My family and I were looking for something special for our mom’s 60th birthday and Shivani and Mercury Jewels definitely came through! Shivani was very helpful, she took the time to understand what kind of piece we were looking for and walked us through the entire process. Great prices, knowledgeable and friendly people. Highly recommended and would definitely do business with them again!
Aman S.
Classificação do local: 5 New York, NY
While in search of an engagement ring, I was given Gaurav’s contact information from a trusted friend. Working with Gaurav on the project of selecting an engagement ring was truly a blessing. He is a gem of a guy, with the patience of a saint and willingness to help in anyway possible. From day one, he was willing to guide me with selecting the various specs and qualities that go into choosing the diamond. The ring setting I had in mind was available but very expensive. We worked with a ring designer to create a 3D digital model of the ring which was in turn 3D printed in wax. After this, the ring was created and turned out better than I could have ever expected(better than the ring it was modeled off of), at a much more affordable cost. I am writing this review a few weeks after my proposal, and I can happily say my fiancé could not have dreamt of a better ring! Thanks to Gaurav, and his hard work, this all was possible. If I had to go through the process again, I would select Gaurav in a heart beat. Thanks again for all the help Gaurav. We will be reaching out soon to select wedding bands!
Vish P.
Classificação do local: 5 Manhattan, NY
I came with my sister to custom make a wedding band for her engagement ring and it was perfect. They are knowledgable, great customer service and delivered the custom band just they way we wanted it.
Jacqueline H.
Classificação do local: 5 Manhattan, NY
My husband learned of Mercury Jewels and Gaurav through a friend so he knew it would be a professional and thorough process for my engagement ring. What he didn’t know was that Gaurav would exceed all expectations, so much so that we went with Mercury Jewels for our wedding bands too! The service was top notch, all the rings were polished before the wedding. We were even able to meet at times and locations convenient to us. Gaurav talked us through all the possible options for wedding bands, offering his opinion and even showing us his own wedding band in the process. It was just a very honest, relaxed, easy experience which was super refreshing given the wedding planning process!
Sara O.
Classificação do local: 5 Pompano Beach, FL
I recently visited Mercury Jewels because I needed a repair and cleaning for my ring. Gaurav was so helpful and quick about getting the repair and cleaning done. The ring looks brand new and I could not be happier with the speedy and helpful service. Highly recommend this place to everyone!!!
Umair J.
Classificação do local: 5 Forest Hills, NY
Gaurav and Shivani are two of the most straightforward businesspeople I have worked with. If you want high quality custom made jewelry then look no further. They will take great care to make sure that you are getting exactly what you want and within your budget. They are open and honest throughout the entire process! They have definitely made me a customer for life. In the midst of all the crooks in the diamond district, Mercury Jewels sets itself apart.
Ryan J.
Classificação do local: 5 Bellerose, NY
I typically don’t write reviews and I have to say Gaurav of Mercury Jewelers is an upfront and genuine nice guy. I went to him about a year ago and was blown away about how honest he was about pricing. He has a lot a patience and is a no pressure type of person. He will do everything possible to get you the best possible diamond for your budget. I recommended many of my friends to him and all of them had very different budgets. All of them had basically similar feelings and were happy with their purchases. He is a class-act and I will continue to send him people. There are a few people you can honestly trust in the diamond industry. So many of them are trying to give you poor quality diamonds or rip you off but Gaurav is unlike others. Most importantly my wife is still blown away by the ring how it continues to shine.
Dawei Q.
Classificação do local: 5 Echo Park, Los Angeles, CA
Gaurav was highly recommended from a trusting friend who recently got engaged. So I thought I’d check it. Turns our my buddy was right, Gaurav was easy to talk to and was extremely available to chat at any time of day/night. I live in California so it was no walk in the park for Gaurav to work with me. I gave my specifications and pictures of my ring(designed on blue nile) to him and he worked to ensure that I got what I was looking for. I flew into to NYC for the weekend to try and get the ring made that very weekend. Unfortunately the ring took a bit longer to make so he shipped the finished product(insured) to me at my work office in Cali. He assured me that if anything were to happen he would replace the ring. The transaction went extremely smooth. Hence. I got engaged! My fiancé loved the ring. However, the ring was a little big and over time it became really uncomfortable. My fiancé was not 100% satisfied. I called Gaurav and he simply asked for me to send it back to him(insured) and he got the ring all fixed up and sent back in less than a week. Now my fiancé is a happy camper and so am I. And so the story goes…
Jay P.
Classificação do local: 5 Westbury, NY
I found Mercury Jewels when I was browsing Unilocal for a jeweler in New York City. I was looking to get a diamond necklace for my Mother in time for her Birthday and saw that they had some amazing reviews. I contacted them through the e-mail on their website and I received a response within an hour! In no time, I had already spoken to someone on the phone and set up an appointment to come in and check out some options. I expressed that I was on a tight schedule and needed something in a matter of days, which was no problem for them. I was able to get a beautiful diamond necklace for my mother well within my budget and now I know where I will be going for my future engagement ring. Thank you Gaurav and Shivani for creating the perfect gift! My mother loved the necklace.
Anna N.
Classificação do local: 5 Marietta, GA
Gaurav’s outgoing and honest approach to business made wedding ring shopping one of my most effortless and enjoyable wedding tasks! My husband had bought my beautiful engagement ring from Gaurav and assured me that we would not have to look beyond Mercury Jewels for a wedding band and he was right! Gaurav’s expertise and experience was evident and I was happy to note the ring was ready for pick-up on schedule! Thanks for a great shopping experience Gaurav! Cheers!
Mohtasham K.
Classificação do local: 5 East Elmhurst, NY
Gaurav was recommended by a friend and I have to say that my experience was nothing short of excellent. Gaurav was easy to talk to and worked well within my budget for the best ring possible. I will be reaching out to him for the wedding bands.
Mary J.
Classificação do local: 5 Mineola, NY
Just go straight to Shivani! After my husband told me about his experience working with Shivani on my engagement ring, we turned to her for our wedding bands. From the start she was forward, honest and just made the whole process easy and fun. I love, love, love rose gold and she helped incorporate that feature into both our rings. She actually listened to what we had to say! I’m looking into studs and already know I will be turning to her for it.
Jossy T.
Classificação do local: 5 Manhattan, NY
Gaurav and Shivani were the consummate professionals. I approached them in February at the recommendation of a mutual business partner. I was targeting a March proposal with little to no understanding of the diamond space. we conducted several in person meetings over the next month. They took great care and patience in learning about my requirements, budget constraints and soon-to-be fiancé. They constantly followed up and yet never came off as pushy or «sales-y». They earned my trust such that they guided me through the actual proposal itself!!! I would highly recommend Mercury Jewels for all your jewelry needs.
Nick B.
Classificação do local: 5 New York, NY
Gaurav was super helpful and transparent throughout the whole process of buying a pair of diamond studs. His insights were very helpful and appreciated since I knew nothing about diamonds or the buying process. Furthermore, he was very flexible about meeting times and the finished product looks amazing! Thanks for all the help!
Justin V.
Classificação do local: 5 Long Beach, NY
Gaurav helped me so much to pick the best diamond and setting for the budget that I had. He was able to find a great diamond that my fiancé loved! Overall a great guy to work with who cares about every single customer that he has! Many of my friends have come here and every single one of their rings look great!
Brit G.
Classificação do local: 5 Boca Raton, FL
I could not be happier with the service Gaurav provided at Mercury Jewels. Gaurav exceeded our expectations with the engagement ring! My boyfriend proposed to me on the Brooklyn Bridge a year from when we first went to look at engagement rings with Gaurav. The whole experience with Gaurav at Mercury Jewels was amazing and we are so happy with the diamond! I look forward to getting our wedding bands from there in the near future!!!
Chripa J.
Classificação do local: 5 New Hyde Park, NY
Mercury Jewels is a place where you will get the true value for your money from people who will truly listen to your needs. I went to Shivani for my wedding bands and I could not be happier! Since I’m not normally ring wearer, it was important for me to find something that was simple, yet beautiful on it’s own. I walked in with a particular band on my mind, but upon trying it on, it just didn’t look right. Shivani was really helpful and displayed great aesthetic sense by selecting various other styles of bands which she felt would suit me better. I felt she really listened to what I was looking for and more importantly, stayed within my budget while still showing me beautiful bands. I’m really happy with my band and know where I will be going once I upgrade my engagement ring!
David K.
Classificação do local: 5 San Juan, Puerto Rico
Both Shivani and Gaurav were so helpful in helping me to find the perfect ring. The experience is really straightforward and basic. Never are you made to feel pressured judged or scrutinized — regardless of what you need, they will help you optimize your available money to get the absolute best ring possible. They helped me get the ring the woman of my dreams deserves, and I will send everyone I know there to do the same! If you are in the market, do not cheat yourself — make sure that no matter what you end up doing, you go to Mercury for an honest discussion — I doubt you will end up getting a ring any where else after seeing what they can do for you.
Jerry T.
Classificação do local: 5 Yonkers, NY
Gaurav is the ideal businessman to work with. I purchased my fiancé’s engagement ring from this company and she has heard nothing but amazing things about her ring. Gaurav sat with us and explained everything we need to know about diamonds, the truth of what to expect, and how to formulate the perfect ring. In a market where you are unaware of what is legit, what is reasonable price, what is worth your money, you can be guaranteed that Gaurav will be honest and give you the best. I am working with him on creating other jewelry pieces which are also coming out beautiful. We will be buying our wedding bands and other pieces from him in the future. I would highly recommend this company to anyone. I have already sent a few friends with positive feedback.
Scott L.
Classificação do local: 5 Hoboken, NJ
My wife and I got our wedding rings here, and we’re extremely happy with the service we recieved. While it’s small, and not what you traditionally would expect of a place where you buy jewelry, it’s more personal, cheaper, and much more safe than buying at a storefront reseller. We worked with Gaurav, and he was great. He will charm you and respect your pocketbook at the same time. He will work with you, and practice patients throughout your experience. I would highly recommend buying your jewelry here.