OMG! I totally had the EXACT same experience as Sandy O!!! Everything she said is true! These women don’t give a shit about you unless you’re Hispanic like them! I went here at least 5 time and today was the exact same thing! These people are horrible customer service if you’re not hispanic. Too bad because the food is excellent. Today I went online to order my food, standing there for 5 minuets long. I had to ASK to order, and when I ask can if I can order please because I was starting to lose my patients, the woman took the next order which was a hispanic guy behind me!!! Are they serious??? They look at you with an attitude as if they don’t care! This would be the sixth time now! I’m never going back there again!!! Be aware if you’re not hispanic, you WILL be ignored, I highly don’t recommend them to anyone! Horrible customer service and racist!!!
Sandy O.
Classificação do local: 1 Brooklyn, NY
Only one guy can make good Cuban sandwiches here. But these ‘waitresses’ only give a shit about you if you’re Hispanic. They ignore you for the longest and then ask you for your order. This used to be my favorite spot but the customer service is total mierda.
Alternative J.
Classificação do local: 3 Brooklyn, NY
This Was My First Experience at Mambi and I can tell you it won’t be my last. The food was amazing. I ordered rice and rotisserie chicken with a side of fried chicken and steamed vegetables. Although the food tasted amazing the language barrier was a huge one. I do not speak any Spanish so just ordering something to eat was a task. The waitress also didn’t speak very good English so I had to speak to another gentlemen who acted like a interpreter. In addition to the language barrier it took a very long time for me to get served although most of the people surrounding got there order. People who came after me got there food before me! Next time I will know to go with someone who speaks Spanish.
Cheeba D.
Classificação do local: 2 Carmel, NY
I kind of feel like I just got raped… $ 2 for a corona at lunch is great, $ 9 for a rum and Coke is not. 4 stars for the food, 1 star for the pricing of the drinks. You can’t charge the same price for a giant plate of food as you do for a weak drink.
Basel I.
Classificação do local: 1 Fordham Manor, NY
I ordered today black beans, roasted chicken with white rice they ended up sending me fried chicken, red beans over white rice, very disappointed, I was to hungry to call them, I hope for a Better service next time!
Arminda V.
Classificação do local: 1 Nueva York, Estados Unidos
La comida es buena. El servicio es el peor de Manhattan. No importa si es para llevar o no. Nunca te atienden bien.
Edward M.
Classificação do local: 4 Camden, NJ
The majority of the bad reviews here have to do with the service. It’s terrible, get over it! The best service will come from sitting at the hot bar where the waitresses cannot ignore you. The food here really is 5 stars, I’m only willing to take off one star for the service. The three and a half star rating is ridiculous. The food is phenomenal. The macaroni salad is unique and delicious as it is made with tuna as well as pasta. One side order is enough to have as a meal, or to share between two people. Sandwiches are also great. The ham comes in thick slices and they come on dense toasted pan de agua. They put garlic beef on the Cuban special that is worth the price upgrade. Possibly the best in the area. The pastelitos with beef are some of the best I’ve had. Well seasoned and not at all dry. I’d choose the beef over the chicken, which is quite dry. All the juices are fresh squeezed and there is a fully stocked vegetable bar where you can choose the ingredients for a green smoothie. The food from the hot bar should not be underestimated. It’s all homemade, fragrant and hearty. I highly recommend ordering from the hot bar, you will save some money and you won’t be disappointed. It is one of the biggest in the area, with the most selections available.
Frank M.
Classificação do local: 1 Brooklyn, NY
Horrible service. You can wait 20 minutes to pay for a take out. It doesn’t matter if the food is good when the service is atrocious. Don’t go! You have been warned
Estela S.
Classificação do local: 1 Fort Lee, NJ
4⁄5 for the food. The service is a JOKE! You can sit there for 10 hours, but if you don’t ASK to be helped, you will not be helped. Unless you’re of course a man, then the waitresses are oh so eager to help you. Food is good, but I’ve had better Dominican food. Just not in close proximity of this location. So I come here. Update, because last week something was $ 8 and now today they charge me $ 9.50 and said they changed the price. These bastards make up prices. They are lucky they are the only ones open at this hour, because I wouldn’t go here other wise
Jonathan Y.
Classificação do local: 5 Tenafly, NJ
Got off the bus early and decided to explore Broadway more this morning. When the pictures in the window of El Mambi beckoned at me, I was drawn in involuntarily. The reward was 5 star Latin coffee far superior to most the coffee vendors in Manhattan. To go with the coffee, I wolfed down a plate of Dominican breakfast that was just beyond excellent. This will be my go to breakfast place for the years to come.
Dabrali D.
Classificação do local: 4 Washington Heights, Manhattan, NY
The servers give a good amount of food for breakfast. I am definitely full from my meal and I’m able to take the rest to go.
Chris G.
Classificação do local: 5 New York, NY
Magnificent Mofongo at Mambi. I just recently moved into the awesome, Dominican neighborhood of Washington Heights and Mambi is a 24-hour spot right on my block. I grew up in southern California, and my knowledge of Spanish came in family… the staff was a little bit cold at first, but I broke out my Spanish and all was well. For the first time in my life I ordered mofongo de pollo. A fried plantain dish, cooked with garlic, spices, and chicken meat, topped with a meat stew with an extra cup on the side, and fresh veggies to «compensate» for the insane amount of food they give. they have food ready all the time in hot buffet platters. too much food. too little time. a must if you’re in Washington Heights!
Rosie M.
Classificação do local: 1 New York, NY
Horrible service Drunk employees Food served cold No bueno Off my list of Dominican Restaurant They need to get up to speed.
Eric L.
Classificação do local: 4 New York, NY
Is a pretty nice place in the Height, open late, variety of hot food and drinks. Spanish Coffee is favorite. Me gusts mucho.
Zali D.
Classificação do local: 1 Maywood, NJ
I went there to order a chicken sandwich which is on the menu and the cook got upset. He literally sucked his teeth like I was bothering him. I walked right out.
Betty Ming L.
Classificação do local: 4 Westchester County, NY
So much fun to eat here. Food is simple, hearty. It can also get quite greasy. Good prices too. A warning if you’re driving into the neighborhood — don’t do it! Very hard to find parking.
Fay F.
Classificação do local: 4 East Harlem, Manhattan, NY
Typical spanish restaurant in Washington heights. Not fancy, it’s been in the neighborhood forever. However the food is AMAZING. Like someone’s grandma must be in the back cooking. It’s cheap and a lot of food. They seem to give you more food with take out rather than if you sit in and eat. I recommend the salmon it’s so good. I always order fish
Curtis W.
Classificação do local: 5 Maywood, NJ
I love the food here. It’s a problem if you don’t speak English though. But that’s a small factor.
Oscar A.
Classificação do local: 1 Brooklyn, NY
Horrible service… People there don’t speak English well and their attitude is horrible… They are rude and disrespectful with the costumers!
Stephanie J.
Classificação do local: 4 New York, NY
Quick and easy Dominican dinner. Really cheap breakfast prices! The food is tasty and the vibe is welcoming. The staff is hard working quick and make sure that your are taken care of. Not flashy. But try the breakfast special with the mangu
Mark N.
Classificação do local: 3 Cuyahoga Falls, OH
Very authentic Dominican food, server was a little impatient though(in NYC, really? –say it ain’t so.). large portions, fresh made juice available, large menu, reasonable prices. a casual diner style environment. clientele mostly Dominican, it is Washington Heights after all.