Manhattan North Management Company

I found out how truly inept this company is the hard way. It’s really amazing that they’ve been able to continue conning people into renting their property for so long– I will give them that. Long story short– they took a month to approve us for an apartment and caused such a move-​in hell that I’m still having nightmares. If you are interested in dealing with an immeasurably incompetent group, you found it here.

Pathetic, pathetic, pathetic. From the bottom up, these people simply don’t care. Completely unresponsive to virtually any issue that exists in a building. The staff in my building is quite nice for the most part, but they too complain about Manhattan North Mgt. Co. What does that tell you. AVOID ANY BUILDING THEY MANAGE. They do NOT care about your quality of life whether you’re low maintenance of not.

Several years ago, Manhattan North Management took over my building from a MUCH better management company, in a buyout that we tenants wish had never happened. This management company completely sucks. We have a super that is suspected of REALLY bad & REALLY illegal activities within the building, & the management has done nothing. Repairs are non-​existant. The building continues to fall apart & become more & more unsafe. Rodents & bugs are not dealt with. And they are absolutely nasty & unresponsive to tenants. Or if they DO respond, they LIE! Awful, awful, awful. I wish all Manhattan N tenants would get together & try to get them shut down!

Where do I start? Apparently the fact that I pay rent on time every month is not enough to warrant any attention or respect from the people at Manhattan North. The woman who answers the phone gives major attitude as if your call is an inconvenience. The site manager is somehow never around and then she doesn’t return any messages. After a year of complaining about not having consistent hot water, the problem was only fixed by calling 311 (The secretary once asked me «why do you need hot water in your apartment?»). A mouse was coming through a hole in my wall that they refused to patch because they couldn’t be guaranteed that was how he was entering the building (I patched the hole myself. no more mouse). This morning when I called to ask how long the construction would be going in the apartment above me (yesterday I woke up to a leak in both my closets because they had forgotten to turn off the water upstairs and every day beginning at 8am there is loud banging, sawing, stomping and dust falls from my ceiling), I was asked «why does it concern you?» I can go on and on but I can’t speak about them without raising my blood pressure and breaking out into a long line of cursing. As soon as my lease is up I am vacating this apartment. Save yourself the trouble.

Don’t trust that Jon K fellow and his one review. I signed up just to agree with Lola. Manhattan North is absolutely terrible. We didn’t have heat from February through the end of heat season last year and we haven’t had it at all yet this year. We’ve left messages and called to no avail. A tenant organization has been formed (imagine how unsatisfied we must all be to put forth this kind of effort) and we still can barely get them to fix the water damage, leaks, etc. Never have I ever rented from a more irresponsible Landlord. They’ve only recently started to wax the hallways and started making cosmetic improvements to the building as they are looking to convert it to condos while important basic day to day health, and wellness requirements such as heat and hot water take a backseat. Abysmal. I can’t tell you how I despise them.

The doorman steals. Super does not fix things in your apartment… have to take management to court to get things fixed… had to call the building owner to get things done… too many people are in front of the building… Mice issues… no heat… Accounting in management is bad… management never answers your calls or answers any of your questions… Buyer beware

Easily the most difficult and frustrating management company we’ve ever dealt with. Seriously reconsider signing for a place if Manhattan North is in charge of your property, as their places have countless problems and unapologetic staff. We’ve had problems with rodents, with water being shut off for no reason, and with a multitude of repairs that needed to be made to our place, and to no avail. If you value return calls or professional service, steer clear. We’ve been told that not having mail delivered or having to deal with mice is just a small issue that we needed to get over and be patient about. After learning about their unsound business ethic (and way too late), I looked them up online and it seems that others have had the same problem in the past. Avoid them like the plague!