have never been in worser shape since going here. I came in for a cleaning and Chang said I needed a filling. I had the filling done, months later it was still bleeding. He told me I needed a deeper cleaning for $ 300 out of my pocket, the rest was covered by insurance. The first time I had a cleaning, I didn’t pay my copay till months later ($ 50.) I told them I would pay the next day after my filling because of my credit card. They called my phone 10 times and hounded on me paying them. I felt like I was cheated with infected gums and teeth in the end. Do not go here!

I had a good experience with Dr. Chang. I had a filling come loose and was desperately calling around for someone who could see me the same day. He got me in and I liked the way he worked. The original filling took about 15 minutes at my other dentist, which I’m guessing had something to do with it falling out 3 years later. Dr. Chang worked and worked to get it perfect, checking my bite several times to make sure it was done right. Before doing the work, he showed me my x-​rays on a cool little screen right on the chair, and patiently explained to me the worst-​case scenario based on what he could see. My only complaint is that he is so soft-​spoken that I had to ask him to repeat himself a number of times. This may be why I ended up with the more expensive white filling (which I may have chosen if given the options anyway). It’s possible he said something about it and, since I had already asked him to repeat himself multiple times, I didn’t want to ask again. But overall I’m very satisfied. I’m going back for a cleaning soon and will update my review after that. My last cleaning elsewhere was performed by a sadistic hygienist (and this is coming from someone with no dental anxiety), so I’m hoping this one is much better.

My wife and I have been going to Dr. Chang for over 3 years and he has been a great dentist. He gets right to the point, gets us out quickly, and does so with the highest service levels. Highly recommend Dr. Chang!

I have used him for ten years and have always found him to be fair, attentive and employe the highest quality staff. He is not a talkative man but is actually serious and thoughtful and quite intelligent when engaged.

I wish I had read other reviews before going to Dr. Chang. I have never felt so poorly treated by a doctor! He was rude and unaccommodating and didn’t listen to me at all. I have been to a lot of dentists (having awful teeth as I do) and no one has ever dismissed my concerns or made me feel so stupid. He shouldn’t be practicing at all. his receptionist, however, I found to be very nice and cordial. I will not be going back and wish I hadn’t paid for what I paid for in the first place.

Dear Neighbor,
A word to the wise! Take your teeth elsewhere for treatment.
Avoid this dentist, there are many qualified and personable dentists in New York City, why settle for Dr. Michael Chang.
1. He is not a communicator. I, personally, like to know what I am being treated for, how it will be done, in what time frame etc…
2. Dr. Michael Chang works without a dental hygienist. He uses his untrained telephone receptionist to serve as his assistant and she is about as gentle as Attila the Hun. I can understand Dr. Chang wanting to economize in these difficult times however, his assistant has no right to be handling dental equipment and/​or getting anywhere near your teeth.
If a telephone call comes into the office, they have to stop what they’re doing so that his receptionist can resume her real duties, answering the phone, making appointments etc… If the door bell rings, again she leaves his side and all activity stops. She then returns to his side holding dental equipment etc… without so much as washing her hands.
3. Dr. Chang acts mysteriously in terms of determining if and when he will perform the dental services. In my case, I am covered by a widely accepted dental insurance plan however, Dr. Chang insists on waiting unreasonable amounts of time to ensure that the insurance coverage is active. At fierst, I thought that Dr. Chang was being cautious, only to realize later that he is merely disorganized and unprofessional.
4. 1 800 DENTIST has dropped Dr. Micahel Chang from its list.
I hope this is helpful.