Marty’s Auto Body Services

I came here for a state inspection. I can say that they are very fast at checking out the car and giving the okay. The person that was taking care of my car was nice and friendly.

Very fast, convenient and super nice. Very accommodating staff, always a welcome surprise in Manhattan. I brought a new Range Rover sport in for an inspection and the entire process with no appointment took 5 minutes. I plan on returning for my required service visits and tire work.

These guys are great! Super friendly, very accommodating and definitely know their stuff. I took my boss’s car here to get a registration renewal and a headlight replaced. They even had a rare battery on hand for the car, which is not a usual car battery and cannot be purchased in many places. 5-​Star service deserves a 5-​Star rating. Thanks, guys!

Fast and efficient service. Came here for state inspection shortly after opening and it was effortless. Was in and out 15 minutes. Highly recommend.

I came here for a NYS inspection for a new car purchased out of state. I didn’t need to book an appointment and showed up in the morning. They open at 7 which was convenient and I was done in less than 20 minutes. I would come here again when I need another inspection.

I brought my fleet vehicle here for a quick oil change and NY state inspection. I can honestly say that it was one of the best service experiences I’ve had since moving to NYC.
I pulled my car into the garage and they had it up on the lift within ten minutes. Talma (?) was great… I was missing my maintenance book that is supposed to be provided with a fleet vehicle and she took the time to work with the leasing company to secure payment without any problems. I was also expecting to have to leave the car… I’m used to it taking some other shops 2 – 3 hours to get a service appointment done and was expecting worse in NYC. The whole think took 30 – 45 minutes, including working out the payment and paperwork. All in all, a great experience… I’ll be back.

Beware of this shop — they are experts in hustling and not performing the services provided.
I went in to have my car inspected (knowing that it was going to pass all the safety tests but that I needed to put some highway miles on it because the battery needed to be jumped from the cold winter) so I took it in for the first part of inspection and to get an extension for the battery so I had permission to drive it. Eddie told me it passed and was in great condition and to bring back after I drove approx 100 miles.
When I returned after putting the mileage on it, he inspected again and said there was an error message on the engine — he said to leave it and he’d call me once he could see what was needed.
He never called, I had to followup multiple times to hear what it needed and he finally told me it needed a new transmission for $ 350. He said he would install it.
When I went to pick up — I asked SPECIFICALLY what was wrong with it /​what happened and he said «oh you know just this thing needed to be replaced trust me» but when I proded further — he had no information.
Then when I went to pay the bill, the receptionist said — no you didn’t need a new transmission, I don’t know what this code is for actually so go out and talk to Eddie.
I went and asked him and he said «oh well no it didn’t but I had to have someone drive it for 2 hours to make the engine run right» — I said well I could have drove it for 2 hours if that’s all it needed and he said «no it needed a computer hooked up to it that only we have». However, when I got back into car, there was no change in the gas or mileage from when I dropped it off so it was not «driven for 2 hours». They did absolutely nothing and charged $ 350 for it. I am reporting to the BBB of NY but hope this comes as a warning for any other possible customers.

I’ve been bringing our cars to Marty’s for move than 10 years. I have NEVER had any experiences with them where performance was anything less than fully-​competent and professional. I feel I’ve been fairly billed, and never had any reason to distrust anything Joe has ever said. In short, I’m a pretty satisfied customer, and continue to give these guys my business. Apparently a few people have had negative experiences, and I obviously can’t comment on that. (I find Joe to be a perfectly nice guy, but I suppose I can see how he might come across as a little brusque.) I do think it’s fair to balance negative comments with those from people like myself. Joe has done right by me, I think he runs an honest shop, and he deserves my support.
Marty’s has done a few jobs, across several cars. Some jobs were non-​trivial. Most recently, a tire was wearing unevenly. Joe confirmed there was an alignment issue. He offered a replacement tire and re-​alignment at fair cost. The dealer did fix this problem under warranty, but I confirmed their out-​of-​warranty parts/​labor fees would have been comparable to Marty’s.
For scheduled stuff like battery replacement and oil change, I honor the appointment time and so do they; I’m in-​and-​out pretty quickly.

We took our car here for a state inspection. Friendly, fast, and efficient. Highly recommend, at least for an inspection.

This place is horrible. They double charged my card after I paid in cash and then want me to track down their book keeper to get it settled. That’s unprofessional. Its not like im gonna drive back to NYC to help them settle their book keeping errors. Now I’ve paid 3x for a service I’m not sure that I got.
Try them out if you like being ripped off.

I have been using Marty’s (owned by Joe!) since I moved to the city 9 years ago. They have been keeping my 2001 Volvo going and do a great job, are prompt, courteous and honorable, and have done a great job of finding me odd used parts at well under the outrageous prices Volvo wants. They have my highest recommendation.

Avoid! Joe Mugrabi is not trustworthy. Avoid!
Go elsewhere for any serious mechanical work. Car inspection maybe but nothing else.
Avoid!

I had to have my car photographed for my insurance co and went here. I was surprised at how nice they were. You never get customer service like this in NYC. The guy (I forget his name he was really nice) spent a bunch of time with me trying to figure out some settings in my new car that I couldn’t figure out. I’d definitely go back there.

I am giving them 5 stars for their courtesy and their prompt NYS inspection done to my car.
I drove up to the garage at 7:30AM and was greeted kindly. They said it would take 20 minutes to inspect my car and I was out of there in 15 minutes. The guys were kind and professional all around, albeit for a short amount of time I was there.
Highly recommended for NYS inspections at least.
Thanks!

Great place to get an inspection. All other places were backed up, I went to these guys and was in and out in maybe 10 minutes. Plus I had a question about a paint chip repair and he told me I could just buy a new part cheap online instead of me paying him big bucks. Gotta appreciate an honest shop. I highly recommend these guys

Went to Marty’s Auto/​Body Services Inc. for my NYS Inspection. It was $ 37, and I was in-​and-​out in 20 minutes.