Lucille Roberts – Wall Street

It’s pretty crappy. I’ve never seen anyone cleaning anything (by contrast, at the 42^nd St location, there is ALWAYS someone cleaning… it’s actually a little intrusive, but it serves a good purpose). Anyway, this place is BARE BONES. The «cardio theater» consists of 2 wall-​mounted TVs with NO sound and no inputs on the machines. And one of them is tuned to MALE SPORTS. Makes no sense at all. To top it off, I went at lunch last Friday (not any kind of holiday) and it was CLOSED. No sign, no explanation. So annoying and so unprofessional.
Also, one thing that has always angered me about Lucille Roberts is that it is run so on the cheap. I’m ok w/​no towels, but there are no paper towels. There is no cleaning spray for members. The only thing there is are these half-​assed/​half-​dry wipes (one dispenser in the whole place), with a sign that says «One per member.» it’s actually incredibly insulting and totally unsanitary. Further evidence of how cheaply this place is run: my guess is in an effort to pay any fees to music organizations, they play radio – yup, commercials and all. I’ve since canceled my membership and joined a much cheaper, much better gym nearby.

I was so surprised to find all these negative reviews for this location. Do people really expect to pay less than 20 dollars a month for their membership and get Equinox amenities? Eeh, no. Here are the reasons why I enjoy my daily workout at Lucille:
1. No men! I love to work out without having to deal with creepy stares.
2. Yes, you do have a 30 minute limit for the treadmills but that’s all I need as I come on my lunch break and don’t have much time.
3. I’ve always found open lockers and showers. No wait. Ever.
4. They have a variety of classes and Gwen is one of the best instructors I’ve ever had!
I definitely feel like I get my money’s worth here.

I used a Free Guest Pass today to check out the facility. First, The showers/​bathroom are disgusting. They need to clean it often. I saw alot of hair on the shower drain and a clogged toilet. The cleaning lady didn’t do a good job while i was there taking a shower.
There was also no longer shower head in the handicap shower. They should install that in there asap. How are handicapped people suppose to wash themselves when they can’t reach. and there is no paper towels to dry your hands. I prefer that over hot blowdryers.=(There was also no calf machines there. They need to install that in and Lastly, their scale is outside and not in the locker rooms. Its uncomfortable weighting yourself in front of others.

Out of all the gym this is misleading! Their’s a sign in the locker room that states if you check in here you can get the dukedom of Unilocal and get the locker. When I ask for me info they said it’s for instructors only. That’s not what the sign says. The girl in the counter is useless and uninformed. Better train your staff. This location gets all the reject instructors so the class sucks, sticking to my other gym at grand central.

One of the worst lucille gyms I have been to. The bathroom was gross and the toilets didn’t flush. EEEK!

Have been to this gym for the past 4 months. Over all, the gym feeds its purpose. Here is my version of the LR at Fulton Street:
Pros:
1. Extremely affordable: It has to be one of the cheapest gym in the city.
2. Afternoon classes are 30 mins each, prefect for me as I go to the gym during lunch break.
3. Great instructors: my favorites are Gwen and Tracy. Gwen teaches Monday and Wednesday, and Tracy teaches Thursday. I can see muscle on my arm after 3 months.
4. Friendly staff: They greet ppl coming in and out all the time.
Cons:
1. Safety concern: There is uneven carpeting on floor! I’ve never seen a carpet floor at a gym. I hope they clean it regularly, because I drip sweat onto the carpet, and then have to lay on the carpet to do exercise. What worse is that they didn’t bother to flatten it onto the floor before they laid the carpet down, I’m surprised that I haven’t witnessed anyone get hurt yet. It’s definitely a safety concern!
2. Instructors get stuck in the subway: The winner for this has to be the Friday 12pm Zumba teacher. He has been late for at least 5 – 6 times during the past 2 months. He’s a good teacher, but since the class is only 30 mins, and he might be late for 15, it’s really disappointing.
3. A sad bathroom: The showers desperately need a upgrade! The handlers are falling off!

Agree with the above poster that joining this gym is like joining the mafia. No its not a pretty gym but worse They seem to play some very shady games. Joined with no contract and gave them my. credit card. MONTHS later i got a letter that my credit car number was no good and they charged me an extra huge fee. I checked the credit card number they had on file and I have no idea where they got it. wasnt my card. i tried to call several times but customer service did not pick up the phone. They offer a menu option «if you want to cancel press whatever. But nobody picks up. One time While on hold i left the call on speaker phone and continued to clean my house for 45 min and nobody ever picked up. Don’t exactly make it easy to cancel. I eventually walked in and canceled and i believe i gave them MY CREDIT CARD. Tonight when I got home i had a voice mail message that if I come back they will forgive my balance. Strange. Now I am going to have to take a lot of time to go through my old receipts, & notes and proceed with the whole BBB thing that I had started before I decided it wasn’t worth the time and chalked it up to a costly mistake to get involved with them in the first place. Bottom line it’s not a cheap membership. Don’t be tempted.

Absolutely the worst. The establishment was mediocre at best, but even worse is the whole Lucille Roberts franchise.
I signed up, and due to health reason had to stop working out. There was absolutely no answer at customer service at any time or any day of the week. I compare joining Lucille Roberts to joining the mafia. I actually had to fax the non-​existent customer service a letter from my doctor and change my account number so that they would not charge me another month of time not spent there.
This company is actually the worst and because of this experience I refuse to join any other health clubs. I use the asphalt and my home to stay in shape.
I would give them no stars if the rating allowed me to.

Probably the worst Lucille Location I have been to. Obviously because of it’s location, it is always full and there are not nearly enough machines for the amount of clients they have signed up.
Also they change instructors like everyday, seriously. They can’t keep a set schedule and half of the time the instructors can’t even make it for their classes. You trudge there only to find some manager in the front of the class pretending they can give you a workout.
Lastly, the bathrooms and changing room are horrendous. The staff does a horrible job of keeping it clean & when they do go to clean it once every 6 hours, it’s with an attitude because we have pulled them away from their Big Mac & fries.
The only bright star of this place is the instructor Eric. He gives you an amazing workout no matter what class he’s teaching, from boot camp to Zumba. Other than that, if there’s another Lucille location you can go to, do so.

The most ghetto gym you can go to. Its unfortunate since the location is so convenient to financial district but the machines are antiquated, the bathroom wreeks and the staff are unprofessional and rude. Classes dont start on time and the staff doesnt inform you in a timely manner, if the instructors are going to even show up at all. There aren’t enough machines to go around during after work hours. I’ll be terminating my membership and stick with my local YMCA. So unfortunate because I like the concept of an all woman’s gym but even for the low price i expect just basics. This gym falls short of bare standards.

Horrible. Smells like funk, you can see people changing in the locker room from the main floor (and they can see you), only one toilet ever working or not piled high with someone else’s feces, moldy carpet, unfriendly staff, online class schedule has never once been correct, ancient equipment, and the staff at the counter visibly makes fun of women working out on the floor. Men always coming in and chatting with the counter staff for hours. Also took me 5x to cancel, let’s see if this time sticks.

Yes, I’m still a member of Lucille Roberts. I only go to this chain of the «fitness for women» empire, and I’m not a fan. This gym is small, the bathrooms and showers are dirty, and the locker rooms are ehh. The staff is okay, some of the girls are helpful and some are just sitting around eating fast food (is that supposed to motivate me?). I haven’t tried the classes yet, but their trainers don’t look too experienced. This one trainer just walks around singing and doesn’t even motivate his clients to do that extra work out. The only pluses for me is that its close to where I work, I can get on my treadmill, do some weight training then run on home. Oh, I forgot to mention the lines for all the machines get long, especially on Mondays and Wednesdays, they definitely don’t have enough machines to accomodate all their members.
It is a cheap gym, but if you look for deals, there are cheaper gyms all over the city. Planet fitness, and this new gym called blink are both around $ 20 a month with better facilities. That’s a bargain!

This place is not as bad the previous Unilocaler’s claim. The girls that work here are sweet. I have only been here once and they already know my name WOW. Well Jeanie is sweet. The classes rockkkkkkkk especially soca aerobics omg I swear I burned 1000 calories. The machines were clean. Locker room clean. Bathroom and showers okay only 3 stales. This place really isn’t that bad.

Jamie at the front desk was a joy, so I want to give her credit for being so friendly, professional and welcoming.
The gym itself is really affordable and there are many exercise machines and classes. Nevertheless, the ambiance doesn’t make it a place I’d want to spend too much time at. There is a prevailing smell of french fries wafting from a nearby fast food place, the upstairs area is vast but carpeted which is a little grimy feeling, and the dressing area feels pretty exposing. I didn’t use the bathroom, but it looked like a high school gym bathroom which is ok as long as it isn’t as dirty as some of the other reviewers are claiming it has been.
I was disappointed with the Zumba teacher for saying how tired he was throughout the class. Before we started he complained about his low energy, and after every song he kept saying «ok can we go home now? I’m so tired.» The class was only 30 minutes… suck it up, man!

This has to be the most ghetto LR location I’ve been to. The staff is rude, the bathroom STINKS and the class instructors are always changing. This location USED to be awesome when Janet was the manager. It’s gone to the crapper since she’s been gone. One ghetto manager after another and just yesterday the MANAGER along with 2 other employees were eating Wendy’s at the FRONT DESK. And I’m not talking side salads and baked potatoes… I’m talking burgers, fries, nuggets and milk shakes. I found this to be extremely rude and unprofessional. It also goes against Lucille’s goal of getting women fit, don’t you think? Avoid this location!

This has to be one of the WORST gyms I have ever come across. I have memberships with different, gym’s.and I was shocked a gym catered to woman would fail so miserably. First the staff is VERY ignorant and non friendly. They don’t give you a tour, explain gym procedures. NOTHING! They just expect you to know. The Manager herself is very «ghetto», i suggest if they want to keep their business. they hire new staff. The place is tight, barely enough machines, the locker room and bathrooms are filthy.