Lockmasters Locksmith

Excellent service, friendly and affordable. They are probably the best locksmith I have come across in NYC. They don’t price gouge at all. I will be saving the contact in my phone and recommending these guys to all my friends.

They actually told me not to worry because there’s not much crime in Manhattan. They did have the decency to refer me to a real locksmith who laughed at their work and redid it. Go to the real locksmith at Amsterdam and 146^th. I heard Lockmasters is closing anyway, thank goodness. Nice people, but please…

I’m so sorry I read reviews about this place. Overpriced and incompetent.

Made an appointment the day before they showed up 10 minutes early day of which is great. Took less than 10 minutes to install and affordable.

Outstanding response to the call that I made to replace the cylinders on my locks. They were at my door within 15 – 20 minutes and were done soon after that. In comparison to the last time l called a locksmith the price was night and day, felt like I was robbed with the other locksmith with what they charged me. Great value for the service. Definitely recommend and would use again if I needed something again.

Called them to get a new lock installed. Because of my door they were unable to install it, but they replaced the cylinder with a new one for the same price. Showed up within 1 hour of making the call. I was very impressed. Polite, excellent service.

After my keys were lost and I needed to change the locks, these rock-​stars showed up at my door within 15 minutes of my call. They were efficient and did a high quality of work. They charged the price quoted and even let me bring payment later.
Thank you for making a big problem into no problem!

Tommy just let me into my apartment 15 minutes ago after I locked myself out this AM as I was leaving for work. Words to describe Tommy and his service: Quick, Professional, Polite, Helpful. I live across the street from these guys and they installed a new lock on my door years ago and always do a good job when I need new keys. And now in less than 15 minutes, and for $ 65 cash, they let me in. I’d highly recommend this company, and Tommy specifically.

Called yesterday evening to obtain a price quote for the proposed work. An appointment was scheduled for 9am, Tommy arrived at 8:50 am.
The lock was promptly replaced. Tommy is very pleasant and the most efficiently locksmith I have ever used. He completed the job in less than 30 minutes and I was charged the quoted price «not one penny more.» I live approximately one mile from the business this posed no issues at all !
Glad I found them on Unilocal.I recommend them highly to anyone in need of their services. Absolutely Fantastic.

Called at 8:10 in the morning because my tenant’s lock was broken and the locksmith was at my house within half an hour. Super-​friendly and a simple fix. I know nothing about locks. Had he told me the whole thing needed to be replaced I would have believed him and paid whatever he asked. Thrilled to have such a skilled and honest service provider in the neighborhood.

Tried Lockmasters after several bad experiences with another local locksmith whose service quality has deteriorated over the years.
no complaints. Cold called for a lock replacement at 10am; they arrived at 10:30, done by 11:15, reasonably priced.

I absentmindedly locked myself out of my apartment. After looking up reviews of local locksmiths on Unilocal,I called this place. Tom, the locksmith, was there 20 minutes later & had the door open 2 minutes after that. It was an expensive mistake but the service was good.

I just had a lock installed by Lockmasters and they were prompt, fast, and reasonably priced.
Tommy showed up exactly when he said he’d be there –actually 15 minutes earlier than promised – and charged exactly what he said he’d quoted over the phone. He was in and out of there in a half hour and even swept up!
I’m glad I went with these no-​nonsense guys.

I bought an air conditioner bracket and wanted to return it. It was brand new. The owner said a screw was missing. He asked me why I opened it? I opened it because I thought I was going to need it and I didn’t. The plastic opens and closes easily with a snap-​like design. I went back and asked the assistant what was missing as I noticed that all the screws were contained in plastic that I did not touch. I also asked if I could compare it with a new one. Nothing was missing. The assistant said he couldn’t take it back because the owner said so. They just didn’t want to take it back. So basically their refund policy is nonexistent. No thanks.

I would highly recommend this locksmith if you live in and around Harlem. I had a very bad experience a few months back when I was totally ripped off after getting locked out of my apartment and calling an emergency locksmith so when I spoke to Charlie I was very wary again of having the same experience.
However, not only was Charlie very personable but I found his service to be excellent and reasonably priced. He sent Tommy, his locksmith over immediately who serviced my lock. He spent a long time really make sure the latch was working correctly. He could easily have told me I needed a new lock but he did not. I was charged for a service charge only. Charlie called me after to make sure everything was working fine. Its very refreshing to come across a genuine locksmith who cares about the service that is offered! Thank you Charlie and Tommy!

When I moved to the neighborhood, I called Charlie, the proprietor of Lockmasters, to find out how much a fire escape gate would cost. He came out to measure my extra large window, and it was $ 350. That’s about normal based on the over-​the-​phone estimates I got from several other locksmiths.
On the way out, he looked at my front door lock and pointed out that, even if that deadbolt looked secure to me, it actually wasn’t. A good burglar could pick that in 10 seconds. Charlie offered to install a pick-​proof deadbolt for $ 125. Deal.
A couple days later, the gates he had ordered for me were scheduled to be delivered, and his energetic assistant Tommy came out to install them and the beautiful new Garrison front door lock.
I got a lot of helpful information and good advice from Charlie and Tommy and am glad I chose them.