Memorial Sloane Kettering Cancer Center

Sloan Kettering has the most polite and friendly staff I’ve ever come across in a Hospital setting. The doctors are all great. Always upbeat and positive. Obviously no one likes going to the doctor’s office but they really do soften the blow.
Dr Russo and Team are amazing.

Dr Sherri Donat is an excellent urologist!!!
Great bedside manners, brilliant, skilled, confident and an excellent communicator. She was thorough and explained complicated things well. She has great technique with the scope!

Not surprising how expensive «modern medecine» is when I have labored through several appointments here. Pre appointment online questionnaire was 62 pages-​no joke (though computer screen pages which may have only 4 or 5 questions per page). But it took well over an hour to complete, and, you guessed it, the office did not have the results when I arrived for my appointment. Many of the questions were completely irrelevant to prostate cancer, and I’m not a lab rat!
The nice person checking me in for appointment also apologized for my having to review more forms «none of the computers seems to talk to one another», quote from staff.
Appx 30 mins after my scheduled appointment time, I was put in waiting room for another 15 mins.
The most offensive was the initial consult, which was a complete shakedown by the «office of patient financial services». Though I insisted I’d write a check or give credit card to pay for appointment (since they could not verify ins) it took 30 mins and lots of hushed conversations with staff to resolve.
Moreover, since they could not verify ins, they would only schedule my follow up appt. if I paid the $ 6,500 up front (2 months ahead of the scheduled appt.). «Compassionate Care» –NOT!